Amica Insurance Brokers Reviews 

143
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a professional landlord I am always looking for the best insurance that is tailored to my particular needs. Emma is always on hand to help with all of my enquiries and keeping me update with the pr... See more

Rated 5 out of 5 stars

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more

Rated 5 out of 5 stars

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more

Rated 5 out of 5 stars

A rare breath of fresh air: friendly customer service and efficient management of process married to a great understanding of complex needs while remaining super-competitive on price. Hat tip to Emma... See more

Company details

  1. Insurance Broker

Written by the company

Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Building insurance

Tom has been absolutely fantastic in arranging building insurance for my property in a rather peculiar situation when I was struggling to find cover. He is really professional in his approach and really cares for his client’s needs.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amica Insurance - excellent

I am so happy to have found Cat at Amica - this is the second policy I have done with her there and she's saved me £400 and got me better cover. Absolutely charming to deal with and very responsive and reliable.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!!

I contacted Amica for specialist care insurance and Rebecca Roberts was brilliant. She was professional and knowledgeable. She communicated well throughout and arranged a policy for me. I would highly recommend contacting Amica and Rebecca.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

I left arranging my buildings insurance…

I left arranging my buildings insurance quite late and Amica Insurance Brokers came to the rescue. Rebecca was extremely helpful, efficient and professional. My quote came through within hours and I was really pleased with the terms quoted. Most important of all and something that is lacking with many other insurance companies is that with Amica Insurance brokers you have a consistent point of contact which is invaluable. I would not hesitate to recommend Amica Insurance Brokers to friends and colleagues and will certainly be using them again.

April 15, 2024
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Hi Rowena,

Thank you for being out 100th reviewer and for your kind words.

Regards,
Amica Insurance Brokers

Rated 5 out of 5 stars

SUPERB INSURANCE BROKER

Finding a reliable insurance broker is not simple, but I am delighted I discovered Amica Insurance Brokers. 

Holly's attention to detail and care have amazed me. We have peculiar insurance requirements, and Holly went above and beyond my expectations, and I truly thank her for her assistance as well as her high level of professionalism.

We want to keep working with this broker for many years, and I wholeheartedly recommend them.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Holly Heath

After having a nightmare with my previous insurance,
I done an online quote and within 2 minutes I had a call from Holly Heath, who met all of the needs for my rental properties and I’m so pleased with the way holly dealt with me and sorted my policies out,
and I took them out with Holly and wanted to say she’s a great asset to your insurance Company,
I wish there was more people like her that’s got such a great passion for her work and excellent customer service and support,
Thanks so much Holly and wish you well and hope you’re company see your potential and you go further in your career.
Many thanks again.
Best regards
Chris Ellis

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant for finding specialist cover

Brilliant for finding specialist cover, such as empty property and landlords insurance, etc. Including negotiating alternative terms, (e.g. allowing me to undertake less frequent empty property inspections, in return for a slightly higher excess).

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we were seeking. Outstanding and so refreshing to find a broker with knowledge and understanding who will listen first and then come up with exactly what's needed. Amica will certainly be my first call in future.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Tom Barnett made my day

Tom Barnett made my day. After receiving awfully large quotes from other insurance companies I thought I would try Amica. Tom reassured me from the outset and answered all my questions a concerns brilliantly. And by the end of the call, he offered me an outstanding competitive quote too good to refuse.

In future I will not waste my time and will make sure I contact Amica first!

Very Happy and thank you Tom.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Storm damage

I just recently had storm damage to my roof I was away at the time and was told about it by a neighbour I contacted amica to inform them of my delemer and they took over I was very impressed with the prompt service especially from my amica contact nothing was to much trouble 3 weeks later all works complete would definitely recommend amica to everybody out there many thanks to Georgia John Richards

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

We lit all the red lights

We lit all the red lights - thatch, listed, open fires, low chimneys, flood history - but Tom pulled out all the stops and found us a good solution where other brokers have just given up. Superb service. Thank you!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience in dealing with Tom at Amica. We have some specific requirements with our policy that must companies either can’t deal with or put so many unacceptable demands in place that it is difficult to accept.Amica always deal with things with no fuss and are a pleasure to deal with. In short exceptional service.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

House insurance

I’ve dealt with Matt regarding my house insurance on a few occasions now, and have always found him to be helpful friendly and supportive.
If you’re looking for a professional and reliable broker Amica would be it.
A really positive experience all round.
Thanks again, Matthew C

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Cat was really helpful and flexible…

Cat was really helpful and flexible with getting the buildings insurance in place for the purchase of my new home. It was made more complicated with conveyancing and help to buy issues.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Used Tom and Matt for the last 2 times…

Used Tom and Matt for the last 2 times iv done my insurance. Of both of my houses. Great service, iv recommended to a family member too who done home insurance with Matt. The guys do all the homework for me all I have to do is say yes. Great job.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Unusual building insurance

They took an immediate interest in an unusual building including a wind turbine which was outside the scope of insurers accustomed to conventional buildings. I received very courteous and prompt service and a competitive quote was received which I was glad to accept.

July 27, 2023
Unprompted review

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