Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
Company replied
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
Company replied
Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stress Free Servicing and MOT
It was so convenient to have the car picked up and returned by the garage.
Prompt pick up and the work carried out on the car was fully explained to me and the reason why it was needed.
July 17, 2026
Reply from Servicing Stop
Hi Virginia,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found our collection and delivery service so convenient and that the whole process was stress-free. It's great to know the garage explained the work clearly and kept you informed about why it was needed.
We really appreciate you taking the time to share your experience, and we look forward to helping you again with your servicing and MOT needs in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Thank you very much for your positive feedback Eamonn!
It really makes our day hearing our customers express their happiness with the services that we do provide and we hope to see you booking with us again in the future :o)
Very clear and helpful
July 17, 2026
Reply from Servicing Stop
Thank you for your kind feedback Andre!
We’re delighted to hear that you found our service to be clear and helpful.
We truly appreciate your support and we look forward to hopefully seeing you booking with us again in the future :o)
Reply from Servicing Stop
Peter, thank you for taking the time to share your feedback with us.
We're delighted to learn that you are happy with the service that you have received and we hope that you will be back to service your vehicle with us again next year :o)
Dean was very kind and friendly.
July 17, 2026
Reply from Servicing Stop
It really makes our day hearing our customers express their satisfaction with the service they have received from our team, so thank you for taking the time to leave us a review Laura and please do let us know if we can do anything else for you :o)
Reply from Servicing Stop
Hearing from our customers is important, as it helps us understand how they feel we are doing so we appreciate you taking the time to leave us a review Miss Newton and we will carefully consider the points you’ve raised.
Very professional service
July 17, 2026
Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us.
We’re delighted to know that you are pleased with the service you have received and we hope to see you again next year for your vehicle's next service appointment!
Reply from Servicing Stop
Thank you very much for your positive feedback Ruth!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed! :o)
Excellent customer service
Excellent customer service, kept me informed all the way, think it was Steve who I dealt with
July 17, 2026
Reply from Servicing Stop
We’re pleased to hear that everything was communicated clearly and that you always knew what was happening. Keeping our customers informed throughout the process is very important to us, so we really appreciate you taking the time to share your experience with us Lewis.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review Mr Jack and please do come back and see us again if you need any further repairs or maintenance completed!
Service was straight forward but expensive
Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
July 17, 2026
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review Jack. We will be sure to look into the points that you have raised.
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review David and please do let us know if we can do anything else for you :o)
Would recommend
Car was collected on time. Service and MOT completed quickly. Customer Service staff were friendly and efficient.
July 17, 2026
Reply from Servicing Stop
Eldridge, thank you for your fantastic review!
We strive to meet expectations like yours, so it’s wonderful to know we’ve hit the mark.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Ashley has been a great help- can’t…
Ashley has been a great help- can’t fault him. Great communication throughout and answered all my questions I had with no problems!
July 17, 2026
Reply from Servicing Stop
Natasha, thank you for your wonderful feedback!
We’re delighted to hear that Ashley was such a great help, providing excellent communication throughout the process and answering all of your questions. We will be sure to pass your kind words on to him.
Thank you for your support and we look forward to seeing you booking with us again in the future! :o)
Reply from Servicing Stop
We’re pleased to hear that everything was communicated clearly to you Adrian. Keeping our customers informed throughout the process is very important to us, so we really appreciate you taking the time to share your experience.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Really easy to use very friendly staff…
Really easy to use very friendly staff first class service
July 17, 2026
Reply from Servicing Stop
Thank you very much for your positive feedback Mr Kelly!
We’re delighted to hear that you found our service easy to use and that our team was so friendly. It’s fantastic to know you received a first class service.
We truly appreciate your support and look forward to hopefully seeing you booking with us again next year! :o)
Adam is very helpful to service
Adam is very helpful to service. He is a very kind person
July 17, 2026
Reply from Servicing Stop
Thank you for your kind words, Shikder!
We are truly grateful for your comments about Adam and we will make sure that we share your compliments with him!
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Good service
July 17, 2026
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review and please do let us know if we can do anything else for you :o)
Reply from Servicing Stop
We're sorry to hear that you are unhappy with the cost of your recent service Sharon. We do understand the cost of repairs can be an important factor for our customers so we do constantly review our prices to ensure they are competitive and in the event that any additional work is advised clear pricing is provided and the customer does then always have the choice as to whether they wish to approve or decline the work, based on the prices and explanations provided.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.