This has been my 3rd pair now. Always happy with them. Love their models so far. Quality is top notch every time. And their sizing Guide is amazing to know which ones you need once you‘ve gotten one p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This has been my 3rd pair now. Always happy with them. Love their models so far. Quality is top notch every time. And their sizing Guide is amazing to know which ones you need once you‘ve gotten one p... See more
Company replied
This is second pair of SL shoes. The first pair was bought way back in 2015 and I’m still wearing it today. Well crafted. Matching belt is a plus point. Wish SL offers more sale or shoe repair service... See more
Company replied
I have several pairs of Septieme Largeur shoes and boots, including stock items as well as patinated. All of them perform as advertised; they’re beautifully designed and executed; the quality is high... See more
Company replied
Septieme Largeur's patina is the standard by which every other shoemaker who offers this type of service should be measured. Notably, I am never afraid to use neutral polish if I wanted an even higher... See more
Company replied
Written by the company
La Maison 7L est, depuis plus de quartoze ans, un acteur incontournable du soulier masculin.
Fondée en 2009 par Mathieu Preiss, la Maison Septième Largeur a su se faire une place de choix dans le monde de la belle chaussure masculine.
Fière de son appartenance au milieu de la chaussure haut de gamme, Septième Largeur met un point d’honneur à proposer une qualité et un service soigné à un prix raisonnable en faisant le choix d’éviter les écueils du luxe comme une communication et un marketing agressifs qui pèsent lourdement sur le prix final.

59 rue Saint-Lazare, 75009, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a shoe cream in an specific color and they sent me another color. I contacted and had no answer days after. And I ordered the same cream again cause was a rushed order and asked to send the right color this time. Order haven’t got shipped days after, I asked and wanted to confirm is the right color this time and still had no response too. Communication and customer service has been very poor, at least for me.

Reply from Septieme Largeur
Hello Septimer,
I was in the same store in Paris last year but I did not find my shoes there.
When would be possible to get this sneaker:
Théophile sneaker (I could not paste a link)
This model was available online in brown color but was a small size and I could not buy it.
I want to buy this model in brown.
Thank you!

Reply from Septieme Largeur
This is my third pair of shoes from Septieme largeur and once again they did not disappoint. This time I bought the Manhattan couleur velour marine. So I was in Paris in Late July 2023 (by the way I live in New York) they did not have the size 10 and I waited and finally the size became available and I jumped at the opportunity to buy it and let me tell you this shoe looks super great. I love love it. I cant wait to walk around the city with this shoe during the summer. You guys are the best

Reply from Septieme Largeur
I visited the store on Saint Lazare during a recent trip to Paris. It was a great experience! Mathieu and his colleague (I did not ask his name) spent a great deal of time with me to ensure that I had the proper sizing. In fact, I haven’t had anyone spend that much time with me choosing the right size and shoe in quite some time. Their shoes are amazingly well crafted and of high-quality. I would recommend this company without reservation.

Reply from Septieme Largeur
I ordered my Eugene marron shoes and the look stunning and delivery from France to South Africa only took 5 days from the date of the order.

Reply from Septieme Largeur
The shoes did not look great in person, the finish on the hells was not good at all. The is a deep scratch at the bottom, quality control is very low.

Reply from Septieme Largeur
Great purchasing experience and product. The stitching is relatively dense and even on the welt and on the uppers, a true Dainite sole and fits perfect to size. I also have the Anduze from SL and love it. A great value for the money as with any Septième Largeur pair.
Regards,
Jack

Reply from Septieme Largeur
Got my second pair of boots, this time I went with Moissac Commando. Love them, the leather is soft enough that they seemingly require no break-in period at all. I love how they look powerful and elegant at the same time. For an everyday boot, I will wear them a lot more often than the Basile Dainite.
I will deduct a star here because I also ordered 2 pairs of leather soles, and they seem like 2 sizes too small. According to the size guide, 8,5 wide last of both of these boots should correspond to the size 43. These leather soles are sold only in EU sizes for some reason—why if the shoes are sold in UK sizes?
Naturally I took 43, and they are way too small. I can't be bothered to return them, because they are not that expensive. But this is the attention to detail that I would expect from a company like Septieme Largeur. Leather soles for my boots need to fit my boots. The sizings need to be clear and match the lasts.

Reply from Septieme Largeur
Easy to use interface made the transaction quick and easy. The shoes arrived via dhl in less than a week. The shoes were perfect. Merci!

Reply from Septieme Largeur
As always a pleasent experience to shop with Septieme Largeur. Swift delivery and a well made product. No complaints.

Reply from Septieme Largeur
Friendly ans responsive customer service. Great quality shoes

Reply from Septieme Largeur
Purchased a pair of shoes and within a week there was a discount. Contacted customer service and was told nothing can be done. Disappointed as a loyal customer.

Reply from Septieme Largeur
Had a really good experience! Clemence was great in suggesting the best size for me.

Reply from Septieme Largeur
Just as Vladimir Zamozhnykh mentioned, the size guide is wrong.
Order at least a size bigger than what the size chart tells you after you have measured your foot.
In the size guide i was measured to use 9 1/2 also taking into account that the last i wanted was a narrow one, the recommended shoe tree was size EU45 which was reassuring since i use 45 in most shoes.
Though when the shoes arrive they are way to small and the shoe trees that they sent with using the "adapt to my order" was EU43 and they fit snug...
I had to learn this the hard way since they refuse to help customers which order shoes with patina.

Reply from Septieme Largeur
Sizing guide is wrong.
Beware, the sizing guide on the website is very misleading. I measured my feet according to the guide several times and ordered the recommended size. The boots I received are too small for me, I'd say a size too small. Please check and update the guide.
And the worst thing is that I cannot even return them because I used a forwarding service to escape paying double VAT. I'd suggest for the store to subtract the VAT amount from the price when your customers are outside of EU.

Reply from Septieme Largeur
J'ai passé commande le 24/11/2023 à 01:18, c'est-à-dire dès l'apparition de l'offre Black friday, Order: FGAVAUOGB, étant donné du fait que c'est ma première patine, je voulais avoir des conseils de la part de l'équipe septième largeur, je voulais choisir une autre patine pour la chaussure que j'ai commandé et même profiter de cette exceptionnelle offre afin de commander deux paires de chaussures au lieu d'une seule, j'ai envoyé plusieurs mails et messages en jours ouvrables sur Messenger malheureusement j'ai eu des réponses par leurs logiciel, j'ai eu une réponse le 27/11/2023 m'indiquant que le patineur va me contacter sous peu de temps afin de choisir une autre patine avec moi et me conseiller sur la patine de la deuxième chaussure, malheureusement jusqu'à ce jour je n'ai été contacté et l'offre a expirée avant que l'équipe de septième largeur ne puisse me conseiller, donc je n'ai pas commandé ma seconde paire de chaussure.
I placed an order on 11/24/2023 at 01:18, that is to say as soon as the Black Friday offer appeared, Order: FGAVAUOGB, given the fact that this is my first patina, I wanted to get advice septième largeur team, I wanted to choose another patina for the shoe I ordered and even take advantage of this exceptional offer to order two pairs of shoes instead of just one, I sent several emails and messages on on working days on Messenger unfortunately I received responses through their software, I received a response on 11/27/2023 telling me that the patiner will contact me shortly in order to choose an other patina with me and advise me on the patina of the second shoe, unfortunately until this day I have not been contacted and the offer expired before the septième largeur team could advise me, so I do not I haven't ordered my second pair of shoes.

Reply from Septieme Largeur
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.