Shamrock Cottages Reviews 

585
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, beautiful coastal views, and peaceful rural surroundings that make every holiday exceptionally relaxing and memorable. Visitors often note that the online booking process is completely straightforward while the local hosts and support staff are extremely friendly and helpful. Some reviewers were not happy with the overall cleanliness of certain cottages, mentioning distressing issues like thick dust and dirty utensils upon arrival. Conversely, a small portion of people felt that several properties lacked proper maintenance, featuring tired decor, outdated furnishings, or minor equipment problems during their stay.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting the stunning views and ideal... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences varied widely among visitors. On one... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing hosts and agents as welcoming,... See more

Quality

Consumers find quality to be ambiguous, reflecting a wide divergence of experiences among reviewers. On one... See more

Booking process

Customers report positive experiences with the booking process, highlighting how easy and straightforward the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

The best place to stay for a few weeks as a base from where to explore beautiful Kerry. The house offers the best view ever: Carrauntohil from every window, complemented with lovely Irish cows. Eil... See more

Rated 5 out of 5 stars

Raheen is a lovely, charming and spacious house in an absolutely stunning location. The endlessly changing weather over Lough Currane and the wild beauty of the valley make this a very special place.... See more

Rated 5 out of 5 stars

Brought my family for a week’s stay at Cashlene cottage. The cottage was perfect for our needs, plenty of space, very comfy beds, and wonderful views. The dogs enjoyed the grounds of the house runni... See more

Company replied


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

585 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(585)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable company

Easy to use company with high quality and good value for money properties.

May 22, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for sharing your feedback following your recent experience with Shamrock Cottages. We're thrilled to hear that you've enjoyed our range of properties.

Please do let us know if we can be of any assistance booking your next trip to Ireland.

All the best
Tess

Rated 3 out of 5 stars

Easy booking process

Easy booking process. Information on website didn't match info on owner's website entry. More accuracy would have helped.

May 23, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Madeleine,

Thank you for taking the time to share your feedback. We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the advertisement details of the property you had booked and make any necessary amendments to the details where required.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you stayed in.

Thank you again for your feedback.

Kind regards,

Hayley

Rated 5 out of 5 stars

I have booked a cottage with Shamrock Cottages 3 times and I am 100% happy

I have booked a cottage with Shamrock Cottages 3 times now in the past 8 years and I am very content with their personal service. All the accommodations were perfect and the prices were good.

April 24, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Caroline,

Thank you for your feedback. It's great to hear that you're so pleased with our service that you've booked with us 3 times now!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 5 out of 5 stars

Super accomodation and location

With better weather this would have been a fabulous holiday with plen ty of places to visit and engage with.
Excellent property and very friendly owners who were on call nearby.
The location is stunning and keeps you engaged for hours with glorious sea views.

May 17, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mike,

It's great to hear that you enjoyed your stay despite the weather - it really is a great location!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 4 out of 5 stars

Nice location but no screens for midges…

Nice location but no screens for midges and mosquitos on windows so couldn’t open windows and house was extremely stuffy because of this for our stay. There is also no coffee machine.

May 22, 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Avril,

Thanks for your feedback from your recent holiday. I'm sorry to hear that you had some bother with bugs!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

All the best

Tess

Rated 5 out of 5 stars

Brilliant Cork

The cottage, the garden, the deck, the owner, the coast, the mountains, the rivers, the pubs, the folk and a must are the dereen gardens and the spectacular waterfalls

May 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Iain,

Thank you for your taking the time to write a review, further to your recent holiday.

We are delighted to hear that you had a fantastic stay!

If we can be of any assistance when booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

An Irish gem…

This is the first time we have booked with
Shamrock cottages but I would use them again. We found a brilliant stay in the Annexe, Annestown. A well appointed cottage and friendly, helpful hosts in a stunning location.

May 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Maggie,

Thank you for your feedback on your recent holiday. It's great to hear that you had a brilliant stay and that you would come back to Shamrock Cottages.

If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

All the best
Tess

Rated 5 out of 5 stars

Shamrock cottage’s are good to deal…

Shamrock cottage’s are good to deal with Waterford a very nice place to visit easy to book

May 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Rosemary,

Thank you for your feedback about your recent trip to Waterford. We're really pleased you found our services easy to use.

If we can be of any assistance booking your next trip to Ireland please do let us know.

All the best
Tess

Rated 5 out of 5 stars

We had a brilliant trip

We had a brilliant trip, I’ve stayed in 4 other places within half an hours drive but this was the best location, a lovely pub a few minutes walk and the accommodation was lovely

May 22, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Dylan,

Thank you for your feedback on your recent trip to Ireland. We're thrilled to hear you had a brilliant holiday.

If we can help you to book your next Ireland holiday, please do get in touch.

Kind regards,
Tess

Rated 5 out of 5 stars

Easy booking experience

Good communication, clear website, easy booking, useful updates provided

May 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Jayne,

Thank you for taking the time to write a review. It’s great to hear that you were pleased with the booking process.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

A perfect place to relax in the peace…

A perfect place to relax in the peace abd beauty of Connemara.

May 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Lawrence,

Thank you for your holiday feedback. It's wonderful to hear that you had an enjoyable time!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 1 out of 5 stars

After spending the first night very…

After spending the first night very cold and uncomfortable we spoke to the owner, she referred to the extra payments needed to heat the boiler which she had set to 1 hour twice a day, which actually didn't even give us enough hot water to wash up with, and also a free £10 for the electric shower and any other electric appliances we used. This would include if used a electric fan heater in the lounge to sit in an old and uncomfortable settee and watch a tiny TV that you could hardly see. The almost total lack of WIFI. When we spoke to the owner she recommended we speak to Shamrock ourselves. All communication from them by telephone of message/email never arrived with us for lack of WIFI connection. After 3 days of no communication we accepted we would have to stay. The part in the booking process that mentions the extra cost of heating and electric is at the very bottom of the descriptions and details and if I have read this before I made the reservation I would never have booked this property. Any owner that wants to make extra money above the general needs of a comfortable stay should add the cost to all bookings and not have an open cheque to charge what they want at the end of a stay. Also the £25 deposit for breakages, non refundable, is also an extra profit making cost I do not agree with. All extra costs should be included in the final cost at time of booking.

May 10, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Carole,

Thank you for taking the time to share your feedback following your recent stay. We are very sorry to hear that you were disappointed with the property you had booked and that it did not meet your expectations.

Please be assured that all guest feedback is taken seriously, as it helps us to support the homeowners we work with to ensure guests have an enjoyable holiday experience. Our dedicated Holiday Support Team is available throughout each stay to assist guests and resolve any concerns as quickly as possible.

While our Accidental Damage Scheme is clearly outlined at the time of booking and is designed to provide peace of mind for both guests and homeowners in the event of any breakages, we are more than happy to review the details in relation to any additional charges for heating and electric for the particular property you had booked, to ensure the details are clear and accurate. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please could you respond within the next 3 days.

We value your feedback and would like to thank you again for bringing your comments to our attention. If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

First class service.

May 18, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mr Dineen,

Thank you so much for your lovely review!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The Perfect Cottage in the Perfect Location

A shining jewel in the crown of West Cork.

May 9, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Peter,

Thank you for taking the time to write a review. We are so pleased to hear that you had an enjoyable stay in County Cork!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 3 out of 5 stars

The location was nowhere Sneem

The location was nowhere near any village or town. No mention of extra payment of electricity and fuel.

May 9, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Ron,

Thank you for taking the time to share your feedback following your recent stay.

We’re sorry to hear that your chosen property felt a little more remote than you had expected. We would be more than happy to review the details of the property you stayed in to ensure that all information regarding the location and any additional charges is clear and accurate.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you had booked.

Thank you again for your feedback. If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Great location

Great location, ample parking, good rooms and facilities, comfortable and good communication with the owners.

May 3, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Robin,

Thank you for taking the time to write a review. We are delighted to hear that you had an enjoyable holiday and you felt the property, location and communication was good.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

A cosy cottage in a remote beach location

We walked on the sandy beach, paddled, delighted in the cosy sitting room and enjoyed cooking in the spacious and well-appointed kitchen. This cottage was generously furnished and equipped; we were happy to spend time quietly there.

May 9, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Tessa,

Thank you for taking the time to leave feedback, further to your recent holiday.

We’re so pleased to hear that you had an enjoyable stay at your chosen cottage and that the location was great too.

If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Excellent location

Excellent location, very smooth booking process.

May 17, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Martin,

Thank you for taking the time to write a review. It’s great to hear that you were pleased with the location of the property you stayed in and that you found the booking process a smooth experience.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Amazing location and stunning views

Smooth transaction with the platform and owner, amazing location and stunning views.

May 1, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Philip,

Thank you for your taking the time to write a review, further to your recent holiday.

We are delighted to hear that you had a fantastic stay!

If we can be of any assistance when booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Easy to use Shamrock Cottages

May 15, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Alison,

Thank you for your feedback. We are pleased to hear that you find our website and services easy to use.

If we can be of any assistance with booking your holiday to Ireland, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

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