Seven Seas Worldwide Reviews 

Fantastic service, from start to finish. Was continually notified of each step. Staff on the phones were incredibly polite.

They provided me with everything I needed.

Good service, nothing broken. Can't ask for more.

From the start of my shipment the professional help that I got from you was excellent. And the drivers were always on time. Keep up the good work.

The service from start to finish was transparent and easy to work with. The customer support was excellent and easy to access either by a call or email. Would use them again definitely

Great company! Was also recommended by a friend who moved to australia. I have done lots of changes to my shipping and they still helped me get through it quick

Fabulous! Easy pick-up of my belongings, regular updates & communication throughout, the tracking link worked well so I knew where my items were at all times, and drop-off at the delivery destination was seamless. Both staff members at either end were super friendly and I felt that my items were in safe hands. Would highly recommend Seven Seas Worldwide for any international shipments!

The staff has done a great job in communicating all necessary information to me and ensure that everything is well under control. The staff also took extra steps to ensure that the shipping and delivery arrangements are well sorted!

Overall a good experience except the online form is a bit tricky to fill out but the customer service was able to solve the problem effectively.

Great communication and fast response to any queries. Guidance and explanations all very clear, the driver who delivered the pack and then came to collect our items was very knowledgeable and helpful. Great tips and products provided to help with packing.

Helpful, experienced

Brilliant. I've used Seven Seas three times now for international moves and they've been brilliant every time. Highly recommend.

Smooth and very well documented process from the planning to the pickup phase. Seven seas helped me understand my situation very easily and helped to plan my relocation from Australia to Malaysia with ease. Despite them not having a full network to East Malaysia, they have gone above and beyond to help us organize everything.

I highly recommend using Seven Seas Worldwide: the Seven Seas service made the incredibly exhausting experience of moving overseas so much easier. From the delivery and pick up of our boxes, to the tracking online and the availability of staff to help us with any questions, and the final delivery of our packages, the entire experience ran so smoothly. We were so grateful to"door to door" nature of shipping. I cannot recommend Seven Seas enough for international shipping when moving overseas.

At any point I had and questions or concerns I was able to speak to someone who really understood the process and they were extremely helpful. The tracking of the boxes was great and there was good clarity at all stages of what I needed to do! Very impressed!

We had an excellent experience with Seven Seas Worldwide when shipping our belongings from London to Malaysia.

We opted for the medium MoveCube, which was perfectly suited to our needs and made the packing process very straightforward. The collection driver was outstanding,professional, friendly, and extremely helpful in assisting us with arranging our items efficiently.

What really stood out was the level of customer support. The team was proactive, taking the time to call us, walk through every detail, and ensure we fully understood each step of the process. Their clear communication and attention to detail gave us complete confidence throughout.

Overall, a highly professional, reliable, and well-organised service. We would not hesitate to recommend Seven Seas Worldwide to anyone planning an international move.

Seven Seas is a very organized and well versed company. The consultant that assisted me with registering was polite and friendly. They responded quickly with clear answers and instructions to questions. The movers that picked up the boxes were friendly and very well prepared. they handled the boxes with care. Over all it was a very quick and easy process from contacting them to having the boxes collected and shipped.

Delivery Service was prompt and hassle free.
Would definitely recommend Seven Seas Worldwide for your move.

Be very careful as basic insurance does not cover damage (pointless) and the premium is very expensive per item…having used the company twice in a year with no damage on the way out I just went with no insurance as this time was ordering a large cube and already very expensive as you can imagine having done this twice in one year. A lot of damage to items unfortunately and there is no standard duty of care.

We were told how we had to to pack the container, completely opposite to how we had prepared it at home, told it was in our contract that it had to be done that way, barely stepped foot on the truck everything was taken from us to the point where it didn’t look like things were going to fit, the member of staff thought he was the goat of move cube packing “I’ll make it fit, I’ll make it fit” was even trying to get us to get tools to take bed head apart even thought there was no need and we didn’t have any tools. Wouldn’t have had to “make it fit” had things just been placed in the order we had originally planned. It seemed it was whatever was quickest and he thought he knew best, it was done fast which suited me as who wants that dragged out. Then he was going to his mates house for a cup of coffee. He was quite abrupt and rude to my family member who had only come to help us out. If we want to go down that road then I have my husband, my son and my uncle as witness.

Anyway - damage to 4 items, smashed TV which had been well bubble wrapped, dented and dirty bed frame as he also unwrapped it from the sheet I had put it in even though I told him it was beige and needed to be wrapped, dirty fingerprints all over it as well. Dented mirrors that were well bubble wrapped and packed in a box and had survived the journey out, go figure. And a smashed picture frame which is ok as cheap to replace.

After a few back and forths sadly they have you over a barrel and if you don’t take premium insurance - damage is not covered at all.

Lesson learned.

I also had really poor service on the way out as when the cube had reached new country I asked to make a new payment to turn it around from there and send it back as we knew we weren’t staying - however - they released it to my final destination which then cost me a lot of money that could have been saved had they listened or put note on my file.

Customer service is really bad when you’ve got a problem. They find ways to get out of things.

I have dealt with some very nice staff when organising shipping and I won’t take that away from them but overall - not good - be aware.

As you can see below they will always reply with their skewed version of events and when you are dealing with so many different agents, it’s unclear who has said what to you and they just backtrack. They just automatically deny deny.

Also you are not interviewing the driver - that is a lot of rubbish. The driver has already apparently been spoken with and the case has been deemed as no further action, this was well before now, you are saying what you think makes you look good and what helps the customer. Unless you specifically worked on my complaint you would not actually have a clue what has been going on.

As I said - lesson learned.

Customer service and delivery person are very friendly. Would recommend.