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Rated 5 out of 5 stars

Just taken my blinds down for their annual clean - installed 2023. They looked quite dirty as we have plenty of flies here. However, after a wash and a return to their hooks they are as good as new. G... See more

Company replied

Rated 5 out of 5 stars

This is a very professional company. I wanted some blinds that were not the usual fit and shape to most blinds. After speaking to the team at ShadePlus they were able to very quickly understand what... See more

Rated 5 out of 5 stars

We were guided through the design and choices options in a friendly and informative online video session. Easy instructions for measuring up then, decisions made, a short wait for the shade blind. The... See more

Rated 5 out of 5 stars

After 5 years of use, between March and October each year, the sails are as good as new. They were easily installed by myself and their biannual handling takes less than 10 minutes. They are machine w... See more

Company replied

Company details

  1. Window Treatment Store
  2. Interior Designer

Written by the company

Custom, hand-made, modern and maintainable sail blinds, fully manufactured in the UK. The worlds leading sail blind brand since 2002.


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

What an easy purchase!

From start to finish an incredibly easy approach even though completely remote. I have never had such clear instructions from start to finish. We hung them ourselves which we didn't think we would do.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent product, excellent customer services

We had been looking at various options to reduce heat and create shade in our London kitchen which has got a sizeable glass 'lean-to' extension. Changing the glass was going to be very expensive and installing blinds would have given the modern kitchen more of a corporate look that we did not want.

We came across Shadeplus on-line. We loved the idea of sails to create a more interesting shading design. From my initial call, through the custom design process to the self installation, the whole process was about as good as you could imagine. The staff are excellent, clear communicators and the process very straight forward.

We have now been through a hot summer making far better use of the kitchen. The sails look great and the whole family loves them. We would highly recommend the company.

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent performance from our InShade sail blinds

Extremely pleased with our shade sail blinds. Definitely makes a difference in hot sunny weather. We’re situated by the South coast and we’re able to use the conservatory again in the summer. Ours were fitted by Marla Blinds and the customer service from both them and InShade for the design consulting was excellent. Definitely recommend them.

July 27, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Sue,

Thanks so much for taking the time to share your feedback.

So pleased you are happy and hope you enjoy them for many years to come.

Don't forget to wash them once or twice a year :)

Thanks from all of the Shadeplus Team

Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish. Can’t recommend them highly enough!
Thank you

July 19, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Helen,

Thanks so much for your review, always great to hear we did a good job.

Don't forget to give them a wee wash once or twice a year.

Thanks from all of the Shadeplus Team

Rated 1 out of 5 stars

I have 5 of these shades in my…

I have 5 of these shades in my conservatory, they look good and do a great job.
Unfortunately when I needed to replace one I could not get a price from them, they seem intent on trying to persuade me to replace the lot.
These guys are stuck with out of date sales tactics, circa 1980's...time share, double glazing etc.

July 13, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Dear Geoff,

We are really sorry to have to read a review like this as we really do not feel it reflects the way we work with clients as and when they need our help.

Having reviewed the call you had with Matt I would like to share what was observed.

When you spoke to Matt he explained that the sails you inherited when you purchased your home were around 10 years old. Matt explained that we no longer make sails is standard sizes and as such could not replace your sail like for like, he also explained that we now use a new & improved fabric and that this would not look the same in effect or color as your existing sails. That said we advised that we would offer you a reduced rate on a single replacement sail but we would recommend that as your sails were quite old and had likely not been maintained properly it would be best if we supplied you with a new set of sails with the option to fully redesign your layout again at a reduced rate on current prices.

We explained that as our process had changed and improved since 2009 we would need you to measure between the existing fittings to ensure that any replacement that we did supply would be a perfect fit, something which you said you did not want to do. Matt fully explained that we could not help you unless we received these dimensions because our current sails are custom made and at that point, you advised you didn't want to continue things and ended the call.

We understand that we may not have been able to help you in the way you wanted but we did give you some simple options so that you could easily buy a replacement from us.

Please if we can be of any help or you would like to discuss this further please let us know.

Thanks

Shadeplus Team

Rated 5 out of 5 stars

We have been very pleased and impressed…

We have been very pleased and impressed with the quality of the product and the professional approach by InShade. Having researched similar products, InShade came out on top and it proved that we made the right choice. We fitted the sails ourselves having extensively measured our conservatory in accordance with InShade's instructions. The sails were produced from these measurements and fitted perfectly.
We would not hesitate to recommend this company and product as they are 100% perfect.
Michael & Linda Kimberley.
Malvern, Worcestershire.

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

I am happy to recommend highly both the…

I am happy to recommend highly both the service and product.The personal service was excellent with great advice and input on a stunning design, tailored to what we wanted to achieve, followed by attention to detail in measuring and fitting. Everything was explained clearly throughout including costs.Our conservatory has been greatly enhanced in looks and function. The blinds achieve the shading we desired whilst still retaining an open and airy feel.The ease of cleaning is a tremendous advantage to previous close fitting wired blinds as well as no more trapped bumble bees!

June 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great service!

We were delighted with Shadeplus and InShade from the word go. Extremely friendly, helpful and practical advice on everything - and hugely patient with us too. The way the plan is drawn up for you is so clever too, and we loved the way you're talked through all the options so clearly. We put the sail up ourselves and are really pleased with it. It looks smart and helps keep our conservatory cooler. Happy customers all round!

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

The advice given by Shadeplus as to conservatory blinds.

The advice given by Shadeplus as to what style of blind could be provided at what cost was straight forward and helpful in enabling us to come to a decision. The directions as to how the all important measurements were to be obtained were easily understood and the extra effort to deliver the blinds early so they could be installed for a houseful of weekend visitors was very much appreciated. First class service all round!

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

i feel i must write a 5 star review for…

i feel i must write a 5 star review for this company as it is very rare these days to find a company that gives a high quality product and and high quality costumer service. jill ella and matt could not be more helpful. it was very easy to do the online survey with matt and he made it very simple to understand. the blinds turned up slightly before time and they do look very stylish and do lower the temperature in the conservatory i fitted the blinds myself (ex carpenter) but anyone with a little diy knowledge should be able to do it. well done to all the team at shadeplus
anthony smith (surrey)

June 2, 2019
Unprompted review
Rated 5 out of 5 stars

This company deserve awards for service and design

I wholeheartedly recommend this company for both their service and their product. I had 5 bespoke blinds installed in my entirely glass, high ceiling living space, to minimise glare and reduce summer temperatures.

The blinds have far exceeded my expectations in terms of both fulfilling their purpose and style. I was nervous that they could be too “tent” like – but they’re not at all. They somehow manage to fulfil their purpose whilst elevating the style of the room. The glare and heat are noticeably reduced and anyone who comes into our living space is in awe of the wonderful design. Not only this, but they are also practical – they can be easily taken down and put in the washing machine!

The team I dealt with could not have been more helpful in explaining the product and process, coming up with an entirely bespoke design and installation.

Altogether, this is a company who deserve awards for service and design.

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic company, highly recommend . We originally spoke to Ella who arranged a consultation with Matt. The consultation was very thorough on the phone and on line and we were given a price straight away. We were then send a form to complete with all the measurements required . We received the blinds today and it took my husband less than an hour to fit them and they look great. Matt and Ella were so friendly and helpful and were a pleasure to deal with. The whole process was made so easy for us.

5 stars 👍👍

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

First class from start to finish

First class from start to finish, the whole process was made easy with the help of lovely customer service throughout the whole process, from design to the final product.
The shades look fantastic up and they work well in our south facing conservatory.
Would have no problem recommending them to anyone.

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

I am so pleased with our new sail…

I am so pleased with our new sail blinds. We chose x3 one with a contrasting blue which looks very stylish.
My husband was able to put up the blinds himself without too much difficulty. He does have a little d.i.y. experience and so was quite confident having full instructions with the knowledge that help was only a phone call away.
I must compliment the whole team from the first consultation through to customer services.
Great product, great company....many thanks.

May 22, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thank you Kim for such a kind review, it was lovely working with you.

- The Team at Shadeplus.

Rated 5 out of 5 stars

Shadeplus have been a joy to deal with

Shadeplus have been a joy to deal with. We visited their head office to see the product first hand and received great help from sales and design people. The instructions for measurement were very clear and samples provided lead us to placing an order for four blinds. Design and production took place on time and the blinds arrived a day early. With clear instructions installation was simple. We are absolutely delighted with the blinds which allows use of the conservatory without glare and heat.
Great team, great product.

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Conservatory sail shades

Dealing with shadeplus where flawless from start to finish, the sail shades where very easy to self fit.
The conservatory doesn’t get quite so hot now and stops a lot of glare, we are planning to add more shades later in the year.
The company was so easy to deal with, and Ella and Matt where very helpfull and professional.

April 17, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thanks for your lovely words and leaving us a review Ed! We look forward to speaking with you later on in the year.

- The Team at Shadeplus.

Rated 5 out of 5 stars

In Shade have been a pleasure to buy off and work with

In Shade have been brilliant. I went for the self installation option and had a great experience of working with their engineers. Both the measuring and installation of the fixings was made easy.

The blind looks well made and flawless.

April 5, 2019
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thank you Harry! It was lovely working with you, so happy we could help.
The Team at Shadeplus :)

Rated 5 out of 5 stars

A very successful installation of beautiful sail blinds

I have just completed my installation of my blinds. I was concerned as to whether I was going to be able to manage this but it has worked out very well. They look beautiful and we are very pleased with the out come. InShade staff have been very helpful and customer focused and although it has taken some time the whole experience has been very satisfactory

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

InShade sails have transformed my conservatory into the Garden room

I decided to fit InShade sails in the spring of 2018. The design process was iterative and very professional. And great fun too! The measuring and fitting processes were undertaken by Marla Custom Blinds and was excellent.

The InShade sails have transformed my conservatory - it's now the Garden room and is used every day throughout the year. I am genuinely delighted with the result.

December 4, 2018
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thanks Mark, it was lovely working with you, although the design was all your idea and your own concept! The sails look great and it's always so lovely to hear such positive feedback.
-The Team and Shadeplus :)

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