I've already recommended Select Security to a widow friend who has never had a Security System. The ease of use is incredible. I grew up with Alarm Force, and this system is so much easier. The tec... See more
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See what reviewers are saying
I love this security company! It is so affordable and I actually get a LIVE person on the intercom if I need one! I have accidentally tripped my own backdoor alarm a few times and within 30 second... See more
Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the n... See more
Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it... See more
Company details
Information provided by various external sources
We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions. In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority. We believe through providing our services, we are helping to create stronger, and safer, communities.
Contact info
North Plum Street 241, 17602, Lancaster, United States
- 877-877-0345
- www.selectsecurity.com
Great service
Great service, installer was very professional, knowledgeable, polite. A very good experience.
May 3, 2018
Unprompted review
I've had way to many issues with the…
I've had way to many issues with the service and my equipment
May 3, 2018
Unprompted review
Reply from Select Security
Hello Douglas,
We apologize that you have been experiencing problems with your system. If you are still having issues, after we came out to fix the other problem, please contact us again at 1-844-735-3285 or email help@selectsecurity.com so that we can get your system working the way it should be.
Over 10 years highly satisfied customer
I have had select security/alarm force for 10 years now. Equipment works great, employees from the office to the home techs are very courteous and professional. I am very pleased with them
May 3, 2018
Unprompted review
Disappointed
The service is more pricey than most..I do not like the touch screen key pad.Sometimes it's super sensitive.And other times you have to touch the screen extra hard to get it to accept your code.I had my time run out trying to turn the alarm off.And of course they called to see what the alarm was about.Knowing what I know now I like the push button key pad better.A much better system.Hi teck is not always better.
May 3, 2018
Unprompted review
Awesome service and a great monitoring…
Awesome service and a great monitoring system.
May 3, 2018
Unprompted review
Great value for the money
Great value for the money. Simple to operate. Makes me feel secure when not at home. Techs super nice and very knowledgeable.
May 3, 2018
Unprompted review
Great service!
May 3, 2018
Unprompted review
Pleased with service
The transition from Alarm Force to Select Select Security was a little shaky, but I have been pleased with my service thus far.
May 3, 2018
Unprompted review
No video access fir video security
Well for the last minth, we have had no video access.... and no updates from the company as to when we'll have it. We luke remote access via our phones but we got the service for the camera...when we need video access MOST, we didnt have and still dont. 😕
May 3, 2018
Unprompted review
Reply from Select Security
Hi Vincent and Robbyn,
We are very sorry this has taken longer than expected. Your new camera has been ordered and we are ready to install when we receive it. This particular camera has been on back order from the manufacturer. If you have questions regarding this, please call us directly at 1-844-735-3285.
Again, we apologize for the inconvenience.
Thank you.
Excellent service and alarm system
May 3, 2018
Unprompted review
A very good and affordable security service !
Very easy to use and affordable. Customer service is very good also. Would definitely recommend!
May 3, 2018
Unprompted review
I would have rated higher except their…
I would have rated higher except their follow up on installing an outdoor camera has been horrible. They responded to an issue with the system right away. It was at that visit that we requested the outdoor camera. The service tech either didn’t make the request correctly or the follow up from the inside isn’t up to par.
May 3, 2018
Unprompted review
Works great
Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the night home invasion attempt.
May 3, 2018
Unprompted review
I love their personal connection and…
I love their personal connection and their timely manner! 😍😍
May 3, 2018
Unprompted review
Hi frank Spriggs speaking from Columbus…
Hi frank Spriggs speaking from Columbus Ohio select security is a very good option when it comes to home security the equipment I have works very well and I love the two way communication that thier equipment features the response time is excellent as well the only thing that I don’t like is contracts but I understand stand why they need to have these contracts to cover the expensive equipment they furnish so I’m good with it for now eventually I will own my own but as for all u home owners out thier I highly recommend select security for all ur security needs thanks again
May 3, 2018
Unprompted review
Do not always get a call when my alarm…
Do not always get a call when my alarm goes off. Do not always get asked my name or password code. Never received updated information/signs for my yard and windows. I am very happy I have a security alarm, but not totally confident with the service.
May 3, 2018
Unprompted review
Reply from Select Security
Hi Carmen,
We're sorry that you have not yet received new signage. We will have this mailed out to you by the end of next week! Please look for our email that will have a tracking number for the package.
Regarding the 2-way function, please contact us at 1-844-735-3285 to discuss this issue.
Excellent definitely 5 star
May 3, 2018
Unprompted review
EQUIPMENT EASY TO USE
EQUIPMENT EASY TO USE. I WOULD DEFINITLY RECOMMEND THIS COMPANY
May 3, 2018
Unprompted review
Your not there on weekends
Your not there on weekends, twice I needed help and NO one was their. I would never tell anyone to purchase your service....
May 3, 2018
Unprompted review
Reply from Select Security
Hello Wayne,
Thank you for your review.
Our Customer Support hours are M-F 8a -8p and Sat 8a-2p. However, our Monitoring Center is open 24/7, 7 days a week. For emergency assistance outside of our customer support hours, please call 1-844-735-3285 and select option 1 to reach our Monitoring Center.
Thank you.
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