Sheilas' WheelsReviews 

32,735
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 11,928 reviews, reviewers overwhelmingly had a great experience with this company, often finding the prices to be very competitive and offering good value for money. Customers consistently praise the website and online portal for being easy to use, navigate, and straightforward, making the process of obtaining insurance simple and quick. Many people appreciate the efficiency of the service, noting that policies can be set up quickly and documents are readily available online. However, some reviewers expressed dissatisfaction with the inability to easily amend details online and reported issues with email attachments for documents. A few other people also felt that the company's handling of claims or policy renewals was problematic, with some feeling they were offered unfair terms.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers finding competitive and reasonable quotes for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the application process was... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use for... See more

Service

Users describe positive interactions with service, highlighting the ease and speed of obtaining insurance... See more

Value for money

Reviewers highlight positive aspects of value for money, often finding good prices for home insurance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another company decided not to auto renew this year and my policy expired at midnight last night .So I looked at Sheila’s wheels and saved myself £140 over the year for exactly the same level of cover... See more

Company replied

Rated 5 out of 5 stars

I am hearing-impaired so speaking to an agent (especially if the agent has an accent) over a poor telecomm connection, is a nightmare. Configuring my car insurance with Sheila's Wheels was all online... See more

Company replied

Rated 5 out of 5 stars

I do very little driving these days so I was looking for the cheapest insurance which turned out to be Sheila's Wheels. Obtaining the insurance was easy and straightforward, hopefully you can remain t... See more

Company replied

Rated 5 out of 5 stars

After the trouble I've had with my current insurer and on online comparison sites your site process was easy and straightforward. Cheaper as well. Thank you I'm well pleased with the service

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.6

All reviews

(32,735)

10,844 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed , I was with this company for my car insurance and wanted to renew but had 1 change so had to speak to them through an online chat to put this in place , the lady went through everything and i accepted the change of price to then find on the day it was meant to change they hadnt done this and left me uninsured , i made a complaint for them to not even rectify the problem and was told i needed to start another quote online so not helpful , the quote then came out way too much and wasnt the same price so i thrn had to start another quote with AA who gave me a cheaper price but still more expensive from what i should of orginally been paying , the while process has been very stressful and could of led to fines if i hadnt noticed on the day that my policy documents were not in place. Will not using this company again, and iam waiting for this complaint to be sorted.

June 28, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We're sorry to hear about the extremely disappointing experience you had with your car insurance renewal.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team

Sheilas' Wheels

Rated 5 out of 5 stars

Easy peasy

So easy and straight forward on the internet no pesonal contact required!

June 27, 2026
Unprompted review
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Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Great value for money.

I got my policy via Money Super Market, saving £40+ compared to my car insurance with Hastings before they increased it by 100% because I got a part time job 🙄 I also got £15 from MSM as well 🙌

Really easy to do and great value for money 😊

June 25, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review Lisa.

Rated 4 out of 5 stars

I got insurance with few details and…

I got insurance with few details and able to choose the options and purchase at the end with one click. No annoying long calls discussions

June 24, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review Tarun.

Rated 4 out of 5 stars

Easy

Once my driving details, incl license number, were added the whole process was quick and easy.
The links for the documents was sent promptly and sign in for the user access was made simple.

June 24, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review Stephen.

Rated 5 out of 5 stars

I only just started my policy very…

I only just started my policy very straight forward, after starting my policy I had to make change within the hour, sorted absolutely no issue ! Thank you !

June 27, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

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