Staffordshire Garden Furniture Reviews 122

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered a garden table and 2 weeks later had a text message with a delivery date. On the day nothing arrived and no responses to my calls/ messages. When I eventually spoke to someone 3 days later,... See more

Rated 1 out of 5 stars

Placed an order via Amazon. They missed the first delivery date stating no one answered the door even though I work from home and stayed in all day. Delivery was rearranged for the following weekend a... See more

Rated 5 out of 5 stars

Saw these guys at a market in Stratford Upon Avon and liked the table, 2 double benches and 2 chairs set. I took the gamble and ordered a set for delivery. They arrived on time and were exactly the sa... See more

Rated 5 out of 5 stars

Very pleased with the 4 chairs & small table. I felt a little apprehensive after reading reviews. Ordered the furniture on 18.5.19 from a nice guy named Jim in Eldon Square Newcastle who was most hel... See more

Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Outdoor Furniture Store

Information provided by various external sources

SGF is a family based firm that has over 19 years experience in hand making garden furniture for the public and commercial venues. We pride ourselves in quality products that have been made with forest friendly timber. All are products are hand made...


Contact info

3.2

Average

TrustScore 3 out of 5

122 reviews

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Rated 5 out of 5 stars

Absolute hero's

Absolute hero, Andre and his team worked tirelessly to get our build complete.
From first time we met for a measure to the job being completed. I cannot rate this company high enough. 5* doesn't really do it justice!!

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

6 seater table and chairs

I bought a 6 seater table and chairs through Etsy the quality of the item is fantastic. It was dropped off and positioned in the garden the day it was meant to be. Will be looking at purchasing more items from them in the future.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

- Do NOT use this "company" -

I ordered Garden furniture on 8th March, told it will arrive by 13th March. I have sent emails, tried calling, I only get automated responses claiming they do not monitor their delivery company. I still not been able to speak to or get an honest response, Order cancelled and full refund requested via Amazon. My bank is investigating. I strongly advise no-one to use this company.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

2 seater bench

Have just received the 2 seater bench. Was later than expected. But we'll worth the wait. Beautiful wood lovely finish on it too. Would highly recommend them. We are so happy with it. Would buy from them again.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Five Stars

We are over the moon with our new chairs and table. The quality and workmanship is outstanding and communication and delivery times very good. We will certainly now be purchasing matching items for our garden. Friendly delivery driver, who placed the item in our garden before we even knew he was there. Excellent!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with our…

Absolutely delighted with our gazebo/bar.
The lads worked so hard none stop. Would even sop for a drink. Wouldn't take payment until finished and we was satisfied. No need I was satisfied when I saw the first few parts going together. By far exceeds our expectations.
Thanks
Highly recommend this company.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. The table and chairs we ordered are superb quality - very happy with them! Good service.

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Gave a date for delivery date came amd…

Gave a date for delivery date came amd went with no delivery,emailed for a date came back with a date in June, ca. Not trust them to deliver so have cancelled and requested a refund, terrible company to deal with wasted my time so beware don't order anything from them you will be disappointed.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful piece of garden furniture…

This is our second garden bench purchased from SGF, previous one was in 2015 . Ordering online was straightforward and delivery within 7 days. The driver carried it through to the back of our property for us and gave advice about future care .
The build quality is excellent and it has improved since 2015. We've used 2 coats of a Light Oak Preservative Wood Stain and it's really brought out the beauty of the wood. Overall an excellent purchase that, if looked after, should last us beyond 10 years

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Not as bad as some say

Have to say, despite quite a few bad reviews on here. I couldn’t be happier. Decided what I wanted on their site. Rang them up, explained the configuration I wanted, double seat 6ft table and bench. Paid and 9 days later it is sitting on my patio looking just fine. And it is good quality for the price. All furniture you are leaving out in the British elements will require extra treatment applied no matter who you buy it from. I would also say don’t pay too much attention to bad reviews that go back to 2022 and before, even early 2023. Anyone who wasn’t in a coma will know there was a major shortage of timber after the dreaded Covid19. On top of major shipping issues from overseas, so any business reliant on timber and especially timber coming from overseas, were faced with a nightmare of delayed arrivals and big hikes in prices. This review probably sounds a bit like I work for this lot, I don’t, I never heard of them before I did a search for locally produced garden furniture. I paid a fortune for IKEA garden furniture about 2 years ago and it’s in a skip already.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent table chairs and 2 benches

Excellent table chairs and 2 benches, delivered on time they kept contact with me, I did pay over the phone as my bank was not happy with a bank transfer apparently scams work that way. Very polite staff can not believe how big solid and well made they are and for the price amazing.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Really good quality garden furniture

Really good quality garden furniture, l was not expecting to be this quality as its on line and never knew what to expect until it arrived. Absolutely chuffed, really heavy weight, great delivery driver, happy, helpful and friendly. I personally am very pleased and would recommend this company to anyone

January 24, 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful bench

Beautiful bench, delivery within 3 days which is amazing, only criticism and prevented it from being a 5 is that there should be a tracking facility so as a customer I'm not sitting in all day. As a side note lovely friendly delivery driver can't ve faulted, an asset to your company

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent delivery and table.

I love my garden table from Staffordshire Garden Furniture. Delivered within a few days and the guy brought it to the patio and put the legs on. Excellent. I have given it two coats of protective paint and it looks great. I have black chairs and black garden umbrella which brings out the best of the wood. You can see the pattern in the wood very well. Thank you.
There is no where to add a photo.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. You probably won't get your goods, or any customer service when you chase up after they failed to deliver. This is what happened when my wife ordered our table. Very low quality. Not to be trusted. Shame on etsy to continue listing them as a vendor.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Quality, Value and Service

The title says it all. Following a whole lot of research, we chose their 5' x 5' table, which looks even better in real life than in the pics. We were amazed by how well made it was and how good Rob, who delivered and built it was - a real ambassador for the company. It's not often that we feel we've received five-star after-sales treatment and quality at a such bargain price. The table is just the start - we'll be back. Thanks

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. furniture was ordered 31st May , a delivery slot was lost 24th June, promised delivery July 4th but nothing arrived. When complaint made , offered me a delivery slot 20th July , pardon me? My ire was further inflamed when I see a positive review here on trustpilot where a customer ordered after me and got their furniture 2 weeks later ( three weeks before my delivery date) . Is there a problem delivering to Surrey?? Extremely disappointed, this was a birthday present and if I was lucky enough to have got the goods by the end of July , summer would have been practically over and the birthday treat long forgotten. Managing customer expectation is important and communication was poor and no valid reasons or explainations given for the delays. I would be VERY careful ordering from these people unless you live on their doorstep as Im guessing not prepared to drive any distance unless they have a full load. Only good thing was a quick refund but not quite the point.

July 6, 2023
Unprompted review

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