Setanta Books Reviews 379

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This book store truly stands out with its unique variety of books that cater to diverse interests and tastes. From rare finds to hidden gems, they offer a treasure trove of literary delights. What's e... See more

Rated 1 out of 5 stars

Lost the book and had no idea they lost it. Had to wait 3 months to find that out. Customer support got defensive and blamed everyone else but themselves. Spoke to someone named Sofia Krysiak. F... See more

Company replied

Rated 5 out of 5 stars

My thanks to Keith and Setanta Books for first, getting Richard Hawley's beautiful "Truelove's Gutter" reissued on LP for those of us who sadly missed the earlier rare pressings and second, for h... See more

Rated 5 out of 5 stars

I ordered a hard to find first edition book from Satanta Books and have been nothing but pleased with the experience. Keith was shipped the book promptly and has consistently been quick to respon... See more

Company details

  1. Book Store

Written by the company

We're rare booksellers based in the UK. We specialise in collectible rare 1st editions, photography books, vintage Penguin paperbacks and children’s fiction. Have a browse, get in touch if you have any questions!


Contact info

4.1

Great

TrustScore 4 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great books!

Ordered a long searched book from Keith following a few queries over “ask the seller a question” Keith was really helpful - book carefully wrapped and posted - thrilled with my new purchase!

July 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great Bookseller!

The book I ordered was as described, if not better, packaged carefully, and shipped promptly. Keith even notified me when he mailed my book. This kind of attention to detail is uncommon and much appreciated.

July 6, 2020
Unprompted review
Rated 5 out of 5 stars

Very good and serious service

I ordered a book for pre-order and Keith emailed me for order tracking.
The book arrived very carefully packaged and on time. Very good order tracking and very quick responses.
Thank you for the seriousness, it's a real pleasure.

July 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very speedy service, the book was as described and arrived beautifully packaged. I also received an email from the seller to inform me that the book had been posted, which you don't often get with abebooks purchases.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and experience.

I ordered a hard to find first edition book from Satanta Books and have been nothing but pleased with the experience.

Keith was shipped the book promptly and has consistently been quick to respond and provide updates. Due to the COVID-19 outbreak the shipping took longer than normal, which is to be expected when transatlantic flight near stop, but Keith remained responsive and friendly throughout.

The book arrived well packaged and protected, in perfect condition, as described. I have absolutely no complaints. :)

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Superb service.

I ordered a book from Setanta Books that was not in stock at the publisher, Amazon UK and Waterstones. The author (who is also a photographer) had been interviewed that day on Woman’s Hour. Setanta Books had the book in stock, I ordered it and and it was despatched promptly to me by post, arriving the very next day. Efficient and superb service.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Service in Seattle

I live in Seattle, Wa, U.S. and ordered a book from Setanta that I couldn't find anywhere else. I received personal service, exchanging emails with Keith. Due to Covid 19, mail service was a bit slow, but I was kept apprised of what was happening. I will gladly buy from them again!!

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great book, great service!

We love our copy of The Road Not Taken (Arnaud Montagard), thank you Keith for sending us our copy in the midst of the COVID crisis!

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Keith has been an absolute pleasure to deal with. Book supplied was as described, securely shipped and arrived in New Zealand without a scratch, in a good time frame. Communication from the store was fantastic, and will certainly be purchasing again in the future. Thanks very much.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful

thank you very much for the book. it arrived today safely and thank you very much for that proper packaging. I have seen books arrive that were so lousy wrapped that they were damaged by arrival.
yours looked like a new born baby. wonderful.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Good customer service. E-mail confirmation of sale and shipping. Well packaged book, sent internationally without damage. Item was exactly as described.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

What an excellent seller!

What an excellent seller!
Very fast delivery, book in top condition, packaging could not have been better!
And excellent, very prompt communications.
No hesitation in purchasing from this seller in the future.
So pleased.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

The package was shipped very fast and packed in perfect conditions to protect the books. I was emailed to keep me informed of every steps of the process and eve received a very nice present with my order. A perfect experience, thanks a lot !!

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

My record was shipped very quickly

My record was shipped very quickly, the global pandemic caused the parcel to make it's way to the USA a little slower than expected so when I checked in the response time to my questions was incredibly fast and friendly to boot. The record showed up and I'm as pleased as punch. Thanks so much!

June 12, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look