every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... See more
Location
Switch locationClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... See more
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... See more
Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... See more
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Company details
About poltronesofà - York
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom
- 0191 731 3300
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Searching for the perfect chairs!
Searching for the perfect chairs in our choice of design and colour could have been daunting but ScS was heaven!
We were greeted by the salesman Wayne in the Clifton Moor outlet. He was informative and helpful and gave us space to look and think. He demonstrated the functions of the riser chairs and showed us a variety which answered our requirements. The choice of fabrics seemed limitless and we found the perfect design of super comfortable chair and colour and texture of fabric. This is what shopping should feel like!
Good service
Good service
Kept Informed - received emails regarding information and delivery. Informed of delivery every step of the way and delivered on time and very efficiently done.
Thankyou
Helpful delivery staff
We had our new furniture delivered recently and the settee only had three feet (bad quality control) but the delivery drivers made a makeshift foot so we had a settee for Christmas. I would give the two lads 10 stars if I could. They were a great advert for customer service.
Quick easy delivery
Quick easy delivery. The crew left a voicemail and txt message to give an update on the expected delivery time. Arrived at the expected time and got straight on with the delivery. They were friendly, cheerful and polite.
Everything spot on.
Great product. Great delivery staff. Excellent communication.
Excellent service!
Nothing was too much trouble! From negotiating a difficult, tight doorway and a dog's-hind-leg bend into the sitting room, to angling the chair exactly as I wanted it - these guys were charmingly thoughtful and so very careful of me and my property! Thank you to
Norbello corner sofa
The end to end experience with SCS was very good. We used our local store in York and the staff were patient, knowledgeable and accommodating. Our sofa was easily ordered and arrived exactly as per the predicted date. On delivery the two staff were amazing (and we live in a second floor flat) and unphased, which makes a change. My only suggestion would be that SCS allow for samples to be taken home or some sort of system to order fabric samples to your home address (even if they have to be paid for). Our sofa fits the space perfectly and the extra options like the ottoman storage and the integral footstool make a huge difference.
Great service
Both delivery men were very efficient and engaged in conversation while getting the job done. Tested the electrics on the sofa and made sure we were happy before they left.
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Not a pleasant experience
The delivery men arrived and immediately said, we'll never get these sofas in, you'll have to move the fish tank we have at the bottom of our hall, they suggested that they take the sofas back and return in two weeks when the tank was removed. They were here for approximately 20 minutes, my husband told them to leave in the hall and we got our son and grandson round. They got the sofas in without moving the fish tank. We paid nearly £2,500 but did not get the service we expected

Reply from poltronesofà - York
Really pleased
The 3 guys who came were brilliant, happy and chatty, and got the sofa put together in minutes. They called to say they were on their way and turned up exactly on rime. A real credit to SCS. Thanks for a smooth delivery.
It was our first time buying a sofa…
It was our first time buying a sofa from scs at York we received excellent service from Lee he was very helpful and made us very comfortable with the choice we made buying our new sofa and high riser chair
Great sofa experience
We were greeted by a very friendly guy called Lee who told us all about the sofas we were wanting to know about he then left us alone to walk around the store at our leisure when we decided on a sofa he was so helpful and went through everything with us at ease can't wait to get my sofa now !
Excellent experience
Excellent experience. The delivery crew were really professional and friendly, couldn’t wish to meet better people
Delivery
Delivery was punctual and very efficient.Very pleasant service from your staff.
From order to delivery we dealt with…
From order to delivery we dealt with professional and courteous staff.
The delivery was early which we appreciated and the delivery guys were very polite and efficient.
Review of delivery
The delivery guys were great. Great communications, sofa delivered and set up in quick time.
Easiest sofa shopping experience ever
Easiest sofa shopping experience ever! Wayne at the York branch was so helpful and worked so that we got the best price. Love that you can choose any fabric in any style. No pressure from the sales people and no pushy sales tactics.
Visited SCS York and was looked after…
Visited SCS York and was looked after by Lee—friendly, helpful, and made the experience easy. Great service!
Great service from Mervyn and Glyn
Great service from Mervyn and Glyn. They arrived punctually, were both very courteous and friendly. They left the lovely suite in great condition and all the packaging was removed.
Very happy with the service. Thank you.
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