Receive the goods and find fault before offering a fraction of what was promised. Use someone else.
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I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops... See more
Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive pay... See more
Sent over two laptops. Was paid for one of them, was not paid for the other. Called them about the missed payment, the guy was very evasive. He said I should've received an email & to check my junk ma... See more
Company details
Information provided by various external sources
We provide the means for you to sell your laptop and trade it in for cash. We specialise in laptop recycling. Why not sell your laptop to us today? We collect your item on a day and from an address that suits you and we pay you the very same day that we receive your item!
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The best all round
Excellent service best price paid. I sent my old laptop on the Saturday and got my money on the Monday afternoon. Just the best.
Good but used to get better prices
Sold a couple of old laptops earlier this year and got a fair price. This time the price seemed less, but laptop did have a broken screen so maybe it was fair.
Very good despatch system and they will supply packaging too if you need it.
Excellent
Excellent - quick and efficient and paid what they estimated. Would definitely use again. Thank you
5 STARS!
Great service, would recommend to anyone wanting to get rid of your laptop.
I received payment a few days after i sent the laptop so i'm very pleased.
Very good and quick service
I was surprised by how quickly everything went. I dropped the laptop at the post office at lunch time, and the next day in the afternoon I've already received the money. I was very happy with the final quote they offered and with the overall service. Would recommend.
is this website FAKE? or the company dead?
my laptop was supposed to be picked up on monday, i was supposed to get a text to tell me around what time it would get picked up.
monday: no pick up, no text.
tuesday: same. so i email the company.
wednesday: no reply. i call them. no answer.
thursday: i use laptopdirect instead...
i don't get it... i got a quote, an email confirmation from the website, as well as an online order page where it said my laptop was supposed to be picked up.
thank god i did not send my laptop... i'm pretty sure i would have never seen the money...
100% recommended
I recently sold a laptop to them and was pleasently surprised at how professional they were. No issues as long as you are honest with them. Would have no problem recommending them to all my friends.
Quick efficient service
The service was good. They responded quickly to email and questions.
Before sending in we had to wipe the laptop and didn't have the original in stallion discs but this wasn't an issue and the offered price did not drop because of that fact.
I posted it on Friday and received on Monday and money in bank account by Monday evening.
Can't ask for any more.
Would recommend.
Easy and quick sale
I received a quote for my 2007 Macbook which was higher than all the other quotes I had received. After receiving the free postal box I sent my Macbook and received the payment without delay. All in all a quick and easy process.
Perfect
Used SYL Many times - perfect service everytime. The website is so easy to get a quote, simply drop in my details and choose the freepost label to print, then drop off at my local post office and they get the items the next day. They check them when they arrive and then the money is in my account the same day. It takes the hassle out of selling the laptops myself and the price is good too. All in all i can't fault the service that they give.
Company has not responded to queries - and they have two of my laptops!
I have tried through the web, phone, email, Twitter - and the company has not responded to me after having sent them TWO laptops!
...I am more than happy to revise my rating - but until I hear back from them, I can't...
Fast receipt and the highest price
Straight forward. Received the highest price quoted, at the level of the quote, and money turned up 3 days after despatch.
Bordering on Fraud .. Minor flaw? = major price reduction? - Show Me ! .. Cant contact them. No response to emails. Is anybody there? I get it - wait it out and hope I give in
Initial digital experience was good. Website looked straightforward, Price offered was highest of all websites I contacted. Pushing on ,, registering laptop and arranging collection date online - looked uber-efficient.
Looks can be deceiving ... The collection didn't happen on first attempt .. no reason why .. no contact from them .. I had to login and renew the collection for another date. This one happened. Within days I got an email .. I thought terrific .. Seems there's a problem with my laptop .. small cosmetic damage "minor case damage to keyboard keys" means they need to reduce my quote from £174 to £151 .. they provide no other message other than accept - or decline and we'll send you the laptop back...I know the condition of my laptop... this aint right ... the price adjustment in any event seems completely disproportionate .. I have tried contacting with messaging inside the account "contact us" function ..asking them to show me the "issue" .. send me an image ... . no response .. I have tried calling multiple times .. cannot get through ... they still have my laptop ... and wont talk to me through any of their advertised contact methods.... Absurd ... This is clearly strategic - part of profit margin strategy .. ... They offer you a nice price online (inflated to make them appear competitive) .. then find some minor reason to take a more than minor chunk out of their offer price ... then shut down communications and wait it out ... assuming you'll lose patience and the will to live in the process and give in ... its only £23 right? .. .. But its not the £23 ... They refuse to engage. This is Bullsh*t ... I know my laptop's condition before I sent it. I had original box and packaging which I used to send back to them .. Show me the "minor case damage to keyboard keys" .. then I might believe you.
Great Service
I think this was a great service. I was scared at first, but I was proved to be wrong as I received my box package and got paid in less than a week of contact. So I would say it's a trustworthy service aswell.
Very efficient service
Very fast service.packaging arrived promptly,clear emails explaining laptop had arrived etc and received payment quickly on the same day
Very Good Service
Easy to use and prompt payment. What more could you ask for?
Excellent
Pain free, no hassle, easy to trade in and make some cash. Id trust these guys with everything !!
Speedy service with excellent customer response.
Received the freepost box to send my laptop and had the money within a short time period. There was a slight delay on the time given for the money to exchange hands so as compensation I got an extra £10 when the money arrived in my PayPal. Would recommend to anyone!
Great price
Price for Lenovo was same as on eBay. Received packaging, posted back and money was in my account in 24 hours.
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