Staffordshire Garden Furniture Reviews 122

Absolute hero, Andre and his team worked tirelessly to get our build complete.
From first time we met for a measure to the job being completed. I cannot rate this company high enough. 5* doesn't really do it justice!!

I bought a 6 seater table and chairs through Etsy the quality of the item is fantastic. It was dropped off and positioned in the garden the day it was meant to be. Will be looking at purchasing more items from them in the future.

I ordered Garden furniture on 8th March, told it will arrive by 13th March. I have sent emails, tried calling, I only get automated responses claiming they do not monitor their delivery company. I still not been able to speak to or get an honest response, Order cancelled and full refund requested via Amazon. My bank is investigating. I strongly advise no-one to use this company.

Have just received the 2 seater bench. Was later than expected. But we'll worth the wait. Beautiful wood lovely finish on it too. Would highly recommend them. We are so happy with it. Would buy from them again.

Bought a second garden dining table. Excellent quality, good value and very helpful delivery guy who assembled it quickly. Recommended!

We are over the moon with our new chairs and table. The quality and workmanship is outstanding and communication and delivery times very good. We will certainly now be purchasing matching items for our garden. Friendly delivery driver, who placed the item in our garden before we even knew he was there. Excellent!

Absolutely delighted with our gazebo/bar.
The lads worked so hard none stop. Would even sop for a drink. Wouldn't take payment until finished and we was satisfied. No need I was satisfied when I saw the first few parts going together. By far exceeds our expectations.
Thanks
Highly recommend this company.

Excellent product. The table and chairs we ordered are superb quality - very happy with them! Good service.

Gave a date for delivery date came amd went with no delivery,emailed for a date came back with a date in June, ca. Not trust them to deliver so have cancelled and requested a refund, terrible company to deal with wasted my time so beware don't order anything from them you will be disappointed.

This is our second garden bench purchased from SGF, previous one was in 2015 . Ordering online was straightforward and delivery within 7 days. The driver carried it through to the back of our property for us and gave advice about future care .
The build quality is excellent and it has improved since 2015. We've used 2 coats of a Light Oak Preservative Wood Stain and it's really brought out the beauty of the wood. Overall an excellent purchase that, if looked after, should last us beyond 10 years

Have to say, despite quite a few bad reviews on here. I couldn’t be happier. Decided what I wanted on their site. Rang them up, explained the configuration I wanted, double seat 6ft table and bench. Paid and 9 days later it is sitting on my patio looking just fine. And it is good quality for the price. All furniture you are leaving out in the British elements will require extra treatment applied no matter who you buy it from. I would also say don’t pay too much attention to bad reviews that go back to 2022 and before, even early 2023. Anyone who wasn’t in a coma will know there was a major shortage of timber after the dreaded Covid19. On top of major shipping issues from overseas, so any business reliant on timber and especially timber coming from overseas, were faced with a nightmare of delayed arrivals and big hikes in prices. This review probably sounds a bit like I work for this lot, I don’t, I never heard of them before I did a search for locally produced garden furniture. I paid a fortune for IKEA garden furniture about 2 years ago and it’s in a skip already.

Excellent table chairs and 2 benches, delivered on time they kept contact with me, I did pay over the phone as my bank was not happy with a bank transfer apparently scams work that way. Very polite staff can not believe how big solid and well made they are and for the price amazing.

I was very interested in buying a garden table but was not able to as the woman who answered the telephone did not know the weight of the table and seemed quite happy to lose a customer.

Really good quality garden furniture, l was not expecting to be this quality as its on line and never knew what to expect until it arrived. Absolutely chuffed, really heavy weight, great delivery driver, happy, helpful and friendly. I personally am very pleased and would recommend this company to anyone

Needed a replacement for our 20 year old set. This was ready assembled, delivered for only £14. High quality. EXTREMELY pleased 5 *****

Beautiful bench, delivery within 3 days which is amazing, only criticism and prevented it from being a 5 is that there should be a tracking facility so as a customer I'm not sitting in all day. As a side note lovely friendly delivery driver can't ve faulted, an asset to your company

I love my garden table from Staffordshire Garden Furniture. Delivered within a few days and the guy brought it to the patio and put the legs on. Excellent. I have given it two coats of protective paint and it looks great. I have black chairs and black garden umbrella which brings out the best of the wood. You can see the pattern in the wood very well. Thank you.
There is no where to add a photo.

Do not order from this company. You probably won't get your goods, or any customer service when you chase up after they failed to deliver. This is what happened when my wife ordered our table. Very low quality. Not to be trusted. Shame on etsy to continue listing them as a vendor.

The title says it all. Following a whole lot of research, we chose their 5' x 5' table, which looks even better in real life than in the pics. We were amazed by how well made it was and how good Rob, who delivered and built it was - a real ambassador for the company. It's not often that we feel we've received five-star after-sales treatment and quality at a such bargain price. The table is just the start - we'll be back. Thanks

Terrible experience. furniture was ordered 31st May , a delivery slot was lost 24th June, promised delivery July 4th but nothing arrived. When complaint made , offered me a delivery slot 20th July , pardon me? My ire was further inflamed when I see a positive review here on trustpilot where a customer ordered after me and got their furniture 2 weeks later ( three weeks before my delivery date) . Is there a problem delivering to Surrey?? Extremely disappointed, this was a birthday present and if I was lucky enough to have got the goods by the end of July , summer would have been practically over and the birthday treat long forgotten. Managing customer expectation is important and communication was poor and no valid reasons or explainations given for the delays. I would be VERY careful ordering from these people unless you live on their doorstep as Im guessing not prepared to drive any distance unless they have a full load. Only good thing was a quick refund but not quite the point.