I've already recommended Select Security to a widow friend who has never had a Security System. The ease of use is incredible. I grew up with Alarm Force, and this system is so much easier. The tec... See more
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See what reviewers are saying
I love this security company! It is so affordable and I actually get a LIVE person on the intercom if I need one! I have accidentally tripped my own backdoor alarm a few times and within 30 second... See more
Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the n... See more
Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it... See more
Company details
Information provided by various external sources
We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions. In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority. We believe through providing our services, we are helping to create stronger, and safer, communities.
Contact info
North Plum Street 241, 17602, Lancaster, United States
- 877-877-0345
- www.selectsecurity.com
Greatest people ever in our book
May 3, 2018
Unprompted review
I tried to sign in with new account and…
I tried to sign in with new account and I couldn’t , is complicated
The message I had was like couldn’t find the zip code and the number I had from the customer service
Complicated!
Still not sign in !
May 3, 2018
Unprompted review
Reply from Select Security
Hi Gica!
We're sorry that you are having trouble logging in. Please call us at 1-844-735-3285. We will be happy to walk you through logging into Select MyAccount over the phone.
Ever since Select took over from Alarm…
Ever since Select took over from Alarm Force, our login on our phones does not work as smooth...often have to do it multiple times. Other than that...no issues
May 3, 2018
Unprompted review
My Select Security Review
Very happy with the system and the service. My only issue has to do with the system outdoor branding. We have had this system for over 1 year since Select took over the old company, and we still do not have outdoor signage or door/window decals that spell out that the house is protected by Select Security. It would be nice to hear from someone.
May 3, 2018
Unprompted review
Unhappy customer
Last time I accidentally set my alarm off Select Security never called me to see if I was being robbed. So I called them and nobody answered or responded at all. That’s ridiculous.
Then I wanted to cancel and I was informed that although I’m out of contract, I have to pay 2 extra months, then return my equipment, THEN they’ll process my cancellation.
May 3, 2018
Unprompted review
Reply from Select Security
Hi Paul,
We apologize that you have had this experience. We will have a supervisor reach out to you by email to discuss the cancellation.
very satisfied with your service
May 3, 2018
Unprompted review
Its a good company to be with they just…
Its a good company to be with they just take to long to come on voice people out and the general manager ken lucci is very rude and disrespectful i have been asking for president to call back but still hasnt called after i was told he would other than that the company is good.
May 3, 2018
Unprompted review
Reply from Select Security
Hello Malik,
We are sorry you are disappointed by your interaction with our General Manager. Thank you very much for the feedback. We are glad you are satisfied with the company overall.
Customer services has always been…
Customer services has always been professional and i trust them with the security of my business and residences.
May 3, 2018
Unprompted review
Great company never had any issues
Great company never had any issues, they are very promp, professional customer service totally awesome company. ME👍🏿😁
May 3, 2018
Unprompted review
Select security is delivering…
Select security is delivering Excellence every day. I will recommend them to all my family members, friends, and coworkers. I'm very pleased with their service and equipment. Glad I switched to them from Comcast.
May 3, 2018
Unprompted review
Bad alarm system over charge for…
Bad alarm system over charge for monitoring can't wait for contact to be up . So I can change alarm company's.
May 3, 2018
Unprompted review
Reply from Select Security
Hello Mark,
We apologize that you feel the new alarm system is bad. We see here that on March 26, we tested your system and everything seemed okay. If you are still experiencing problems with your system, please contact us at 1-844-735-3285 or email us at help@selectsecurity.com. We want to ensure your system is working the way it was intended to and that you are having the best experience with it.
EXECLLENT SERVICE
EXECLLENT SERVICE, all my questions were answered quickly. love dealing with this company! thank you.
May 3, 2018
Unprompted review
I have always had a good experience…
I have always had a good experience with the customer service and tech support departments at Select Security. The tech that installed my equipment was punctual and very knowledgeable about the product and services. I would recommend Select Security.
May 3, 2018
Unprompted review
Reply from Select Security
We are so happy you've had a great experience with us! We take pride in providing great customer service in all of our departments. Thank you for recommending us!
Your reps have called immediately after…
Your reps have called immediately after false alarm.App forgot to set alarm excellent.
May 3, 2018
Unprompted review
The whole team is great!
Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it is so comforting to be able to see who is at my door before I open it. I have recommended this company and the service I get to my friends and I will continue to do so.
May 3, 2018
Unprompted review
Great Service all around!!!
May 3, 2018
Unprompted review
IAM enjoying my security system,but I…
IAM enjoying my security system,but I haven't received a bill yet plus they sent me two signs for a yard not for my main front door and balcony door.. other than that the installer did a great job. Thanks
May 3, 2018
Unprompted review
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