As a professional landlord I am always looking for the best insurance that is tailored to my particular needs. Emma is always on hand to help with all of my enquiries and keeping me update with the pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more
Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more
A rare breath of fresh air: friendly customer service and efficient management of process married to a great understanding of complex needs while remaining super-competitive on price. Hat tip to Emma... See more
Company details
Written by the company
Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.
Contact info
First Floor Office, Berkeley Court, Water Street, ST5 1TT, Newcastle-Under-Lyme, United Kingdom
- 01782498814
- hello@amicainsurancebrokers.co.uk
- amicainsurancebrokers.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much to Rebecca
Thank you very much to Rebecca, she has been amazing. Extremely helpful and very efficient and friendly. Thank you once again.
Fantastic service
Rebecca and the team have been fantastic throughout the whole process of organising our Buildings insurance. Finding us the best most comprehensive insurance at a reasonable price.
Amazing
Amazing. If there was a ten star option I would definitely give it. A lovely lady called Emma was so helpful. Emma….nothing was too much trouble for you. You are a real a breath of fresh air. All my insurance requests will definitely be coming your way. I won’t be going anywhere else. Thank you once again.
Buildings Insurance
I have been searching for complex buildings insurance through various brokers and found Emma at Amica Insurance Brokers to be the most helpful. Her communication skills are exemplary, and she kept me informed throughout the process while awaiting quotes. I wouldn’t hesitate to recommend Amica Insurance.
Rebecca and Matt have been very helpful…
Rebecca and Matt have been very helpful with our property owner's insurance, and found a competitive policy half the price of other renewal cost. They have been very responsive, and I would recommend.
Holly was brilliant from start to…
Holly was brilliant from start to finish! Thank you
Rebecca has helped and provided advice…
Rebecca has helped and provided advice on our home insurance. She has saved us money from our renewal. 100% recommend
Use this Broker
Thank heaven AA put me through to Amica and the wonderful Rebecca Roberts, who is so professional, patient and kind. My difficult problem was made simple for me, explained carefully and resolved with excellence. Thank you Rebecca.
Excellent service from Tom
Excellent service from Tom, great bespoke solutions for my company.
Outstanding customer service from Rebecca
I’ve just spoken to Rebecca who provided outstanding customer service. So nice to receive such great service rather than get ground down by really poor IVRs and chatbots.
Thanks Rebecca you were excellent
Excellent service always given by the…
Excellent service always given by the whole team! Great communication skills and friendly service!
Excellent company
Such a great company! Highly recommend can deal with everything and anything you require. Excellent customer service. Have all insurance with them makes it easier to all be in one place. 10/10
Rebecca Roberts from Amica Insurance…
Rebecca Roberts from Amica Insurance was professional and informed - she was able sort out my slightly complicated needs and at a really great price too! She was also patient and really helpful - I would highly recommend Amica !
5 Stars Excellent Service Holly
5 Stars - Excellent Service!
After trying several insurance brokers without success and no call backs, I finally got in touch with Holly at Amica Insurance Consultants. She was incredibly patient, knowledgeable, and professional throughout the entire process. Despite my home insurance situation being a bit tricky with a few unusual issues, Holly managed to find me a great quote. She responded quickly and efficiently every time, and I could always hear a smile in her voice. Thank you, Holly, and Amica Insurance Consultants for such an excellent service!
Very effective results
Very effective results. Quickly found the right insurance at the right price and made it very easy to complete the process
Saved me a small fortune 😊
Amazing Amica !
I am so happy that I have taken out a new buildings and contents insurance with Amica. Their customer service is excellent ! Holly dealt with my policy and was so polite and courteous . She explained everything about what the policy covered. Totally professional and efficient . Most importantly, she listened to my needs and came up with a great quote . I would definitely recommend using Amica . 100 % Satisfied customer !
Understanding customer needs
Really worked hard to identify suitable insurance cover.
Excellent customer service well…excellent service
Excellent customer service well professional
Totally recommend
Rebecca at Amica was fantastically helpful in finding me a suitable policy at a reasonable price for the non-standard house we move to next week. Certainly recommend if you’re having difficulty finding insurance cover.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








