Shaw's Plumbing and Heating Reviews 

74
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used Shaws twice now. And I will probably use them again. The prices are very reasonable. Chris the engineer was on time. Very efficient professional. He has just fitted a tap with minimal fu... See more

Company replied

Rated 5 out of 5 stars

I always use Shaws when I have a plumbing issue - Angelo sets up the appointment and checks what materials are needed (in this case a new kitchen sink mixer tap which they were able to procure) then C... See more

Company replied

Rated 5 out of 5 stars

After dealing direct with Angelo, we found this service really useful. He explained what they could help with and what they couldn't, and when it became apparent they were unlikely to be able to help,... See more

Rated 5 out of 5 stars

Most impressed with Shaw's. Chris visited my elderly mother, to provide a quote for a replacement boiler. He thought the boiler was relatively new and in very good condition; he recommended ring... See more

Company replied

Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor

Written by the company

Shaw's Plumbing and Heating are Specialists in Plumbing, Heating & Gas. Boiler Installations / Servicing / Repairs, 24/7 Emergency Service, Work Guaranteed, Free Estimates, Covering areas around Buckinghamshire and Oxfordshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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4.8

All reviews

(74)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. On time and very professional. I would highly recommend this company.

June 3, 2021
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Hi Helen Masterson, Many Thanks For The Review.

Rated 5 out of 5 stars

Very pleased

Chris came and looked at the job and gave a written quote. Very reasonable price. He came the next day to do the work. Job carried out promptly and professionally. No mess. Kitchen left clean and tidy. Chris was friendly, polite and professional. Job well done

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

An efficient and helpful service

Chris arrived on time and completed the job efficiently and safely. He was extremely polite and helpful. Shaw's will be our first port of call if we need plumbing services in the future.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Would Use If We Could

After dealing direct with Angelo, we found this service really useful. He explained what they could help with and what they couldn't, and when it became apparent they were unlikely to be able to help, he offered suggestions about what we could do, despite probably not getting our custom, which was really helpful. He also explained when we would or would not be charged. Would recommend.

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

We were totally stuck water everywhere

We were totally stuck water everywhere.
Suddenly received a call from Chris and on WhatsApp video he talked me through how to stop the leak.
Plus, didn’t want payment.
Can’t thank you enough.
We will definitely use this company going forward.

December 17, 2020
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Many thanks for the review Mr C. Coleman

Rated 5 out of 5 stars

Excellent service

Pleasant, very efficient and clean throughout boiler service. Covers shoes when enters and wears face protection and gloves. Even cleans credit card machine before use.
Excellent service

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

I have been a loyal customer of Shaws…Shaw’s Plumbing and Heating

I have been a loyal customer of Shaws for over four years. They are very professional, courteous and understanding, Chris especially works extremely hard, but also takes time to explain, give options and advice when requested. On this occasion the job was to install new boiler, eco pump, controller and new radiator added. I will use no-one else, so happy to recommend

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Efficient, clean and reliable

Shaw's installed a new combi boiler and carried out a power flush of the hot water system at our home.

They were excellent at explaining all the options and answering all of my queries beforehand and gave us clear quote for the work.

We have been incredibly pleased with the quality of the work all around and the overall results. They were polite, punctual, had lots of advice when asked, were very tidy and clean. The engineer was incredibly hard working and was able to finish the job earlier than planned despite having to sort out a few complications during the work and working around us.

I would definitely recommend Shaw's to anyone who needs a trustworthy plumber who won't mess you about. Far better than various others we have used in the last few years.

March 6, 2020
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Hi Adam many thanks for your review

Rated 5 out of 5 stars

From the first contact via phone to…

From the first contact via phone to paying the bill i could not have ask for a more professional service. The lady taking my details was polite and efficient and responded to emails quickly.
Chris arrived on time was polite, courteous well informed and very helpful . Excellent service and would use again . Highly recommended for a boiler service !

March 3, 2020
Unprompted review
Shaw's Plumbing and Heating logo

Reply from Shaw's Plumbing and Heating

Hi Alistair Many thanks for your review

Rated 5 out of 5 stars

Excellent service

Excellent service. I have used Chris Shaw a number of times. Prompt, efficient, tidy and as per quote. Always been impressed with the work and professional attitude shown.

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

I will definitely use Chris Shaw next time I need a heating engineer, I was really happy today and although it wasn't cheap to sort out my ancient boiler I would rather be confident that the work is of a good professional standard than save a few ££. Not only did he identify the issue within seconds, he located and fitted a new fan really quickly. He also spotted other issues that had been there (undetected by others) for years and sorted them out with the minimum of fuss. He was cheerful and super polite (even covering his shoes), and explained everything very clearly, making sure that I understood at each stage and was happy for him to proceed . When he had finished he tested everything meticulously and even took the trouble to show me how to set and operate the timer thing. Last but not least I noticed that not only was he well presented but so was his very clean van. This was very well equipped which inspired confidence. He clearly takes a lot of pride in his work.

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
Called to ask to investigate a leak, someone was sent quickly and discovered the problem. Solutions were given in the short term and a full quotation was sent. When the work was booked it was completed quickly and efficiently.
Would recommend!

July 28, 2018
Unprompted review
Rated 5 out of 5 stars

Fast and reasonably priced service

Excellent service, someone was sent out in the hour to help and they works incredibly efficiently to fix the problem when I was slightly panicking. Also very reasonable pricing. Would definitely recommend.

July 12, 2018
Unprompted review

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