Amica Insurance Brokers Reviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a professional landlord I am always looking for the best insurance that is tailored to my particular needs. Emma is always on hand to help with all of my enquiries and keeping me update with the pr... See more

Rated 5 out of 5 stars

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more

Rated 5 out of 5 stars

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more

Rated 5 out of 5 stars

A rare breath of fresh air: friendly customer service and efficient management of process married to a great understanding of complex needs while remaining super-competitive on price. Hat tip to Emma... See more

Company details

  1. Insurance Broker

Written by the company

Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Rebecca and the team have been fantastic throughout the whole process of organising our Buildings insurance. Finding us the best most comprehensive insurance at a reasonable price.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. If there was a ten star option I would definitely give it. A lovely lady called Emma was so helpful. Emma….nothing was too much trouble for you. You are a real a breath of fresh air. All my insurance requests will definitely be coming your way. I won’t be going anywhere else. Thank you once again.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Buildings Insurance

I have been searching for complex buildings insurance through various brokers and found Emma at Amica Insurance Brokers to be the most helpful. Her communication skills are exemplary, and she kept me informed throughout the process while awaiting quotes. I wouldn’t hesitate to recommend Amica Insurance.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Use this Broker

Thank heaven AA put me through to Amica and the wonderful Rebecca Roberts, who is so professional, patient and kind. My difficult problem was made simple for me, explained carefully and resolved with excellence. Thank you Rebecca.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Such a great company! Highly recommend can deal with everything and anything you require. Excellent customer service. Have all insurance with them makes it easier to all be in one place. 10/10

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca Roberts from Amica Insurance…

Rebecca Roberts from Amica Insurance was professional and informed - she was able sort out my slightly complicated needs and at a really great price too! She was also patient and really helpful - I would highly recommend Amica !

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars Excellent Service Holly

5 Stars - Excellent Service!

After trying several insurance brokers without success and no call backs, I finally got in touch with Holly at Amica Insurance Consultants. She was incredibly patient, knowledgeable, and professional throughout the entire process. Despite my home insurance situation being a bit tricky with a few unusual issues, Holly managed to find me a great quote. She responded quickly and efficiently every time, and I could always hear a smile in her voice. Thank you, Holly, and Amica Insurance Consultants for such an excellent service!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very effective results

Very effective results. Quickly found the right insurance at the right price and made it very easy to complete the process

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Amica !

I am so happy that I have taken out a new buildings and contents insurance with Amica. Their customer service is excellent ! Holly dealt with my policy and was so polite and courteous . She explained everything about what the policy covered. Totally professional and efficient . Most importantly, she listened to my needs and came up with a great quote . I would definitely recommend using Amica . 100 % Satisfied customer !

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Totally recommend

Rebecca at Amica was fantastically helpful in finding me a suitable policy at a reasonable price for the non-standard house we move to next week. Certainly recommend if you’re having difficulty finding insurance cover.

July 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look