Septieme Largeur Reviews 

1,430
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This has been my 3rd pair now. Always happy with them. Love their models so far. Quality is top notch every time. And their sizing Guide is amazing to know which ones you need once you‘ve gotten one p... See more

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Rated 5 out of 5 stars

This is second pair of SL shoes. The first pair was bought way back in 2015 and I’m still wearing it today. Well crafted. Matching belt is a plus point. Wish SL offers more sale or shoe repair service... See more

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Rated 5 out of 5 stars

I have several pairs of Septieme Largeur shoes and boots, including stock items as well as patinated. All of them perform as advertised; they’re beautifully designed and executed; the quality is high... See more

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Rated 5 out of 5 stars

Septieme Largeur's patina is the standard by which every other shoemaker who offers this type of service should be measured. Notably, I am never afraid to use neutral polish if I wanted an even higher... See more

Company replied

Company details

  1. Shoe Factory

About Septieme Largeur

Written by the company

La Maison 7L est, depuis plus de quartoze ans, un acteur incontournable du soulier masculin.

Fondée en 2009 par Mathieu Preiss, la Maison Septième Largeur a su se faire une place de choix dans le monde de la belle chaussure masculine.

Fière de son appartenance au milieu de la chaussure haut de gamme, Septième Largeur met un point d’honneur à proposer une qualité et un service soigné à un prix raisonnable en faisant le choix d’éviter les écueils du luxe comme une communication et un marketing agressifs qui pèsent lourdement sur le prix final.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 93% of negative reviews

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4.8

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(1,430)

366 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a shoe cream in an specific…

I ordered a shoe cream in an specific color and they sent me another color. I contacted and had no answer days after. And I ordered the same cream again cause was a rushed order and asked to send the right color this time. Order haven’t got shipped days after, I asked and wanted to confirm is the right color this time and still had no response too. Communication and customer service has been very poor, at least for me.

July 8, 2024
Rated 5 out of 5 stars

3rd pair I bought and happy with each…

3rd pair I bought and happy with each purchase!

June 9, 2024
Septieme Largeur logo

Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that our service meet your expectation in such a good way!

Sincerely,
The 7L Team

Rated 5 out of 5 stars

Hello Septimer,

Hello Septimer,

I was in the same store in Paris last year but I did not find my shoes there.
When would be possible to get this sneaker:
Théophile sneaker (I could not paste a link)
This model was available online in brown color but was a small size and I could not buy it.
I want to buy this model in brown.
Thank you!

June 6, 2024
Unprompted review
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Reply from Septieme Largeur

Dear Sir,

Thank you for your message. Could you please contact us at contact@septiemelargeur.fr so our team can give you a proper answer?

Best regards,
The 7L Teal

Rated 5 out of 5 stars

Best shoe ever

This is my third pair of shoes from Septieme largeur and once again they did not disappoint. This time I bought the Manhattan couleur velour marine. So I was in Paris in Late July 2023 (by the way I live in New York) they did not have the size 10 and I waited and finally the size became available and I jumped at the opportunity to buy it and let me tell you this shoe looks super great. I love love it. I cant wait to walk around the city with this shoe during the summer. You guys are the best

May 15, 2024
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that our service meet your expectation in such a good way!

Sincerely,
The 7L Team

Rated 5 out of 5 stars

I visited the store on Saint Lazare…

I visited the store on Saint Lazare during a recent trip to Paris. It was a great experience! Mathieu and his colleague (I did not ask his name) spent a great deal of time with me to ensure that I had the proper sizing. In fact, I haven’t had anyone spend that much time with me choosing the right size and shoe in quite some time. Their shoes are amazingly well crafted and of high-quality. I would recommend this company without reservation.

May 15, 2024
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Reply from Septieme Largeur

Dear Sir,

Many thanks for your message that is extremely valuable to us!
We are delighted to read that our service meets your expectations in such a good way. We hope you enjoy our future collections just as much.

All the best,
The 7L Team

Rated 5 out of 5 stars

I ordered my Eugene marron shoes and…

I ordered my Eugene marron shoes and the look stunning and delivery from France to South Africa only took 5 days from the date of the order.

April 25, 2024
Unprompted review
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that our service meet your expectation in such a good way!

Sincerely,
The 7L Team

Rated 2 out of 5 stars

The shoes did not look great in person

The shoes did not look great in person, the finish on the hells was not good at all. The is a deep scratch at the bottom, quality control is very low.

April 18, 2024
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Reply from Septieme Largeur

Dear Sir,

We thank you for your opinion.

It gives us the opportunity to reassure you on one point: our will has always been the same, that is to say to propose you pieces of the most beautiful quality at the best possible price.
Regarding your order, kindly note that the ordered product is an handmade product that because of its crafted nature might show some unevenness.

We thank you for letting us know your feedback that we take in great consideration. We’ll try to improve all of those points.

Best regards,
The 7L Team

Rated 5 out of 5 stars
Septieme Largeur logo

Reply from Septieme Largeur

Cher Monsieur,

Nous vous remercions grandement pour cette recommandation. Nous sommes ravis que l'expérience 7L vous ait plu et espérons continuer à vous satisfaire dans le futur.

À bientôt,
L'Équipe 7L

Rated 5 out of 5 stars

My Second Great Purchase from SL

Great purchasing experience and product. The stitching is relatively dense and even on the welt and on the uppers, a true Dainite sole and fits perfect to size. I also have the Anduze from SL and love it. A great value for the money as with any Septième Largeur pair.

Regards,

Jack

February 9, 2024
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Reply from Septieme Largeur

Dear Sir,

Many thanks for your message that is extremely valuable to us!
We are delighted to read that our service meets your expectations in such a good way. We hope you enjoy our future collections just as much.

All the best,
The 7L Team

Rated 4 out of 5 stars

Got my second pair of boots

Got my second pair of boots, this time I went with Moissac Commando. Love them, the leather is soft enough that they seemingly require no break-in period at all. I love how they look powerful and elegant at the same time. For an everyday boot, I will wear them a lot more often than the Basile Dainite.

I will deduct a star here because I also ordered 2 pairs of leather soles, and they seem like 2 sizes too small. According to the size guide, 8,5 wide last of both of these boots should correspond to the size 43. These leather soles are sold only in EU sizes for some reason—why if the shoes are sold in UK sizes?

Naturally I took 43, and they are way too small. I can't be bothered to return them, because they are not that expensive. But this is the attention to detail that I would expect from a company like Septieme Largeur. Leather soles for my boots need to fit my boots. The sizings need to be clear and match the lasts.

February 4, 2024
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Reply from Septieme Largeur

Dear Sir,

Many thanks for your message that is extremely valuable to us!

All the best,
The 7L Team

Rated 5 out of 5 stars

Easy to use interface made the…

Easy to use interface made the transaction quick and easy. The shoes arrived via dhl in less than a week. The shoes were perfect. Merci!

January 10, 2024
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Reply from Septieme Largeur

Dear Sir,

A thousand thanks for your great 5* review.
We are delighted to read that our service meet your expectation in such a good way!

Sincerely,
The 7L Team

Rated 5 out of 5 stars

As always a pleasent

As always a pleasent experience to shop with Septieme Largeur. Swift delivery and a well made product. No complaints.

January 13, 2024
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Reply from Septieme Largeur

Dear Sir,

Thank you so much for your fantastic review, we are delighted to learn that you have loved your experience with 7L!

See you again very soon,
The 7L Team

Rated 5 out of 5 stars

Friendly ans responsive customer…

Friendly ans responsive customer service. Great quality shoes

January 8, 2024
Septieme Largeur logo

Reply from Septieme Largeur

Dear Sir,

Many thanks for your message that is extremely valuable to us!
We are delighted to read that our service meets your expectations in such a good way. We hope you enjoy our future collections just as much.

All the best,
The 7L Team

Rated 5 out of 5 stars

Excellent quality

January 11, 2024
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Reply from Septieme Largeur

Dear Sir,

Thank you so much for your fantastic review, we are delighted to learn that you have loved your experience with 7L!

See you again very soon,
The 7L Team

Rated 1 out of 5 stars

Purchased a pair of shoes and within a…

Purchased a pair of shoes and within a week there was a discount. Contacted customer service and was told nothing can be done. Disappointed as a loyal customer.

January 4, 2024
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Reply from Septieme Largeur

Dear Sir,

Thank you for your review. Unfortunately, sales price can not be applied retroactively to orders placed before for both accountability and logistics reasons.

We remain at your disposal,
The 7L Team

Rated 5 out of 5 stars

Quality boots

Had a really good experience! Clemence was great in suggesting the best size for me.

December 12, 2023
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Reply from Septieme Largeur

Dear Sir,

Thank you so much for your fantastic review, we are delighted to learn that our team had help you in such a good way. We hope you enjoy our new collection as much.

See you again very soon,
The 7L Team

Rated 1 out of 5 stars

Just as Vladimir Zamozhnykh mentioned

Just as Vladimir Zamozhnykh mentioned, the size guide is wrong.
Order at least a size bigger than what the size chart tells you after you have measured your foot.
In the size guide i was measured to use 9 1/2 also taking into account that the last i wanted was a narrow one, the recommended shoe tree was size EU45 which was reassuring since i use 45 in most shoes.
Though when the shoes arrive they are way to small and the shoe trees that they sent with using the "adapt to my order" was EU43 and they fit snug...
I had to learn this the hard way since they refuse to help customers which order shoes with patina.

December 20, 2023
Unprompted review
Septieme Largeur logo

Reply from Septieme Largeur

Dear Sir,

Thank you for your message.

We’re sorry to read that the shoes did not fit you. Our size guide is here to help you and can be trusted, but not nothing can replace a try-on as all foot are different.
Regarding patina orders, our Terms and conditions clearly specify that patina can not be exchanged or refund, which is also mentioned on the product's page, which you have told us to be aware of before placing your order.

We do not trick our customers and always search for a positive issue. We always invite our patina customers that are not sure about the size to first try-on the crust version to make sure about the patina. All feets are different and a size guide can not replace a try-on.

Best regards,
The 7L Team

Rated 2 out of 5 stars

Sizing guide is wrong.

Sizing guide is wrong.
Beware, the sizing guide on the website is very misleading. I measured my feet according to the guide several times and ordered the recommended size. The boots I received are too small for me, I'd say a size too small. Please check and update the guide.
And the worst thing is that I cannot even return them because I used a forwarding service to escape paying double VAT. I'd suggest for the store to subtract the VAT amount from the price when your customers are outside of EU.

December 17, 2023
Unprompted review
Septieme Largeur logo

Reply from Septieme Largeur

Dear Sir,

Thank you for your message.
We’re sorry to read that the shoes did not fit you. Our size guide is here to help you and can be trusted, but not nothing can replace a try-on as all foot are different.
Regarding VAT, all orders shipped outside Schengen territory are without VAT. As you’ve used a german address, German VAT has been applied to your order according to EU laws.
Our team remains available to organise a return according to your wish.

Best regards,
The 7L Team

Rated 3 out of 5 stars

commande du 24/11/2023

J'ai passé commande le 24/11/2023 à 01:18, c'est-à-dire dès l'apparition de l'offre Black friday, Order: FGAVAUOGB, étant donné du fait que c'est ma première patine, je voulais avoir des conseils de la part de l'équipe septième largeur, je voulais choisir une autre patine pour la chaussure que j'ai commandé et même profiter de cette exceptionnelle offre afin de commander deux paires de chaussures au lieu d'une seule, j'ai envoyé plusieurs mails et messages en jours ouvrables sur Messenger malheureusement j'ai eu des réponses par leurs logiciel, j'ai eu une réponse le 27/11/2023 m'indiquant que le patineur va me contacter sous peu de temps afin de choisir une autre patine avec moi et me conseiller sur la patine de la deuxième chaussure, malheureusement jusqu'à ce jour je n'ai été contacté et l'offre a expirée avant que l'équipe de septième largeur ne puisse me conseiller, donc je n'ai pas commandé ma seconde paire de chaussure.

I placed an order on 11/24/2023 at 01:18, that is to say as soon as the Black Friday offer appeared, Order: FGAVAUOGB, given the fact that this is my first patina, I wanted to get advice septième largeur team, I wanted to choose another patina for the shoe I ordered and even take advantage of this exceptional offer to order two pairs of shoes instead of just one, I sent several emails and messages on on working days on Messenger unfortunately I received responses through their software, I received a response on 11/27/2023 telling me that the patiner will contact me shortly in order to choose an other patina with me and advise me on the patina of the second shoe, unfortunately until this day I have not been contacted and the offer expired before the septième largeur team could advise me, so I do not I haven't ordered my second pair of shoes.

November 24, 2023
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Reply from Septieme Largeur

Cher Monsieur,

Merci pour votre avis.

Vous avez passé commande le vendredi 24 novembre, et nos équipes sont revenus vers vous dès le lundi 27 novembre. Comme vous le précisé, nos équipes ne travaillent que les jours ouvrés, ce qui exclut le samedi et le dimanche.

Il vous a été précisé que lors de la réalisation de votre patine, notre maître patineur allait alors prendre contact avec vous, afin de pouvoir au mieux vous conseiller sur la patine souhaitée. Un délai de 4 à 6 semaines étant nécessaires à la réalisation de la patine, il est dès lors naturel que vous n’ayez pas eu de retour de ce dernier dans la même journée.

Bien cordialement,
L'Équipe 7L

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