I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from tra... See more
Company replied
I ordered a gym set for my daughter, because it was taking a little longer to be delivered I emailed to ask where it was (my fault, I didn’t read the expected delivery time) I was instantly replied... See more
Company replied
Fabulous service My daughter had fallen in love with the natural fur short padka but the website was down. I sent an email to ask when the site would be relaunched and had the most wonderful customer... See more
Company replied
Company details
- Women's Clothing Store
- Activewear Store
- Fashion Accessories Store
- Sportswear Store
- Sunglasses Store
- Swimwear Store
Written by the company
We are a mother and daughter duo based in the East End of London. The concept of Shaksboutique came to life as my daughter (Shakira) has an eye for fashion and experience in the modelling industry, whilst my (Alexandra’s) nurturing traits as well as interest and passion to encourage my children, in order for them to fulfil their dreams, created this beautiful business. Together we are a tag team supplying women of all ages with the latest fashion and trends, whether it be clothes or accessories, we aim to promote confidence, enhance outer beauty and provide comfortability, we have something for everyone.
Contact info
61 Bridge Street, HR5 3DJ, Kington, United Kingdom
- 07716 637685
- info@shaksboutique.co.uk
- www.shaksboutique.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast delivery
Fast delivery, trousers are exactly as they are in the picture, if not better! Would definitely order from this site again.

Reply from Shaksboutique
Fast dispatch and delivery
Fast dispatch and delivery, lovely items of clothing

Reply from Shaksboutique
Purchased my item and it still hasn’t…
Purchased my item and it still hasn’t arrived and I’ve emailed the company twice and no response. Do not spend your money with these people.
fellow customers from this shop i am…
fellow customers from this shop i am trying to send an item back but i cant find or get hold of them to return it, any advice where i send this to please they are nor responding to any communication at all!!!!!
Different payment options
Different payment options, easy checkout and great value for money. Very happy with my dress, will buy again!
Excellent services
My sister bought from here and she said the customer service was great and that the delivery was way faster than she expected, she has definitely encouraged me to buy from here in the near future.
I ordered 2 coats one of them did not…
I ordered 2 coats one of them did not arrive and I messaged this company so they said it got lost in the post so they sent another one out which took 2 more weeks. I sent one back and still not received my refund, I have emailed on multiple occasions and no one getting back to me and my refund has not been refunded!
Poor fitting clothes expensive delivery fee and return
I ordered a bandage dress which took around 2 weeks to arrive. It was nice but the fit of the dress was strange and puckered at the sides so I returned it. I paid £4.99 for the delivery and another £4 something to post it back. I'm still waiting for a refund.
Purchased this dress a while ago for my…
Purchased this dress a while ago for my daughters formal. She finally wore it today and it’s such a show stopper! In love with it
Incorrect size but customer service was excellent
Just like to say I received the incorrect size boots , but after my email to them shaksboutique went out of there way to sort this out , and I will definitely be back to shop with them again.
Thanks again
Ian

Reply from Shaksboutique
Even though my coat did not fit me
Even though my coat did not fit me, customer service was excellent and very understanding :)

Reply from Shaksboutique
Bad customer service with no reply to…
Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from trading standards that postage is consumers pay is suppose to be refunded under 14 day change of mind consumer contract. Items come from China and takes 14 days plus to arrive plus sizing incorrect to sizing chart . Wouldn’t even give one star
I see from your reply the lies about your contacting xx amount of times . Iv got proof of one from you after I countless times emailed texted called voicemails

Reply from Shaksboutique
love it
The fur coat I received was really nice and full, I received regular updates on my purchase and it came a couple days earlier than expected. I definitely will be ordering from here again.

Reply from Shaksboutique
Very helpful and speedy delivery
Very helpful and speedy delivery. Nicest team! Would deffo buy again from there and shorts are the best quality

Reply from Shaksboutique
FANTASTIC I LOVE IT
The delivery is quick, the product is exactly as described, and looks just like the picture.
I would also say it’s true to size so you’ll probably only need to go one size up

Reply from Shaksboutique
Ordered a black lion button blazer
Ordered a black lion button blazer, this is the 3rd blazer I've ordered from this shop amazing quality as always, fast delivery would definitely recommend this boutique it's one of my faves

Reply from Shaksboutique
AVOID AT ALL COST
DO NOT buy from this company. Took back my return but never refunded and not responding to any communications! Fraudsters!!
Gibraltar hoodies
Not only are these going to be the perfect outdoor item on a cool summer’s evening, but an amazing winter heating saver too😊😊

Reply from Shaksboutique
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



