SEIB Insurance Brokers Reviews 957

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent customer service and helpful staff. Customers consistently praise the knowledgeable and personable staff who take the time to listen, explain clearly, and show genuine empathy. The service is often described as prompt, efficient, and easy to deal with, making the overall user experience smooth and stress-free. Many people also appreciate the competitive and sensible pricing, often finding better deals than expected. However, some customers noted that while the overall experience was good, it sometimes took several actions to complete a process.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as knowledgeable, personable, and... See more

Service

Customers consistently note positive experiences with service, highlighting its speed, ease, and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and simplicity of the... See more

Price

Reviewers mention positive feedback about price, consistently finding it to be very good, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.

Rated 5 out of 5 stars

Every time I’ve called, I’ve encountered knowledgeable personable staff who understand their profession & have time to listen & clearly explain the actual questions being asked which is sadly becomin... See more

Rated 5 out of 5 stars

What an awesome company. Have used them for many years. Always such a positive experience when dealing with them. They take the time to listen and above all else they have true empathy. I have used fo... See more

Rated 5 out of 5 stars

I am keen to leave positive words for all the help and support over the years SEIB have given me with pony. She had a poor start to life being a rescue and I was able to give her the life she dese... See more


Company details

  1. Money & Insurance

About SEIB Insurance Brokers

Written by the company

About SEIB Insurance Brokers

We are proud of the specialist knowledge we have of our products, but it doesn't stop there.

We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.

Our specialisms include:

  • Equestrian Insurance
  • Funeral Director Insurance
  • Private Hire Insurance
  • Motor Trade Insurance
Find out more

Contact info

4.9

Excellent

TrustScore 5 out of 5

957 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am keen to leave positive words for…

I am keen to leave positive words for all the help and support over the years SEIB have given me with pony.
She had a poor start to life being a rescue and I was able to give her the life she deserved and treat the things that needed to be to be treated because I had SEIB on our side and for that I’m very grateful. In some really stressful and hard times (particularly when she had to have an eye removed) Having such a professional and swift insurance company made things so much easier.
I’ve never had to use insurance for anything before (fortunately) but my pony decided to help me learn all about that. I’m desperately sad that she’s gone but genuinely think it would’ve been sooner if I wasn’t able to have SEIBs help.
The contact is easy and always very timely and any decisions for payouts were made quickly. I would never be without horse insurance following my most recent experiences and will be hard pushed to look anywhere else due to the great customer care I have received with SEIB. I had my pony insured with SEIB since is rescued her in 2017

August 29, 2025

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