The SCS drivers provided a very friendly and thorough delivery service. They made sure that U was happy and that everything worked properly before they left and even took the packaging away. Great ser... See more
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From placing the order for our new leather swivel chairs at the Wigan branch to delivery and assembly,we received excellent service from all staff concerned.Keep up the good work.
Delivered on time in fact a couple of weeks earlier than expected,the delivery crew were very friendly and efficient.placed the sofas were I wanted them took away all packaging,sofas are lovely and co... See more
When we went to buy our new furniture from your wigan branch we was met to michelle she was so friendly and helpful she assisted us in choosing our new sofas we can't thank michelle enough and would r... See more
Company details
About poltronesofà - Wigan
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
9 Ormskirk Road, 0, WN5 0XD, Wigan, Lancashire,, United Kingdom
- 01942 615160
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Gaz, Wigan Store, first class salesman
Pleasant experience from walking in the store.
Gaz, the salesman was pleasant, knowledgeable and there was no pushiness.
Brilliant delivery team -
Apart from extended delivery timescales, overall an excellent experience. Peter and John, the delivery team, were brilliant. Assembled to suite and took away all the packaging. Arrived on time and were very courteous, quick and efficient.
May use AI-assist with repliesRead more
The store experience was very good
The store experience was very good. Friendly and helpful. The delivery and assembly of the furniture was also very good. We are delighted with our new sofa. However contacting you to change the delivery date was hopeless and paying the balance also. I spent 2 HOURS on the phone and online to achieve this. In the end gave up and made 2 visits to the store

Reply from poltronesofà - Wigan
Sofa delivery
From the store to delivery we were very pleased with there service
Great delivery by mat679
Great delivery by mat679, rice294 care for the property and the chair
Came to buy a sofa We had Michelle she…
Came to buy a sofa We had Michelle she was really really lovely She helped us so much
Angry customer
Bought a so called leather sofa (don't think it's ever seen a cow)from this company. After two years 7mths it is ready for the tip. The leather is peeling. One of the arms have collapsed it looks 20yr old not 2 Reported it and was promised a visit from a technician. But of course no call back from them. Don't waste your money here. Not fit for purpose They did send a technician. No mention of the peeling leather on his report only the sofa arm that has collapsed so still left with a two year old sofa that is mess UPDATE. Technician came out. Told us due to the age of the sofa 2yrs 9mths that he has no choice but to basically say it wasn't a manufactures fault and we was fighting a loosing battle. He also said that we should never have allowed them to spray the peeling (all on voice recordings )so just be remember when handing over £3,000 to them that what you're buying is only expected to last 2yrs. Absolute joke of a company.

Reply from poltronesofà - Wigan
Great Service
Great Service from Michelle
Friendly, knowledgeable, helpful advice made our purchase an easy one
Plenty of choice to suit different…
Plenty of choice to suit different budgets .... thanks to Dale who was helpful and didn't make us feel pressured .. would recommend..
Don't trust SCS very very sneaky
Fuming just had a call from SCS I want to return the sofa because it had to be repaired and I don't think it's worth the money I paid when it was faulty . The women has just told me because the engineer came out and fixed the sofa and my daughter signed to say he had repaired the sofa , I can't have a refund or return this sofa as I signed saying I'm happy with it . How can I sign when I was't home I was in work which I can prove . If you have an engineer come and fix your item don't sign anything . Very very sneaky SCS. I'm going to warn as many people on as many apps as I can

Reply from poltronesofà - Wigan
Very pleasant helpful staff who made…
Very pleasant helpful staff who made buying our sofa easy.
Helpful staff
Great delivery gentlemen
Great delivery gentlemen.
Delivered my mums recliner, set it up for her and provided a demonstration.
Great customer experience!
Recently ordered a corner sofa and footstool. All staff were really welcoming, friendly and helpful! Dale assisted us and took our order and was brilliant! Had a great experience and look forward to our sofa arriving!
Feel let down
That is to much .so nice orderd £2300 g.plan sofas. Couldn’t help enough. Well pushy could not get rid of him. Followed us round. Everywhere. I orderd but changed colour which when it came totally gutted not right colour. It is far to light .told delivery man who said I wasn’t the only one.tried every way possible get refund but no way. So one very unhappy customer. Wish I never stepped in store

Reply from poltronesofà - Wigan
Was left to browse at leasure with out…
Was left to browse at leasure with out pestering
Scs sofa
Staff were patient and extremely helpful
Vast stock on show
Delivery was fast and the delivery lads martin and Andrew were fabulous
Covered my carpets before delivery to protect them. They were pleasant and polite.
Delivery took no more than 10 minutes and they put my new furniture in place and took packaging away so my suite was up and ready to enjoy many thanks

Reply from poltronesofà - Wigan
Went in store to look for a sofa
Went in store to look for a sofa. We had specific dimensions and specifications for the sofa due to limited space. We were shown around by Gaz who was incredibly helpful. We went back the next day after confirming measurements and he instantly remembered us. Credit to the store.

Reply from poltronesofà - Wigan
Great service
Really helpful start to finish, understand what I wanted and found me the perfect sofa. Gaz you were so lovely thank you so much!

Reply from poltronesofà - Wigan
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