Sell Tools Online Reviews 

104
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great communication through out the process , very accommodating and offer a good price with fast payment . Have used this company before and will use again Andrew Yates

Rated 5 out of 5 stars

Excellent service from start to finish. Within minutes of enquiring, I was quoted a price for the tools . Once I had accepted the price I was given step by step (easy) instructions on how to package,... See more

Rated 5 out of 5 stars

Sent an e-mail detailing some power tools I wanted to sell. No response after five days, phone line permanently engaged. Total failure, absolutely useless. I've been contacted by David of Sell Tool... See more

Rated 5 out of 5 stars

Excellent company to use and super easy. Good fair prices and everything taken care of for you. All you do is send the item using the pre paid drip of service and get paid as soon as it's been receive... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(104)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Says paid within 24 hours online

Says paid within 24 hours online.

I've sent them a brand new tool. They gave me a price for.

They have received it, tested it, then sent me pics saying it is used,

So they have lowered the price that I'm getting.

Been waiting 2 days for payment and still haven't received it.

Joke.

February 23, 2026
Unprompted review
Sell Tools Online logo

Reply from Sell Tools Online

Thanks for your review.

The tool was originally described as brand new, and our offer was based on that. When it arrived, it was clearly used. We provided photos to show this, and you acknowledged that it may have been used and that you hadn’t been checked prior to sending.

Because of this, we had to reassess the price before proceeding. The short delay in payment was due to waiting for agreement on the revised valuation — we don’t issue payment until this is confirmed to avoid any disputes.

We remained in contact with you throughout and handled everything transparently, so we’re surprised by this feedback. Our 24-hour payment timeframe applies where items match the original description. Where there is a mismatch, delays can occur while this is resolved and agreed.

If you’d like to discuss this further, feel free to contact us directly.

Rated 5 out of 5 stars

Sell onlinetools.co.uk is an amazing…

Sell onlinetools.co.uk is an amazing market place to sell online tools both new and used. Very professional service offered with spot on market retail quotes for new tools subject to testing as well as used tools. They are very efficient and will use them again.

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Very happy with the service

I had a great experience with Sell Tools Online. Their replies were very fast, and the entire service was simple and easy to use. I never felt hesitant to ask questions—whenever I was stuck on something, they were happy to help and explain everything clearly. The transaction itself was very smooth and straightforward, which made the whole process stress-free. I’m very happy with their service and would definitely recommend them.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very fair with prices

Very fair with prices, so easy to follow the steps needed to send the tools to them with free delivery label. Will definitely use again.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great communication and very friendly .Fast and great service provided from start to finish .

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Did not respond to emails or message.

Having a workshop clearout, and not wanting the hassle of selling items individually, on Ebay or wherever, I sent two emails over the space of two weeks. In both emails, I asked that I get a response even if the company was not interested in buying my tools. I also rang and left a message, referencing my emails, asking for some kind of response.
Nowt back, nothing, zero.
Bad form!

EDIT 28/09/2025

The top chap from this company, David, reached out to me early last week. Unfortunately, even after many emails, we failed to do a deal but, nonetheless, I've changed my star rating from the original 1 to 5. David is a nice chap to deal with and, despite comms failure the first time around, I'll certainly get back to him if/as/when I have more tools to sell.

August 15, 2025
Unprompted review

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