The description on their website was incorrect in that it didn't mention a sateen finish to the sheet. I purchased the same item a few years previously which was perfect, however the product had chang... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them
Contact info
Unit 1a, First Floor Sagar House, 7 Sagar Street, M8 8EU, Manchester, United Kingdom
- help@seventhstitch.co.uk
- www.seventhstitch.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rubbish Quality
Ordered a 'Hotel Quality' Egyptian Cotton king fitted sheet. Within 3 months with regular domestic use the sheet had gone completely bobbly and has to be thrown away. Absolute rubbish quality.
I placed an order for 2 hotel quality…
I placed an order for 2 hotel quality duvets at the beginning of June. I immediately realised that “Shop” the company they use for payments, were delivering the packages to a shop in the city centre. I tried to contact Seventhstich straight away using the phone number on their website - which no longer exists - and then started emailing them to inform them that the address was incorrect. No response! Evri messaged me to say the parcel had been delivered to the city centre address, so I had to go there to collect them.
When I checked them, only one was the hotel quality I had ordered; again I emailed Seventhstich who responded with an apology and told me that I would receive a 30% discount which would be refunded to my account within 3 working days. Ten days later, I have not been reimbursed. I am now awaiting a response from them as to why they haven’t refunded me as promised.
I would never recommend this company to anyone!
Do not use this company goods delivered…
Do not use this company goods delivered left outside parcel taken, emailed and had one response now even evri cant get a reponse....AVOID AVOID AVOID oh and the phone number doesn't work either!!!!
I accidentally ordered a single…
I accidentally ordered a single mattress protector rather than a super king.
I have been trying to reach the company for the last couple of weeks but I can’t get through to anyone!
I would like to change it for the right size.
Cheap Nasty Polyester Cr*p instead of 100% Egyptian Cotton
Their ad promises 100% Egyptian Cotton and Hotel Quality bedding. In reality however they sent me bedding made entirely of cheap nasty polyester that even budget hotels wouldn't be seen dead with.
WHY ARE YOU BLATANTLY LYING TO YOUR CUSTOMERS?
First the wrong size topper was sent…
First the wrong size topper was sent but got in touch and they sent the right one.
First night on topper was wonderful, so soft and comfortable, I would definitely recommend them .
Update
2nd night on topper and have never slept so well, wish I bought mine ages ago.
I ordered a fitted sheet and was sent…
I ordered a fitted sheet and was sent the wrong item, when I contacted them to get the right item i was sent some very rude messages they did not want to replace my item eventually they agreed I could send the item back but i had to pay postage, I pointed out it was there mistake and it states in there policy they pay postage if it’s there mistake and they haven’t replied, avoid this company, do not buy from them
Very pleased with my purchase
Very pleased with my purchase. Goid price, Quick delivery and quick email response when I had a query
Ordered a 100% cotton fitted sheet
Ordered a 100% cotton fitted sheet. The item delivered is labelled as cotton but is definitely not cotton. It looks and feels like polyester/nylon. Have contacted company and awaiting a reply
Good quality of goods
Goid quality of goods, well packed. Will use site again and recommend too.😊
Problem solved.
My order did not arrive so I got in contact with the company who were absolutely brilliant and honest. It got lost in transit. There was no issues or messing about they apologised for the inconvenience 6sent a replacement which arrived 2 days later. A great company who I shall buy from again with confidence. Thank you.
Ordered the mattress topper
Ordered the mattress topper, looks nothing like it did on the picture and not as thick as it says it is. Lumpy and not comfortable!!
I love cotton sheets and these are…
I love cotton sheets and these are worth every penny and they are fitted double sheets as for cast even better well worth looking at buying services very fast just 2 days and they were in my hands
You won't receive anything!
Paid for an item, waited weeks and it never arrived, tried to contact them by the phone number on the website - disconnected, tried to email - bounced back. Had to use charge back with the bank. Absolute con. Don't waste your time or money, because you won't receive anything.
Took the money
Took the money, sent verification also ref number. Waited two weeks for delivery. Tried contacting Seventhstitch on 07360274673 plus website emails. NO answers.emails returned not accepted.
Sent letter by recorded delivery, no answers.
Don’t waste your time.
Had to use chargeback to recover money sent for goods never received.
They sent the wrong item…
I ordered 2 bedding items in 100% cotton. There was no paper work enclosed but one item sent was 100% polyester! Unfortunately I was in the middle of moving house and I did not have access to my computer and reporting the error was delayed. I reported these facts requesting the correct item but so far have had no response. Very disappointed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








