Shaw's Plumbing and Heating Reviews 74

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used Shaws twice now. And I will probably use them again. The prices are very reasonable. Chris the engineer was on time. Very efficient professional. He has just fitted a tap with minimal fu... See more

Company replied

Rated 5 out of 5 stars

I always use Shaws when I have a plumbing issue - Angelo sets up the appointment and checks what materials are needed (in this case a new kitchen sink mixer tap which they were able to procure) then C... See more

Company replied

Rated 5 out of 5 stars

After dealing direct with Angelo, we found this service really useful. He explained what they could help with and what they couldn't, and when it became apparent they were unlikely to be able to help,... See more

Rated 5 out of 5 stars

Most impressed with Shaw's. Chris visited my elderly mother, to provide a quote for a replacement boiler. He thought the boiler was relatively new and in very good condition; he recommended ring... See more

Company replied

Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor

Written by the company

Shaw's Plumbing and Heating are Specialists in Plumbing, Heating & Gas. Boiler Installations / Servicing / Repairs, 24/7 Emergency Service, Work Guaranteed, Free Estimates, Covering areas around Buckinghamshire and Oxfordshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

I've used Shaws twice now

I've used Shaws twice now. And I will probably use them again. The prices are very reasonable. Chris the engineer was on time. Very efficient professional.
He has just fitted a tap with minimal fuss. Left the kitchen tidy. I mainly communicated with the very patient and friendly Angelo. He explained every detail of both jobs. I would highly recommend this company. Thank you Shaws.

October 28, 2025
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Dear Juanita,

We are exceedingly grateful for your continued trust in Shaw's Plumbing And Heating. It is a profound compliment to be considered your go-to service provider, and we are delighted to learn that our team has consistently met your expectations.

Your commendation of our professional and efficient service is highly valued. We strive to offer reliable, high-quality plumbing repairs and installations, and your positive feedback serves as a wonderful affirmation of our team's dedication. We pride ourselves on clear communication and fair pricing, and it is rewarding to know these aspects of our service were noteworthy.

Thank you once again for your strong recommendation. We look forward to the opportunity to assist you with any future plumbing or heating requirements.

Rated 5 out of 5 stars

Perfect service - as always

I always use Shaws when I have a plumbing issue - Angelo sets up the appointment and checks what materials are needed (in this case a new kitchen sink mixer tap which they were able to procure) then Chris turns up on time and does the job without being distracted by phone calls for other jobs. It's a brilliant two-man system. The job sounded simple but wasn't at all straightforward - the accessibility under the kitchen sink to the pipes was poor and Chris had to fit additional piping and isolater taps. He worked really efficiently, as usual. Highly recommended.

August 20, 2025
Unprompted review
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Reply from Shaw's Plumbing and Heating

Hi Chris, Many thanks for the great review and the 5 star rating this really helps us grow our business, so Glad we could help and many thanks again Chris and Angelo

Rated 5 out of 5 stars

Shower replacement.

Arrived on time, the work was completed quickly and professionally. I would definitely recommend them for any plumbing needs. Shower replacement.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend this Excellent Company

I have been using Shaw's for years. Chris and Angelo are professional and reasonably priced. They are an honest and upfront company and I would not hesitate in recommending them. For any gas and heating issues, please give them a try. I am a genuine customer, giving a genuine review.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Kane and Hayley have a great plumbing…

Kane and Hayley have a great plumbing business and have always been there when I’ve needed them during the past few years. Kane is always easy-going and polite and has worked on big jobs like switching from a water-tank system to combi-boiler to the numerous smaller jobs I’ve had to have done. Hayley is the organiser and always on hand to help with the logistical matters. I have no hesitation in both continuing to use their company and recommending them.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Most impressed with Shaw's.

Most impressed with Shaw's.
Chris visited my elderly mother, to provide a quote for a replacement boiler. He thought the boiler was relatively new and in very good condition; he recommended ringing Bosch to get them to overall it for £350.
Shaw's made no money, but saved my Mum thousands.
The boiler is now working perfectly.
An honest and reputable firm.
Highly Recommended. 

March 1, 2024
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Hi Gary and Bianca, thank you so much for your time in leaving us this review, we really appreciate it and so glad we could help you and you mum out and wish you all the best, thanks again.

Rated 5 out of 5 stars

Fantastic company and great guys 👍

Amazing company!

Original chat with Angelo who was a great help, answered all my questions

Chris then did a free visit to check everything to ensure we were quoted for the right work.

Was quoted for the works and explained what needed doing. Cost of the works was great compared to other companies! Was expecting a much more expensive job but it was within budget.

Installation itself was seamless, Chris did an amazing job and explained everything as he went along. Also advised about any other possible issues in the house that may need fixing, which is a bonus!

Would highly recommend Chris and Angelo for all your plumbing needs, great company and great guys!

A++++

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, quick answer on questions and jobs completed to great standard, this is my go to company for all plumbing

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE Negative honest review removed…

BEWARE Negative honest review removed wrongly at request of Shaw Plumbing 8/9/22 I was let down badly by Shaw Plumbing no show for appointment 10-12 rang 3.11 delayed - messed me about taken day off work as boiler broken down shame on you Shaw Plumbing I am in contact with Trust Pilot regarding your fake statement

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Called as an emergency .

Called Chris as an emergency as heating went off over week-end of Queen's funeral. Angelo in the office was working all weekend and arranged a visit from Chris on Tuesday pm. Turned out to be a valve problem connected to the warm air heating was sticking. Fixed in about 30 minutes. Excellent and thanks to Chris and Angelo.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great job well done. Again!

Was an absolute pleasure dealing with Chris & Angelo. Being a lady in her mid 50s I’ve dealt with many plumbers over the years but I’d absolutely rate this company the best! Professional and they explain what they’re doing as they go along. They make recommendations also and even today spotted something (unrelated to the job that they came to do) that needed urgent attention. They even following it up with Cadent (gas supplier network) who came within 4 hours to inspect what he was concerned about. On arrival, Cadent complimented Shaws on their professionalism, saying they wished other plumbers were as thorough as Shaws! Completely agree with them! Grateful thanks for a great job well done. Again!

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

First class service

Chris called next day just after 9 am. He found the problem with my boiler and fixed it quickly and efficiently, was also tidy and polite. This is the second time I have used Shaws and would use again, and recommend to others.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient, friendly and professional!

We had the pleasure of using the services of this lovely company. We would happily recommend them and use them again. Friendly, efficient, on time and budget and job well done!

February 4, 2022
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Many thanks Alena, glad we could help.

Rated 5 out of 5 stars

Boiler & heating report

They inspected a property I am purchasing and promptly called me to explain in layman's terms what they found, explaining the ramifications of working on a grade II listed. Not pushy.

December 20, 2021
Unprompted review

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