After reading online reviews of Seapets, I was very concerned about getting my order in a timely manner, or even at all. I should not of worried, although not a rapid delivery, my Aquarium, Stand... See more
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Seapets have been great, My aquarium started leaking on a Saturday night so I had to get a new aquarium as quickly as possible so I ordered one on their website. First thing on Monday when... See more
Ordered an aquarium online and it was delivered the next day with no fuss. Very happy with purchase. Item as described and the cheapest by far than any other retailer.
Pleased to be able to get a 500ml bottle if weeaway - wide variety of items. Order was stress free - very smooth transaction and nice sensible packing, will use Seapets again.
Company details
Information provided by various external sources
Seapets Pet Supplies are a leading online pet store selling pet, pond and aquarium supplies. Pet products include beds, cages, treats, cat and dog food and many other pet accessories.
Contact info
9, Westside, London Road, Stanway, Colchester, Essex, , CO3 8PH, Colchester
- 0871 250 4777
- sales@seapets.co.uk
- www.seapets.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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500ml of weeaway.
Pleased to be able to get a 500ml bottle if weeaway - the litre bottles are very heavy for me (ancient & disabled!).. Order was stress free - very smooth transaction and nice sensible packing.
Great Service
Perfect item, well described, good price and excellent service.
Quick and reliable service
Paid extra for my items to arrive quickly and they were delivered within a couple of days and could track the order once dispatched. Very satisfied.
order of sandpaper sheets for lizard
good website easy to order and excellent service will definately use your company for further requirements
What's happened Seapets?
The delivery and contents were perfect but my grudge is with your recent price hikes and lack of response to messages.
I'll probably be shopping elsewhere to get the best prices now, where seapets has always been where I go to bulk buy usually.
Very sad :(
nano oak stand
Excellent service, fast delivery which is nice to have, defo use this company again thankyou
appauling!
Absoultly shocking company! Never experienced such rude customer service! Items still missing and emails ignored! Part of the product damaged!! Offered discount in one phone call denyed knowledge of it in another phone call!! Avoid!
Really really rubbish and make a complaint and its ignored
Really not happy with seapets, payed £6 for fast delivery and it took ages, all my fish died waiting for there white spot meds. Sent an email stating how I feel about it and it was totally ignored
,240. Aquarium tank
Very good service arrived well packed very happy.would recommend tp anyone.
Thank you.
fish tank and cupboard
I bought this for my daughters boyfriend for Christmas and he is really pleased with it. It arrived on time and in perfect condition.
Took too long from order to receipt of goods
...so slightly cheaper rpice was negated
Second online order
Quick reliable delivery again.
Great prices too.
Thanks
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