Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.
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Company details
About SEIB Insurance Brokers
Written by the company
We are proud of the specialist knowledge we have of our products, but it doesn't stop there.
We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.
Our specialisms include:
- Equestrian Insurance
- Funeral Director Insurance
- Private Hire Insurance
- Motor Trade Insurance
Contact info
North Road, RM15 6PT, South Ockendon, United Kingdom
- 01708 850000
- info@seib.co.uk
- www.seib.co.uk
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Hasn’t replied to negative reviews
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Clear information
Clear information
Prompt service
Enquiry followed up
Knowledgeable advisor
Super helpful with my last lorry so…
Super helpful with my last lorry so didn’t even bother calling anyone else for my second truck
How lovely to speak to a real person.
How lovely to speak to a real person.
A knowledgeable and very pleasant one at that!
A very simple process and very helpful…
A very simple process and very helpful when speaking to someone.
The lady I dealt with was Polite
The lady I dealt with was Polite , helpful, efficient, and friendly
Fab service and good pricing
Amazing service ! So helpful to insure and move from a trailor to a horse box!
Thanks for the great help and good pricing
Speaking to a friendly person w who …
Speaking to a friendly person w who knew their products and gave me the product I required. Very unusual now days and much appreciated.
Excellent service provided by the team…
Excellent service provided by the team answering my questions over a number of calls before we settled for the policy thank you
Brilliant communication from SEIB
Brilliant communication from SEIB, arranging the correct policy that previous brokers hadnt
Great customer service friendly staff…
Great customer service friendly staff almost I’m 4 years now with them always happy about customer services 100% recommend try 1 time to them
A very prompt service throughout
A very prompt service throughout. Faith understood my requirements and everything went smoothly. This resulted in me insuring with SEIB for the first time.
I am keen to leave positive words for…
I am keen to leave positive words for all the help and support over the years SEIB have given me with pony.
She had a poor start to life being a rescue and I was able to give her the life she deserved and treat the things that needed to be to be treated because I had SEIB on our side and for that I’m very grateful. In some really stressful and hard times (particularly when she had to have an eye removed) Having such a professional and swift insurance company made things so much easier.
I’ve never had to use insurance for anything before (fortunately) but my pony decided to help me learn all about that. I’m desperately sad that she’s gone but genuinely think it would’ve been sooner if I wasn’t able to have SEIBs help.
The contact is easy and always very timely and any decisions for payouts were made quickly. I would never be without horse insurance following my most recent experiences and will be hard pushed to look anywhere else due to the great customer care I have received with SEIB. I had my pony insured with SEIB since is rescued her in 2017
Great service.
Overall good but it took several…
Overall good but it took several actions to complete
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