Servage GmbH Reviews 207

Ive been with Servage for 14 years.
Last couple of years just been getting worse and worse.
Support is bad, websites are slow - hanging - offline - etc.
Extremely frustrating and now looking to other provider.
Shocking how badly downhill servage has gone.
This was once a great host provider.

Stay away! I have been client with them for 12 years and will be leaving now. Fed up with not being able to send/receive emails for 3-4 weeks and in general many periods of downtime. I paid for a service and their support desk just don't care, at best you get arrogant replies back. It is having some resemplance of a scam by stealing your money for nothing in return. There are much better companies out there so look for yourself

Same bad experience as everybody, used to be fine but TERRIBLE since early 2019... no emails, sites down for 2-3 weeks...i guess on average it doesn't work at least ONE FULL WEEK per month… AVOID at all cost.

Very, very bad. I have been a customer for years without any issues. Service was perfect but the past weeks have been hell. I have lost some customers and i will hold servage responsible. I want my money bad and a claim.
I cant keep coming up with the same constant excuse that the server is down every time i get a phone call from a client. This is very frustrating and damaging.

Been with servage for many years, they where good but now they are very very very bad. Once again I cannot reach my E-mails.
Why can't I give zero stars ? 1 star is 1 star to many for this company.
I am moving to another provider.

They are truly awful. So many outages that you can’t rely upon them at all.

Been with them for 15 years: Servage was a very good hosting company, with an excellent tech support.

Now they are very, very, very, very bad!

I've lost all email accounts, all databases, all files. A nightmare.

Shame on you!

Since 2 years, it is a ** disgusting ** provider of .... problems; constant cuts: impossible to reach his site for 3 days!Promise that Servage.net has a new system and that everything will be better: lies; RUN AWAY THIS COMPANY !!!

They were very good 13 years ago up until about 2 years ago when I started seeing more and more outages.

To the point of "today" October 15th, 2019 - I finally capitulate to find another host. The last year specifically was a nightmare..

Nothing works properly anymore since the migration, which in itself was a disaster, to say the least.

I feel sorry now that I waited that long. Quit nearly 6 months ago yet still gave them one more chance - oh, what am I saying: more than a few chances - until today. Again, just the generic reply to the ticket. Of course also no time frame, not even estimation when anything will work again.

I lost a lot of time and money because of their disaster - I will not renew my account now anymore. Plus, how on earth could they justify the price hike? They should be reimbursing their customers.
After 13+ years with Servage - what a shame witnessing a good company turn so very sour.

Was with them since around 2000 but ditched them after the debacle this year when everyone lost access to thier accounts. Took months to sort it out. Once I got my log in back I moved everything to another host. Avoid this company if you want a stable service.

If you're a fan of downtime, then Servage is for you! They offer the best downtime your money can buy. 36-48 hours of your websites and emails being down, at least a hand full of times a year is just spectacular; there's no better way to lose business than with Servage!

But wait, there's more!!!
If you hate great customer support, hate getting responses right away and hate your issues being solved by competent people, then take advantage of Servage's amazing customer support service! Whenever you submit a ticket, you don't have to worry about being bothered with a response, although every once in a while they'll get back to you a few months down the line, but I can look past that for such a great price.

Very Bad service.. long down time without reply, days.. weeks to fix issue..

Had some homemade movies stored on there, they said it was copyrighted and deleted them but it was me that made them!!! Don't ever trust your data on there servers

Absolutely abysmal. I've had several accounts with Servage since around 2004 (for various companies I've worked with), and their service has just got worse and worse over the years, to the point where I am now moving everything to other servers.

Their web servers are slow, mail servers unreliable (and very regularly blacklisted for spam), and their support is absolute garbage - which is a shame because they used to be pretty good.

They've also recently migrated all of their customers onto a new platform that wasn't even close to being ready to roll out, and messed up the migration on at least 2 of my accounts.

I'm only posting this review because they've just asked me for feedback on a support ticket that was posted in December 2018. It's now August 2019 and the ticket still has no reply. Otherwise I'd have just forgotten about them - but you want feedback? Here it is.

It's cheap, but still overpriced. Wouldn't touch them with a very, very long bargepole anymore. Better off just getting a VPS off Digital Ocean and building your own server.

Avoid!! Been with them for over 10 years... Used to be OK, now they are absolute crap.

Websites and emails down for weeks on end.

Can't even download my emails to an email client so I can back them up and move!!!

Support is generic, they rarely read the issue.

No cPanel, they have their own system that is sh$t...

Wish I could find some help in moving my 15 WP websites

For the last month my email accounts hosted at servage has not worked. Support is a waste of time, and the problems are not fixed.

one star is one too much zero stars should be the right review.

I could not disrecommend servage.net more strongly.

Email service down for weeks at a time, support is absolutely TERRIBLE, they often don't even read your ticket, just the title and provide you with some standardized response that doesn't even address the issue.

STAY AWAY.

I work with this hosting company 5 years.
Not good, not bad.
From begin 2019 Servage work very unstable.
In february Servage move data to new data center and change control panel.
Web sites stop work. I lose control of my account.
Support like robots with very old firmware.
Price expensive.

Finally:
I really do not recommend using this service. Fantastically inconvenient control panel, uniquely stupid support.

We were recently "migrated" to a new platform and it'll all be amazing and lovely. Amazing I thought, yes they were cheap but the back end admin panel was cira 1998 and sites were slow to load, an upgrade, joyous a proper cPanel...

Oh.. no its a servage custom back end that’s somehow more frustrating to use, at least we're 2005 era now.

Oh but then my site started to slow to a crawl, then timeout, I contact them and it’s just "new datacentre issues" which lasted OVER A MONTH! IN the meantime, I've shopped around and am migrating to Kystal...

Don't use servage. They get hacked, the service is shocking, the downtime frequent.