SEIB Insurance Brokers Reviews 963

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent customer service, noting that the staff are knowledgeable, friendly, and take the time to listen and explain things clearly. Many people appreciate the prompt and efficient service, making the overall process easy and stress-free. Reviewers also frequently mention the competitive and sensible pricing, often finding better-than-expected quotes. The user experience is generally described as straightforward, with an easy-to-use website and helpful staff available for support. However, some customers also noted that it took several actions to complete their requests, despite the overall positive experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, politeness, and... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence, speed, and ease of... See more

Customer service

Consumers find customer service to be positive, consistently praising the helpfulness and efficiency of... See more

User experience

People report positive experiences with the user experience, often describing it as easy, swift, and simple... See more

Price

Clients share positive opinions on price, consistently finding it to be very good and fair. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Site easy to use and asked for details that weren't too complicated for a non mechanical horse person to cope with. Also really good on phone, nice person and picked up quickly as I wanted documents... See more

Rated 5 out of 5 stars

Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.

Rated 5 out of 5 stars

Every time I’ve called, I’ve encountered knowledgeable personable staff who understand their profession & have time to listen & clearly explain the actual questions being asked which is sadly becomin... See more

Rated 5 out of 5 stars

What an awesome company. Have used them for many years. Always such a positive experience when dealing with them. They take the time to listen and above all else they have true empathy. I have used fo... See more


Company details

  1. Money & Insurance

About SEIB Insurance Brokers

Written by the company

About SEIB Insurance Brokers

We are proud of the specialist knowledge we have of our products, but it doesn't stop there.

We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.

Our specialisms include:

  • Equestrian Insurance
  • Funeral Director Insurance
  • Private Hire Insurance
  • Motor Trade Insurance
Find out more

Contact info

4.9

Excellent

TrustScore 5 out of 5

963 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful nothing a problem

I found Jo so helpful and reassured me about what was needed and helped with all the legalities that were needed for the business giving peace of mind especially as I had bespoke requirements

February 10, 2025
Rated 5 out of 5 stars

Couldn’t have been easier

Simple, straightforward process, easy to deal with, polite and courteous as well as chasing me up in a respectful manner when I took a little too long to reply’

December 5, 2024
Rated 4 out of 5 stars

My experience was very satisfactory.

My experience was very satisfactory.
Steven was very thorough and has a in depth knowledge of my particular type of business,and tailored my policy to suit my specific requirements. The cost was reasonable and competitive.

January 13, 2025
Rated 5 out of 5 stars

Feedback

The person dealing with my quote and providing all relevant information was very helpful . Excellent service

December 19, 2024
Rated 5 out of 5 stars

Superb service.

Superb service.

Answered call promptly, sales team called me back within 5 mins

No nonsense, very happy customer. Cheeper policy than previous

December 27, 2024
Unprompted review

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