After reading online reviews of Seapets, I was very concerned about getting my order in a timely manner, or even at all. I should not of worried, although not a rapid delivery, my Aquarium, Stand... See more
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Seapets have been great, My aquarium started leaking on a Saturday night so I had to get a new aquarium as quickly as possible so I ordered one on their website. First thing on Monday when... See more
Ordered an aquarium online and it was delivered the next day with no fuss. Very happy with purchase. Item as described and the cheapest by far than any other retailer.
Pleased to be able to get a 500ml bottle if weeaway - wide variety of items. Order was stress free - very smooth transaction and nice sensible packing, will use Seapets again.
Company details
Information provided by various external sources
Seapets Pet Supplies are a leading online pet store selling pet, pond and aquarium supplies. Pet products include beds, cages, treats, cat and dog food and many other pet accessories.
Contact info
9, Westside, London Road, Stanway, Colchester, Essex, , CO3 8PH, Colchester
- 0871 250 4777
- sales@seapets.co.uk
- www.seapets.co.uk
4.9
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Seapets
Fantastic service, great prices, would highly recommend looking here before anywhere else
February 27, 2016
Unprompted review
Fast delivery-excellent product
Easy to use website. Fast delivery. Happy dog 😊
February 27, 2016
Unprompted review
Never use this company!!!
Item arrived with a crack in it I attempted to repair it to save them the hassle of a return but was unable to fix! They refused me a refund so I'm out of pocket stay well clear!!!!
February 26, 2016
Unprompted review
Poor customer services
Ordered a few items for our dog including a grey Thundershirt which I wanted to change to a blue. I was asked to ring up the day after the order had been placed and therefore before it was sent out., This I did and was told another £2 would be payable. I gave my credit card details and was kept a long time on the phone for unknown reasons. Any way when the goods finally arrived well over a week later, the thundershirt was grey. I rang up to complain and was told someone had tried to ring me on my phone but the number they had for me did not correspond to mine. My feeling is I do not think they tried because they could have sent me an email if they could not contact me. They then asked for another £2.95 plus postage to send the blue one. I refused saying it was their fault for not sending me the blue. They certainly did nothing to resolve the problem!
February 25, 2016
Unprompted review
Exelleny Service
Product price best I could find on internet. Ordered one day, delivered the next. Very good service.
February 25, 2016
Unprompted review
Fluval Fish Tank and Cabinet
Excellent , excellent , excellent ~ value for money , delivery , product and general all round customer service ~ I would recommend Seapets
February 25, 2016
Unprompted review
Poor returns system
Took 2 weeks for item to arrive, and when it did it was broken. Was told to return it using freepost address but Post Office refused the parcel as it was too big. Seapets arranged for a courier pickup but the courier did not turn up.
February 25, 2016
Unprompted review
SPEED AND EXCELLENCE
THE ITEMS ARRIVED PERFECTLY AND BEFORE THEY WERE EVEN SCHEDULED TO ARRIVE
February 24, 2016
Unprompted review
Brilliant service
Placed my order pm one day and it arrived next day.
February 24, 2016
Unprompted review
Some confusion with delivery...
Happy with what I ordered but was disappointed by the fact that I was told that I would receive an email with a tracking number when my purchase was on it's way. I never received an email, only a 'delivery attempted' card through my door from the courier which did have a tracking number on it but it that meant someone had to be in the next day to wait for the parcel - all of which could have been avoided had SeaPets emailed me the tracking number as promised .
February 24, 2016
Unprompted review
slow delivery
I ordered item but delivery was slow due to item not being in stock which I wasn't originally informed about,but I would use seapets again.
February 24, 2016
Unprompted review
Could not help enough!
I had ordered the wrong size item but I was able to amend order without any problems.
The lady member of staff I spoke to was very helpful.
Would recommend Dealers to anyone.
February 24, 2016
Unprompted review
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