Fantastic service from going into the store to pick a new sofa, to keeping me informed as when my delivery would be to on the day updates of when to expect the delivery. Friendly delivery mens, who... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Member of staff was excellent. Nothing was too much trouble for him and spent ages explaining the different types and fabrics available.
The three lads that delivered our furniture was very pleasant,friendly and very professional. Came on the time they gave us. Explained how to dismantle the backs if we ever moved house. Made sure ever... See more
Coming in Michelle and Danny were extremely helpful in helping us get a new sofa. Showing us the range of fabrics and leathers that we can customize our purchase with. Even got complimentary water / c... See more
Company details
About Poltronesofa - Wigan
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
9 Ormskirk Road, 0, WN5 0XD, Wigan, Lancashire,, United Kingdom
- 01942 615160
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Member of staff was excellent
Member of staff was excellent. Nothing was too much trouble for him and spent ages explaining the different types and fabrics available.
Fantastic service from going into the…
Fantastic service from going into the store to pick a new sofa, to keeping me informed as when my delivery would be to on the day updates of when to expect the delivery. Friendly delivery mens, who set up the new sofa and took all the rubbish away too.
Full marks
The staff in the showroom were lovely. They didn’t intrude but were extremely helpful at the same time.
Delivery service was excellent.
Excellent delivery team
The three lads that delivered our furniture was very pleasant,friendly and very professional. Came on the time they gave us. Explained how to dismantle the backs if we ever moved house. Made sure everything was perfect before they left. 5 star team.
Lots of choice and colleagues were very…
Lots of choice and colleagues were very helpful without being pushy
They were a couple of good guys they…
They were a couple of good guys they couldn’t do enough to help.
Great advice and lovely coffee
Great advice and lovely coffee. Danny helped to choose the right sofa for my living room.
Very professional got suite in good…
Very professional got suite in good time, tidied up took rubbish away plugged in and demonstrated recliners.
Clear honest advice about the sofa your…
Clear honest advice about the sofa your buying, knowledgeable staff and a great coffee to finish,
Thanks Danny.
Great experience,not rushed which made…
Great experience,not rushed which made are visit enjoyable.sales rep Michelle was excellent and explained everything we needed to know .
Once in the store the salesperson was…
Once in the store the salesperson was very helpful and polite, not pushy in anyway, when we asked for help or advice he was very forthcoming with an answer.
The staff was very friendly and helpful…
The staff was very friendly and helpful and imformative.
Great array of sofas and fabrics.
Great array of sofa products and fabrics available. The Wigan branch staff were fantastic, very knowledgeable and always available, but not pushy.
Very helpful and let us look in peace
Very helpful and let us look in peace. But there for any questions or query. We purchased a suite for both of our rooms
Very professional polite we didn’t feel…
Very professional polite we didn’t feel pressured which was why we bought a leather sofa and chair thank you Michelle
They helped us find the right furniture…
They helped us find the right furniture for our home,at an acceptable price.We didn't feel pressured at any point.Staff at the wigan store were friendly and professional.
Michelle was great with the sale of my…
Michelle was great with the sale of my couch, thank you very much
Helpful and very polite
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







