SharpentersReviews 

138
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a professional oboe player. Oboists use highly specialized beveled reed knives to make oboe reeds. The angle and evenness of the bevel is imperative. After months of use, it has to be re-establi... See more

Company replied

Rated 1 out of 5 stars

My knives are gone! Sharpenters provided an envelope that ruptured during transit and all of the knives were lost. The Company freely admits that this problem has occurred in the past yet they continu... See more

Company replied

Rated 5 out of 5 stars

We are very impressed with Sharpenters! Their service is a "well-tuned one", providing easy step-by-step instructions through each step of the process. Our knives came back amazingly sharp! We were... See more

Rated 5 out of 5 stars

Sent in four knifes,a global with a single bevel and old onieda serated carver, two victonox chefs. The global was sharpened nicely with a single bevel but not the fine polish of a new one. The victo... See more

Company replied

Company details

  1. Sharpening Service

Written by the company

Millions of knives have been sharpened by our family of brands across the globe since 1965! We are an easy, secure, and fun online service, making your knives sharper than the day you first got them! Try us out and see how we are making the world a sharper place, one blade at a time.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(138)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Until I get a reply or my knives

Until I get a reply or my knives, the rating stays. My knives were put n the mai l at the post office. After 6 days, tracking says still there. I have sent three emails with n response. And there is not a hen number to call. I guess a waiting game.

November 30, 2023
Unprompted review
Sharpenters logo

Reply from Sharpenters

Good Morning Stephen and thank you for reaching out to us.

After looking further into your situation, it appears that the issue with communication is related to the fact that our support team was responding to your Live Chat messages which you used your yahoo.com email account for, while your email messages were sent from your ymail.com email, so it appears that our support team was responding to you but you did not see their responses because you may have been looking at the ymail.com email account instead of the yahoo.com email. I see that the support team was responsive and is continuing to investigate why USPS tracking has not updated and where exactly they have your package. We will continue to keep you updated on the progress of the investigation as we gain more information from USPS and while this type of shipping issue does not happen often with USPS, we will do our best to determine what exactly is going on with your package and the cause of this delay. Thank you again for reaching out to us in regards to this and we will continue to provide you with prompt support and any updates that become available.

Sincerely,
Sharpenters

Rated 5 out of 5 stars

My knives were sharpened quickly

My knives were sharpened quickly, with a rapid turnaround in time for Thanksgiving! They were a big help during meal prep for the holidays. I will definitely be using this service again for my knife sharpening needs!

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great

This is the second time I've used Sharpenters. The process is organized, simple and fast. Would highly recommend.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

I am so happy to have discovered Sharpenters

I am so happy to have discovered Sharpenters. My knives were overdue for sharpening because I could not locate a high quality, convenient location locally. Turnaround time was excellent. I mailed on a Tuesday and received back on a Tuesday. They are beautifully sharpened and ready for safe use. I had 7 knives sharpened and will definitely use Sharpenters again.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Valuable Service

The fact that you are providing a service which I have sought out for years is very exciting. The packaging is safe and turnaround is fast. I use my knives daily for food prep and am very grateful for the opportunity to have this service available.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Don’t cut yourself.

Fast, efficient and very sharp. I was skeptical at first but these guys really delivered. The process was so easy Joe Biden can do it.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Happy staff

I love sharp knives. Hard part, finding the time to sharpen them.
I have tried all the trending new ways and nothing works. I run two separate kitchens and allowing my staff to use and abuse my knives. Thanks to Sharpenters for keeping my knives sharp and safe!

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

it is so easy

it is so easy. Something that I would put off because I did not know where to take. My knives has become simple. They do a fantastic job, and the turnaround is quick. I highly recommend them.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

What a great service!

What a great service!! I had an old set of knives that were old and dull. I saw an ad for this service and thought I would give them a try. They promptly sent an envelope for my knives with instructions on how to ship the knives back to them. I sent them in and within a few days they were returned and sharper than they ever had been. Give them a try. You won't be disappointed.

October 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look