Shamrock Cottages Reviews 

586
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, beautiful coastal views, and peaceful rural surroundings that make every holiday exceptionally relaxing and memorable. Visitors often note that the online booking process is completely straightforward while the local hosts and support staff are extremely friendly and helpful. Some reviewers were not happy with the overall cleanliness of certain cottages, mentioning distressing issues like thick dust and dirty utensils upon arrival. Conversely, a small portion of people felt that several properties lacked proper maintenance, featuring tired decor, outdated furnishings, or minor equipment problems during their stay.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting the stunning views and ideal... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences varied widely among visitors. On one... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing hosts and agents as welcoming,... See more

Quality

Consumers find quality to be ambiguous, reflecting a wide divergence of experiences among reviewers. On one... See more

Booking process

Customers report positive experiences with the booking process, highlighting how easy and straightforward the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

The best place to stay for a few weeks as a base from where to explore beautiful Kerry. The house offers the best view ever: Carrauntohil from every window, complemented with lovely Irish cows. Eil... See more

Rated 5 out of 5 stars

Raheen is a lovely, charming and spacious house in an absolutely stunning location. The endlessly changing weather over Lough Currane and the wild beauty of the valley make this a very special place.... See more

Rated 5 out of 5 stars

Brought my family for a week’s stay at Cashlene cottage. The cottage was perfect for our needs, plenty of space, very comfy beds, and wonderful views. The dogs enjoyed the grounds of the house runni... See more

Company replied


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

586 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(586)

247 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very responsive customer support!

Customer support was very helpful throughout the process.

April 8, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Paige,

Thank you for taking the time to share your feedback. We’re so pleased to hear that you had a positive experience with us and found our team helpful.

If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Beautiful area very clean and…

Beautiful area very clean and comfortable lovely welcome pack.

April 4, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Denise,

Thank you for your holiday feedback. It's wonderful to hear that you had an enjoyable time!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Rated 4 out of 5 stars

Beautiful Irish cottage carne beach

Location is excellent near carne beach and local amenities, beautiful Irish cottage feel, looks a bit tired with some utensils just about acceptable, comfortable bedrooms, beautiful open living area, kitchen small but workable, booking process easy,

April 12, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Charlie,

Thank you for taking the time to share your feedback. It's great to hear that you found the booking process easy, enjoyed the location of the cottage and you had a comfortable stay.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, which will help us identify which property you stayed in. Once we have your details, we will be able to let the homeowner of the property know about your feedback, particularly regarding the utensils so that these can be inspected and replaced where necessary.

If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

It's great how you can book with…

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all correspondence in regards your hoilday.

April 11, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Eilish,

Thank you for taking the time to share your feedback. We’re really pleased to hear that the booking process and payments worked well for you, as well as our communication emails.

If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 4 out of 5 stars

All round very good

April 4, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for your holiday feedback. It’s great to hear that you were pleased with our services.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 4 out of 5 stars

Stunning

Beautiful area of Wexford, easy to take passage east ferry to county Waterford where Dunmore East has terrific beaches and views.
The Strand at Duncannon was great for evening meal but need to book as it gets busy.The other pub is also very good but doesn't take bookings so go early .
The village of Duncannon is breathtaking on a sunny day with a beach a mile long,
First time to Ireland, but it won't be the last.

March 28, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Peter,

Thank you for your holiday feedback. It’s great to hear that you had such a wonderful time in Waterford, and we're delighted to hear that you're looking forward to a return visit.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

A fantastic week

Fantastic week will definitely be going back, everything that was needed frendly owner, and dogs loved it see you soon

March 21, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Phil,

Thank you for your holiday feedback. We're delighted to hear you had such a fantastic week and that the cottage had everything you needed. It's great to hear that your dogs enjoyed their stay too!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Wonderful cottage

Wonderful cottage, lovely location and views, well equipped, friendly and helpful owner. Good communication, easy booking process, generally clear instructions.

March 14, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for your holiday feedback. It’s great to hear that you had such a wonderful time at the cottage, and we're delighted that you were pleased with our service when booking.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Excellent Expertise

Very friendly customer service assistance. Very knowledgeable anssociates. Excellent selection of cottages.

February 28, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Rayginna,

Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience with our team and enjoyed our wide variety of holiday properties.

If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 4 out of 5 stars

Easy booking

March 14, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Stephen,

Thank you for taking a moment to write a review. We're pleased to hear you found the booking process easy and we hope you had an enjoyable stay.

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

I booked a great house for my holiday…

I booked a great house for my holiday in Ireland with Shamrock Cottages. When making the booking the staff were friendly and very helpful at all times, including with booking the ferry. Westport was a great place to spend St. Patrick’s Day with its bars and restaurants, and is a good base for exploring this area of Ireland.

March 17, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Graeme,

Thank you for your holiday feedback. We are pleased to hear that you had a positive booking experience and you enjoyed your stay in Westport, celebrating St. Patrick's Day!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

I've used this company for years

I've used this company for years. They're reliable, honest and helpful

March 16, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Sandra,

Thank you for taking the time to share your feedback about Shamrock Cottages.

We’re very grateful for your kind comments and truly value your trust and loyalty in booking with us over the years.

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 4 out of 5 stars

Several times booket - several times satisfaction

I've booked through Shamrock Cottages several times before, and the houses have always been excellent. The price, quality, and service were all great.

This time there was a minor booking issue, but it was resolved quickly and to our complete satisfaction. I will definitely visit Shamrock Cottages again when booking my next trip to Ireland.

March 14, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Joachim,

Thank you for taking the time to share your feedback.

We're delighted to hear you’ve had such enjoyable stays at holiday properties booked with Shamrock Cottages. We also appreciate your understanding regarding the recent booking issue, and we’re glad our team were able to resolve it quickly to your satisfaction.

We look forward to welcoming you again on your next trip!

Kind regards,

Hayley

Rated 5 out of 5 stars

We have been with Shamrock Cottages for years and have no complaints.the Scenery is Beautiful, for a Quiet Peaceful Holiday Ballyboy Cottage is ideal.

Shamrock Cottages have always been kind and helpful as have our hosts at Ballyboy Cottage, and the Scenery

March 23, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon John,

Thank you for taking the time to share your feedback following your recent holiday.

We’re delighted to hear that you’ve enjoyed another stay at Ballyboy Cottage, and it’s lovely to hear that our team provided a helpful service.

If we can assist with booking your next holiday, please feel free to get in touch and we’d be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Spacious and warm cottage with great…

Spacious and warm cottage with great hot water. Everything worked well. We appreciated everything.

February 14, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Thomas,

Thank you for your holiday feedback. We are so pleased to hear that you had an enjoyable stay!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The cottage was perfect great location…

The cottage was perfect great location for exploring the local area, everything we needed was in the cottage. Logs and Coal where much appreciated on arrival and a lovely cake from the owner.

March 7, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Isabella,

Thank you for taking the time to share your feedback further to your recent holiday. We are delighted to hear that you had such a wonderful stay!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be more than happy to help.

Kind regards,

Hayley

Rated 2 out of 5 stars

House needs an upgrade from rusty…

House needs an upgrade from rusty showers non flushing toilets and dirty chairs etc etc

March 7, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Anne,

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay.

Please be assured that we take all feedback seriously, and we are committed to investigating the concerns you have raised. It’s important for us to fully understand your experience, so we can discuss your feedback with the homeowner to ensure all guests have a positive holiday experience.

To help us look into this matter further, we’ll need a few more details from you. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will carry out a thorough review of the issues highlighted.

Kind regards,

Hayley

Rated 5 out of 5 stars

Shamrock cottages. Easy. No issues , dramas or disappointments.

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options , closer to arrival time. All angles seem to be covered. Didn't need to contact company, as all was very accurate and acceptable. Was contacted prior to arrival by owners son who gave arrival instructions. Arrived. Met owner. Was taken to property. Shown around and advised of a few quirks of the property. All good. Everything important was clearly labelled. Followed instructions , no dramas. Property location was superb. So quiet. Contacted prior to leaving about departure. All good. No dramas. If any issues owner , son or other contacts present. So never going to be any dramas. WiFi great. House has extensions , no drop in signal. All mod cons present. Enjoyed stay. Would be back.

February 7, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning John,

Thank you for taking the time to share your feedback following your recent holiday. We are delighted to hear that you had such a positive booking experience and that you enjoyed your stay.

If we can be of any assistance when booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Quiet and clean property for guests with pets

All promises were 100% fulfilled, which means that the property fully met our expectations. Equipment definitely sufficient. Property very warm in any sense.

December 13, 2025
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Manfred,

Thank you for taking the time to share your experience further to your recent holiday. It’s great to hear that everything met your expectations and you had an enjoyable stay.

If we can be of any assistance with booking your next holiday, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 1 out of 5 stars

Avondale House Achill island

The property is not well maintained and was filthy. Also an elderly lady let herself in to the property while we were on the walk. Thankfully two people from our party stayed behind so none of our personal belongings went missing. Furthermore the owner accused us of damage we did not do.
However Achill island is truly beautiful and is well worth visiting.

December 29, 2025
Unprompted review

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