Sealed Units Direct Reviews 112

Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.

I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.

The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.

One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

Very quick service. Vicky kept me informed right through the manufacturing process and delivery

I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

I had been dealing with a separate company who have the last word of this companies name different, they cracked 4 of the 14 panels I bought from them on the delivery van. They also took almost a month to deliver.

This company was so refreshing to deal with! Super fast delivery, great quality units and carefully hand delivered.

I wish that you guys wrapped the edges of the glass with tape, that's my only comment. Please do!

Vicki was amazing to deal with, a real credit to the company.

It was very helpful to talk to Vicky on the phone. She organised the order and the delivery and all went extremely well. Thank you very much.

Vicky was so helpful and communication was great,highly recommend

An excellent company with an excellent service.

Superb communication with Vicky throughout the ordering process.

Excellent product, excellent value with free delivery! What's not to like?

Would definitely recommend them.

Superb service from Sealed units direct.Ordered double glazed units online to replace a few misted ones in my conservatory.Vicky was great keeping me up to date on what was a very quick delivery.would definitely recommend.

Very pleased with my order of 18units of glazing. All accurate and delivered to zone 3 (far away) safely. Vicky was very helpful with communication and pleasant to deal with.

great product,great price,prompt delivery and excellent communication from Vicky throughout.
would happily recommend

Maisie was friendly and helpful. Competitive price. Free delivery. Nice product, well made to my specification and drawings that I sent them.

Vicky managed to get me great price for a sealed unit following a mistake I made with my original order. She also contacted me by phone to let me know the date the unit would be delivered. Much appreciated.