Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more
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Easy to arrange shipment of good from my home, pick up was from my home address and the driver arrived on the day he was supposed to. Had a slight problem with payment due to mine being covered by a t... See more
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Easy to organise drop off of the boxes, as well as cancelling the extra that I didn't end up needing. Both drivers (box drop off and collection were friendly) - not received my boxes yet. So far, ever... See more
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Poor customer service. It wasn’t clear on their website that they only did personal effects and not shipping for commercial purposes, as everything had said removals AND shipping. Despite pr... See more
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Company details
Written by the company
Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
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4.4
Excellent
10K reviews
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Reply from Seven Seas Worldwide
Thank you Aysha for choosing our Boxes and Baggage service by sea to move your shipment of boxes to New Zealand from Malaysia, we are so glad we could help you with moving your possessions and will have them returned to you as soon as possible.
Regards, Seven Seas Worldwide
Arranged and coordinated well
Arranged and coordinated well. Goods arrived as expected. Price quoted was paid but when arrived in South Africa we had to pay another 30% which was never mentioned.
March 25, 2026
Reply from Seven Seas Worldwide
Thank you Wayne for again using our Boxes and Baggage service by sea, this time from Thailand to South Africa, we are really pleased that we could help you again.
We will be reviewing the recording of your call with our Advisor when you placed your order, they should have informed you of the destination charge. It can also be found on the quote we sent you when you placed your order.
UPDATE, after reviewing the call recordings we have found that our Advisor did explain to you all the charges during the call with you. We would be happy to send you the recording.
Update, based on the recording of the calls, your advisor did ex
Regards, Seven Seas Worldwide
5 Star Professionalism
I was extremely happy with Seven Seas Worldwide service.
Customer Service the best I have ever experienced.
Thank You Seven Seas.
March 25, 2026
Reply from Seven Seas Worldwide
Thank you Ian for choosing our MoveCube service for your international move to South Africa from the United Kingdom, we are really happy that you have liked our service and support during the relocation process.
Regards, Seven Seas Worldwide
The DEPOSIT $99, gets charged in addition to and is not put towards the balance. You end up paying $200 more!
Total SCAM! Do not risk personal effects with this company. They Steal your deposit, recording it as an invoice instead of payment, and tack on later “fees” to exhaust your deposit. They lied a pain in installments, not as a value ad for customer service, but so that they can take a little more at each juncture of the process. My shipment was for just two suitcases 2 small boxes was $1050, the final price with the hidden charges will be so far $2577, i’ve been waiting since September last year and I’m now paying for storage in two places. They promised your daughter to door, but it will make you go to so far away port to clear the goods which takes time and which point they claim storage fees have being accumulating, but they don’t tell you how much and then they slap you with a over $35 a day, a $1200 bill holding the goods ransom for storage fees, you never requested or authorized. Beware of the upsell before your goods leave their origin, they did the scam so that they can try and muddy the waters later when they steal your deposit. That’s why they asked for $99 deposit and then later payment for the remainder hoping that you’ll forget and with the upsell you’ll be confused and just pay the amount. I’m truly they haven’t even replied the deposit and they’ve actually applied it as additional charge. From which they will later to justify applying hidden charges. They will triple charge you for the said upsell amount to account for the deposit they steal. Beware of hidden charges. Also want to let you to be inhumane disrespect, and treatment of customers that this company perpetuates often directly blaming the customer for what’s clearly their fault. I have still yet received to receive the goods and they are demanding more money. I could’ve flown to Australia and back to retrieve the because of myself, and it would’ve been faster and cheaper. “Service is not as described” which falls under visa chargeback rules on your VISA card protection, call your credit card company and request company guaranteed no hidden charges and failed to live up to that promise even there own supplier admitted that the storage fees were not $35 a day! They refuse to deliver them charge storage. I have been here ready to receive the delivery since September it is now March. They send to the wrong place.
March 23, 2026
Unprompted review
Reply from Seven Seas Worldwide
Hello J Pringle, you have not identified your shipment so we can only answer generically about our service.
1. If you used our online quote you would have been informed of destination charges and the amount to be paid at the destination when your shipment arrived. If you called us this would have been explained to you.
2. The deposit we ask is a prepayment on the shipment and for services that we provide to move your shipment to collection, including delivery of boxes, bubble wrap and tape. This is non refundable once the shipment is collected.
3. Upon arrival of your shipment, you have a period of 2-weeks after the shipment arrives to arrange payment of the destination charges and a date for delivery before storage is charged on the shipment.
4. Nothing will be delivered until all charges are paid.
5. All of this is clearly explained on our online quote, by our Advisors should you have spoken to them and a PDF of the quote would have been emailed to you when you placed your order and paid the deposit.
We are sorry for your unhappiness with our service.
Regards, Seven Seas Worldwide
Reply from Seven Seas Worldwide
Thank you Si Wai Lau for using our Boxes and Baggage service by sea to move your boxes to Hong Kong from Australia, we are really thrilled that you have liked our service.
Regards, Seven Seas Worldwide
Missing artwork, kitchenwares and damaged bike
The trucks that picked up our 3-pod shipment in the US arrived several hours late, with an attitude of indifference, outside the scheduled window. We did not receive our most valuable piece of artwork that we shipped, and one of my husband's bikes was damaged during inspection because the entire shipping box was carelessly ripped open from the bottom. Some of our kitchenware boxes went missing. The actual delivery men in Australia were stellar.
October 22, 2025
Unprompted review
Reply from Seven Seas Worldwide
Please accept our sincere apologises for the disappointments you have experience with your shipment of multiple MoveCubes. We will conduct an investigation into what happened in the USA.
We have not received any notification from you relating to the issues of the arrival of your shipment so we are a little unclear about the missing artwork and bicycle. We will try to contact you directly to better understand what has happened.
UPDATE, March 24, we have now reviewed the footage of the inspection by AQIS of your three MoveCubes.
Very little was disturbed:
553/454, only one box removed for inspection and then returned to where it had been removed.
553/455, only two boxes were removed for inspection and similarly returned to the same location within the MoveCube.
553/155, upon opening, one box had been crushed from the weight of the other boxes packed on top of it. The bike box was opened from the back for visual inspection but remained within the MoveCube and nothing was removed. A cloth bag and three boxes were removed for inspection and then returned neatly.
The MoveCubes were then resealed, transported to our closest depot to you and delivered to you to be emptied.
Regards, Seven Seas Worldwide
Great service and no breakage!
The online process for scheduling delivery at both ends was quite straightforward for this shipment from US to Australia. I honestly was shocked there was virtually no breakage of fine china and glasswear as well as some personal items. I found communications a bit vague while it was in depot prior to shiping (i.e. 6-8 weeks before it was shipped and I didn't get any updates. But after that I could see where it was and the process was straight forward.
March 22, 2026
Reply from Seven Seas Worldwide
Thank you Elizabeth for using our Boxes and Baggage service to move your boxes to Australia from the USA, we are really glad we could help and that you are happy with our service.
Regards, Seven Seas Worldwide
There was friendly and efficient…
There was friendly and efficient assistance at every stage.
March 20, 2026
Reply from Seven Seas Worldwide
Thank you Ronwyn for choosing our MoveCube service for your international move to the USA from South Africa, we are really happy that you have liked our service so far and will work hard to have your shipment delivered to you as soon as possible at your new address.
Regards, Seven Seas Worldwide
Overall really seamless from door to…
Overall really seamless from door to door! We ordered a pod even without speaking to anyone! Information around pod drop off and pick up was clear and the whole process was clearly detailed online in our account. My only suggestion would be to give customers a clear 24hr gab on when the pod will be delivered - not within 24hrs. As it gets hard having to organise people to help around other people’s calendars.
March 22, 2026
Reply from Seven Seas Worldwide
Thank you Anna for choosing our MoveCube service for your international move to Australia from the USA, we really appreciate you comment and will look to making this adjustment.
Regards, Seven Seas Worldwide
Communication is great
Communication is great. Everything that was scheduled thus far happened exactly as planned.
March 20, 2026
Reply from Seven Seas Worldwide
Thank you Janneke for choosing our MoveCube service for your international move to Canada, we are really thrilled that you have liked our service so far. Your shipment is loaded and will leave shortly, we will deliver it back to you as soon as possible.
Regards, Seven Seas Worldwide
Thailand to Australia…
The delivery from Thailand to Australia was super convenient and fuss free, you get information and notification along the whole process. They provide boxes even materials for to wrap tape and write.
The hotline is very accessible as well if you need to change dates for delivery or drop off.
The only issue we had was they don’t deliver to your door step we stay in an apartment.
Another would be it’s took quite a while so either you ship less important stuff or ship it to your destination earlier when moving.
March 20, 2026
Reply from Seven Seas Worldwide
Thank you Regina for using our Boxes and Baggage service by sea to move your shipment of boxes overseas to Australia, we are really happy that you have liked our service and support.
Regards, Seven Seas Worldwide
Seven Seas saved my life.I used it…Trusted great company
Seven Seas saved my life.I used it twice in this year.The driver were so friendly and helpful.The office people I called for helped were very helpful and made my questions easy to understand.
The second time for my cube to be pick up I stressed alot because had a operation and was not able to pick up heavy boxes.When he stopped he was friendly as always.He helped loading the boxes with a smile and packed everything to the centimetre...I don't now how he could fit in everything..but he is good.Thank you Seven Seas.Everytime someone is asking on Facebook who can helped with moving abroad I give your name with a big smile.
March 19, 2026
Reply from Seven Seas Worldwide
Thank you Christina for choosing our MoveCube service for your international move to South Africa from Australia, we are really thrilled that you are happy and we will pass on your appreciation to our colleague who assisted you.
Regards, Seven Seas Worldwide
Delivered my surfboard broken
Delivered my surfboard broken, never picked up a phone call or replied to an email to activate the insurance I paid for.
March 15, 2026
Reply from Seven Seas Worldwide
Dear Catarina, we are very sorry to hear of the damage to your board.
We have answered your call and responded to you on how to make an insurance claim but you have taken Basic insurance which does not cover damage.
Regards, Seven Seas Worldwide
Small move cube, great experience
Used the small move cube.
Really happy with that process. The staff in the depot were really helpful
Losing a point because the tracking tool doesn't track the journey at all, just departure and arrival
March 17, 2026
Reply from Seven Seas Worldwide
Thanks for the update, Si, but you should be able to track your shipment as it progresses around the world from New Zealand. We are checking to see what is the issue and will call you to see how we can let you see its progress.
Thank you too for using our MoveCube service for your international move to Ireland.
Regards, Seven Seas Worldwide
It's convenient to track the shipment…
It's convenient to track the shipment on the website. Hotline staffs are helpful when arranging shipments and giving advice. Drivers are nice and arrived on time.
March 15, 2026
Reply from Seven Seas Worldwide
Thank you Candie for using our Mini Move service to move your boxes and suitcase across Australia, we are really happy that you have liked our service.
Regards, Seven Seas Worldwide
Disappointed service
Was told my boxes would be packed in the next shipment 2 months ago. Never heard anything until I emailed myself - where I was told the next day they would be packed into a shipment. While I understand that mistakes happen, but the customer rep told me I hadn’t been forgotten about which is a complete lie. Disappointing
March 17, 2026
Reply from Seven Seas Worldwide
Thank you Nicolas for your posting, we are sorry for your disappointment but we will still deliver your shipment within our quoted transit time to your address in Singapore.
Regards, Seven Seas Worldwide
I had lots of questions and every time…
I had lots of questions and every time I called the person who answered was knowledgable polite and helpful. The driver who dropped off my boxes and the driver who picked up my boxes were both friendly and made me feel that my boxes would be cared for. I’m glad I chose this company they were very reasonably priced as well.
March 3, 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Sandra for using our Boxes and Baggage service by sea to move your boxes of personal effects to Australia from the United Kingdom, we are really happy that you have liked our service so far and will work to deliver your shipment to you as soon as possible.
Regards, Seven Seas Worldwide
Excellent service
Excellent service. Friendly staff. Package was tracked perfectly with regular updates. Drivers were friendly and helpful on both ends. Truly exceeded my expectations!
March 17, 2026
Reply from Seven Seas Worldwide
Thank you Adrian for using our MoveCube service for your international move to South Africa from China, we are really very happy that you have liked our service and support online and in both countries.
Regards, Seven Seas Worldwide
Good service
March 4, 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Robert for choosing our Boxes and Baggage service by sea to move your shipment of suitcases to China from Australia, we are really happy that you have liked our service and will have your shipment delivered to you as soon as possible.
Regards, Seven Seas Worldwide
Great experience
We had a really great experience with Seven Seas Worldwide shipping from Europe to Australia. The whole process was really easy and they were very much on top of communication, making everything clear and straightforward. Our boxes arrived at the indicated time with no issue. I would definitely use them again and recommend them to others.
March 14, 2026
Reply from Seven Seas Worldwide
Thank you Billie, we are really glad we could assist you with your move and thrilled that you have liked our service and support.
Regards, Seven Seas Worldwide
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