Amica Insurance Brokers Reviews 141

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more

Rated 5 out of 5 stars

Jack Goring who works for Amica Insurance Brokers is like a breath of fresh air. I first spoke to him in March 2022 and wrote in our insurance file: "He seems incredibly nice, clear and concise and no... See more

Rated 5 out of 5 stars

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more

Rated 5 out of 5 stars

We recently purchased building and contents insurance through Amica. Georgia has been helping us out and she has been fabulous. She found a really competitive price through AXA, which meets our needs... See more

Company details

  1. Insurance Broker

Written by the company

Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Rebecca was very helpful and…

Rebecca was very helpful and professional took all the hassle out of looking for insurance Rebecca covered everything and more went the extra mile to make sure the properties were fully covered she will be dealing with all my insurance from now on price depending 😆

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Our insurance broker

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyone that needs insurance in the future and will be sticking with them next time. Top Service!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Jack Goring and Amica

Jack Goring who works for Amica Insurance Brokers is like a breath of fresh air. I first spoke to him in March 2022 and wrote in our insurance file: "He seems incredibly nice, clear and concise and not a salesperson as such" and we have really appreciated this ever since. He has a rare talent and is a huge asset and credit to the company because of his relaxed and friendly manner, his efficiency and his endless patience when we don’t understand anything.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Emma made everything so simple and displayed a high level of understanding providing customer delight in helping me find home insurance.
Much appreciated and highly recommend this company

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Rebecca at Amica

Rebecca came through with a very competitive quote for our buildings insurance. She was always available to answer questions and made the whole process a pleasant and professional experience. Recommended!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Emma helped me with a buildings insurance policy. She was very helpful and very efficient, it was sorted very quickly. Il definitely use her again in future

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Home insurance

Emma, was great. Friendly and dedicated always answered my calls and tried her best to get me the best deal. PLeasure working with her, I will use her for all my insurance needs.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great to work with Rebecca at Amica

I have the great pleasure to work with Rebecca Roberts over the past couple of weeks. She was helpful, responsive, prompt and very courteous. She kept me informed regularly. I will work with her again in future.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

After numerous searches and quotes online with comparison sites, l found Amica Insurance Brokers. AMICA came out best for price and offer a great service. Will recommend to friends and family.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars - Exceptional Service

I recently worked with Rebecca Roberts and couldn't be more satisfied with my experience. She has been great, first class customer service - Rebecca was attentive and knowledgeable from the very first interaction. What impressed me most was how they took the time to understand my specific insurance needs rather than pushing a one-size-fits-all solution.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Finding a solution to complicated insurance requirement

I contacted Amica with a complicated insurance requirement as my property includes a main house which is let and also an annex. Rebecca Roberts was extremely helpful and well informed. Within a few days, Rebecca found a policy which provides the cover I need and was clear in her communications with me at all times. I would definitely recommend Rebecca as an outstanding Insurance Consultant.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Rebecca provided a great experience while arranging insurance for a particularly complex property type. From the outset, she demonstrated a good knowledge of the industry.
What stood out most was her proactive communication, clear explanations, and commitment to finding the most appropriate coverage. The process was smooth and manageable.
I really appreciated her attention to detail and willingness to go the extra mile. I wouldn’t hesitate to recommend Rebecca Roberts and Amica to anyone needing tailored insurance advice.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Rebecca has been really helpful two…

Rebecca has been really helpful two years in a row in finding me good deals on my insurance. She is quick and efficient and always replies quickly to messages. I have no hesitation recommending her.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

We first used Amica a year ago

We first used Amica a year ago, as we had complications regarding our building insurance. We spoke with Holly, explained the situation and she was very helpful and informative. The quote was by far the best from the five brokers we contacted.
This year for our renewal, Holly again worked wonders with our less than straightforward insurance and again was the best by far not just for price but for all the coverage included in the policy.
I have no hesitation in recommending Amica, along with Holly, who goes the extra mile.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Rebecca and the team have been fantastic throughout the whole process of organising our Buildings insurance. Finding us the best most comprehensive insurance at a reasonable price.

January 29, 2025
Unprompted review

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