Shaw's Plumbing and Heating Reviews 

74
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've used Shaws twice now. And I will probably use them again. The prices are very reasonable. Chris the engineer was on time. Very efficient professional. He has just fitted a tap with minimal fu... See more

Company replied

Rated 5 out of 5 stars

I always use Shaws when I have a plumbing issue - Angelo sets up the appointment and checks what materials are needed (in this case a new kitchen sink mixer tap which they were able to procure) then C... See more

Company replied

Rated 5 out of 5 stars

After dealing direct with Angelo, we found this service really useful. He explained what they could help with and what they couldn't, and when it became apparent they were unlikely to be able to help,... See more

Rated 5 out of 5 stars

Most impressed with Shaw's. Chris visited my elderly mother, to provide a quote for a replacement boiler. He thought the boiler was relatively new and in very good condition; he recommended ring... See more

Company replied

Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor

Written by the company

Shaw's Plumbing and Heating are Specialists in Plumbing, Heating & Gas. Boiler Installations / Servicing / Repairs, 24/7 Emergency Service, Work Guaranteed, Free Estimates, Covering areas around Buckinghamshire and Oxfordshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(74)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first experience of asking…

This was my first experience of asking a plumber to fix a problem in my house. I have to say I was impressed by the service we received from Chris. I had a prompt response to my initial enquiry and an early booking in to view my broken TRV valve. He ordered a new valve and fixed it 2 days later. He waited till all the radiators were heating up nicely. He only charged me for 1 hour even though he stayed 45 minutes more.
TOP MARKS !

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

A service you can trust

Chris Shaw always delivers a prompt professional service. Quotes and receipts are all sent via email helping me keep a record of all services and work done. He responds quickly to queries, sends reminders for annual services and arrives on time. He responded to a previous suggestion about advice for less-than-expert homeowners by giving me some helpful tips on how to monitor the performance of my central heating system. Again, I can thoroughly recommend him.

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, arrived the same day I called and provided clear advice to resolve the issue. Professional service with clear explanations of the issue. Will definitely use again.

March 5, 2018
Unprompted review
Rated 5 out of 5 stars

Boiler Servicing and landlord certificate.

This is the second year I've used Shaw's for a boiler servicing and landlord certificate. Despite an emergency job resulting in my original appointment being canceled (which I suppose couldn't be helped) the subsequent booking, servicing, invoicing and communication was great. Chris was available on the phone well into the evening, which really helped when trying to arrange another appointment.
I will certainly continue to use Shaw's every year.

January 30, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt service

Called this morning arrived this evening. Same day service. Exactly what you need with a plumbing fault,

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I needed to find a plumber to replace a faulty cistern at short notice. I contacted Shaws by email and over a couple of emails received a quote and had the work booked in for when it suited me. Confirmed booking by email. Called ahead on the day and arrived punctually. Carried out work, less than quoted price and did an excellent job

December 1, 2017
Unprompted review
Rated 5 out of 5 stars

Quick, professional and so friendly :)

I called out for an emergency heating engineer on a Saturday evening - Shaws Plumbing and Heating responded super quickly. They came in under an hour, diagnosed the problem and offered lots of helpful advice. Very professional service while being really friendly and genuine :)

November 19, 2017
Unprompted review
Rated 4 out of 5 stars

Boiler control fix

Left message Saturday got a call back on Sunday and as it was not an emergency it was fixed on Monday. Polite, courteous and diligent

October 30, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look