Sheilas' WheelsReviews 

32,736
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 11,928 reviews, reviewers overwhelmingly had a great experience with this company, often finding the prices to be very competitive and offering good value for money. Customers consistently praise the website and online portal for being easy to use, navigate, and straightforward, making the process of obtaining insurance simple and quick. Many people appreciate the efficiency of the service, noting that policies can be set up quickly and documents are readily available online. However, some reviewers expressed dissatisfaction with the inability to easily amend details online and reported issues with email attachments for documents. A few other people also felt that the company's handling of claims or policy renewals was problematic, with some feeling they were offered unfair terms.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers finding competitive and reasonable quotes for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the application process was... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use for... See more

Service

Users describe positive interactions with service, highlighting the ease and speed of obtaining insurance... See more

Value for money

Reviewers highlight positive aspects of value for money, often finding good prices for home insurance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another company decided not to auto renew this year and my policy expired at midnight last night .So I looked at Sheila’s wheels and saved myself £140 over the year for exactly the same level of cover... See more

Company replied

Rated 5 out of 5 stars

I am hearing-impaired so speaking to an agent (especially if the agent has an accent) over a poor telecomm connection, is a nightmare. Configuring my car insurance with Sheila's Wheels was all online... See more

Company replied

Rated 5 out of 5 stars

I do very little driving these days so I was looking for the cheapest insurance which turned out to be Sheila's Wheels. Obtaining the insurance was easy and straightforward, hopefully you can remain t... See more

Company replied

Rated 5 out of 5 stars

After the trouble I've had with my current insurer and on online comparison sites your site process was easy and straightforward. Cheaper as well. Thank you I'm well pleased with the service

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

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4.6

All reviews

(32,736)

10,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Best so far

Best so far. Only thing I can’t do with this policy is I can’t drive any other cars where I have been able to do this for the last 20 years. I don’t know. Maybe it’s an optional extra or something. But they should have it standard just like every other insurer out there. But apart from that very happy with Sheila’s wheels. Easy setup. Simple and extremely friendly. I definitely recommend them.

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

.. too early!

... only just joined! ... so a tad premature for an "assessment" !

July 1, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review.

Rated 5 out of 5 stars

Good value home insurance

Such good value is my main reason for choosing Sheilas' Wheels for my Home Insurance .The website was easy to follow with all documentation easy to access, so all the signs point to a very good company.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

I’d leave a 0 star if I could

I’d leave a 0 star if I could, go compare said I needed to change my insurance in the next two days so I picked Sheila’s Wheels and selected for it to start in August as my current one ends in September, I asked after 10 minutes if I could change my start date but couldn’t and was forced to cancel and pay a £28 fee 20 minutes after I had taken out the policy. The live chat didn’t seem to care and wouldn’t give me any other option even though you can cancel anything within 14 days and not get charged. So I had to pay £28 for 20 minutes off my own time wasted. Such a shame because I’m really struggling with money and the deal was cheap but it ended up costing me financially anyway. 0 star for customer service

June 30, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are very sorry to hear about the difficulties you experienced.
We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team
Sheilas' Wheels

Rated 5 out of 5 stars

Good all round experience

It was really easy to navigate around the site, with options for the insurance to be tailored to your requirements. Extremely happy all round. Good value for money.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive price

The price was good and the ease of getting quote made it easy to navigate. So far so good

June 30, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review.

Rated 5 out of 5 stars

A good price in a competitive market.

A good price in this competitive market for car insurance, the policy was easy to amend online
With additional items available if required, breakdown cover etc.
Documents were available to download and printout so that a hard copy could be held in the car if required.
Highly recommended service.

June 23, 2026
Unprompted review

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