shellonearth.co.uk Reviews 

150
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly the crushed shells, for their aesthetic appeal in pots and gardens, as well as their effectiveness in protecting plants and aiding drainage. Many also appreciate the excellent quality of items and the wide range of products available, with the ordering process described as easy and efficient. Reviewers consistently highlight the prompt and efficient delivery service, often noting the careful packaging and quick arrival of their orders. However, some customers also noted issues with product durability, with items breaking upon use, and others found certain products less effective than expected for specific purposes, such as deterring slugs from particular plants.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as fantastic, excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and speedy delivery... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Worth every penny for the sensory experience alone! The smell, sound and touch bring back memories of childhood British beach holidays on pebbled beaches, collecting shells and paddling in the sea. T... See more

Company replied

Rated 5 out of 5 stars

Lovely ethos to company and was recommended them by Sophie valentine on social media . Great product for protection to seedlings but looks great too. Website was easy to navigate, prices were fair and... See more

Rated 5 out of 5 stars

Shellonearth have an easy to navigate website the owners are a friendly and hardworking family here in West Wales. The product of crushed shell is decorative around container plants. Especially succul... See more

Company replied

Rated 5 out of 5 stars

Apart from the whelk shells, I also purchased some other gardening items & vases. Great prices, free postage & probably the best packaged delivery I have ever received by courier (and there have been... See more

Company replied


Company details

  1. Aggregate Supplier

Written by the company

We're a small, family-run business based in West Wales, recycling whelk shells from our family's seafood processing factory rather than sending them to landfill. We crush, clean and dry the shells into a sustainable, decorative product ideal for use in the garden and beyond. The shells are available in various bag sizes from 1Kg to 800Kg bulk bags. Great for; Mulching garden beds. Useful for drainage in plant pots. Perfect as a decorative top layer in containers or pathways. Loved by gardeners for being natural, long-lasting, and slug-deterring.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(150)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Apart from the whelk shells, I also purchased some other gardening items & vases. Great prices, free postage & probably the best packaged delivery I have ever received by courier (and there have been many). A+, 10/10, Top of the Class. Will definitely order again if anything takes my fancy. Well done Shellonearth.

October 9, 2025
Unprompted review
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Reply from shellonearth.co.uk

Thank you so much for such a lovely review!

We’re absolutely delighted to hear that everything arrived safely and that you were pleased with both the packaging and your new items. Mike (our resident packing perfectionist!) will be thrilled to read your comments - he takes such pride in making sure every parcel is carefully wrapped and ready for its journey.

It really means a lot to know you’d order again - thank you for supporting our small family business.

Warmest wishes,
Caryl & the Shell on Earth team

Rated 5 out of 5 stars

perfect housewarming gift

Just amazing and perfect housewarming gift.

September 25, 2025
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Reply from shellonearth.co.uk

Thank you for your lovely review - so pleased you like it!
Caryl

Rated 5 out of 5 stars

Beautiful dressing for pots not so good against slugs & snails

Delivery seamless and quick, packaging lovely. I bought the crushed shells first and they dress pots rather beautifully. Didn't work so well for my kale which my ravenous hoard of slugs and snails have chomped despite the shell barrier. I now have some of the finer crush and hope to trial this for a barrier to my more delicate plants and veg...here's hoping 🤞

September 25, 2025
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Reply from shellonearth.co.uk

Thank you so much for your lovely review and for sharing your experience.

We’re so pleased to hear you love how the shells look as a top dressing - they really do add such a beautiful finishing touch to pots!

You’re right that results can vary when it comes to slugs and snails. The shells act more as a deterrent than a full-proof barrier - so if there’s already an infestation in the soil or compost, those determined little visitors can sometimes still find their way through.

Using the finer crush can help, as it creates a denser surface, and combining the shells with other methods (like beer traps or nematodes) usually gives the best protection.

Thank you again for your thoughtful feedback - and fingers crossed your next trial keeps those hungry slugs at bay.

Warm regards,
Caryl

Rated 5 out of 5 stars

Bringing the seaside to the garden!

Great product - love the ethos of this family run business. Always feels like we’re bringing the seaside into our east London garden!

August 31, 2025
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Reply from shellonearth.co.uk

Thank you so much for your lovely review!

We’re so happy to hear you love the product and our ethos - it really means a lot to our little family business. Knowing that a touch of the seaside has made its way to your East London garden makes us smile - especially as we lived there for 5 years before relocating back to Wales!

Warmest wishes,
Caryl

Rated 5 out of 5 stars

Great products

Shell on Earth provide great products and deliver them quickly - will be back for more soon.

August 30, 2025
Rated 5 out of 5 stars

Fabulous service from Shell on Earth

Very happy with the service from Shell on Earth. Ordered the crushed whelk shells directly from them after no longer being able to purchase the large bags from my local garden centre. I ordered them on a Sunday and they arrived on the Tuesday morning. As a beach lover and keen gardener they finish off my garden pots perfectly.

August 31, 2025
Rated 2 out of 5 stars

The product is satisfactory but the…

The product is satisfactory but the delivery by Royal Mail was atrocious it took seven days to recieve my parcel.
Seriously consider using a different courier.

August 30, 2025
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Reply from shellonearth.co.uk

Dear Susan,

Thank you for your honest review, and I’m really sorry about the difficulty with your delivery. We completely understand how frustrating it can be when timings don’t align with your schedule.

As stated at the checkout, and in our earlier correspondence, our standard shipping service is 2–4 working days, and unfortunately we’re unable to guarantee delivery on a specific day. Once your parcel is handed over to Parcelforce, delivery is carried out under their policies. In some cases, depending on the parcel’s value or the local driver’s requirements, they may not be able to leave a parcel unattended even when a note is left.

That said, we are always looking for ways to improve our customers’ delivery experience. From 15th September, we will be moving our courier service to DPD, whose advanced tracking system should give customers more flexibility and control over their deliveries.

We value your order and are sorry this experience was not as smooth as hoped.

Thank you again for your understanding, and please don’t hesitate to reach out if there’s anything further we can do to help.

Warm regards,
Caryl Andrews,
Founder.

Rated 5 out of 5 stars

Worth every penny!

Worth every penny for the sensory experience alone! The smell, sound and touch bring back memories of childhood British beach holidays on pebbled beaches, collecting shells and paddling in the sea.
The fact that this gorgeous product protects my flower and veg babies from slugs, aids drainage AND makes my plant pots and raised beds look beautiful is an added bonus!!

June 2, 2025
Unprompted review
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Reply from shellonearth.co.uk

Thank you for your lovely review!

Rated 5 out of 5 stars

Ordered two gorgeous plant pots

Ordered two gorgeous plant pots. Would have ordered more but they were the last two. Arrived quickly and packaged beautifully. Was worried they would crack or break in transit but they were perfect

August 29, 2025
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Reply from shellonearth.co.uk

Thank you for your wonderful review.

Rated 5 out of 5 stars

Great product

Always delivered in good time and great product

August 22, 2025
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Reply from shellonearth.co.uk

Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Lovely products

Initially I received my order with damaged items, however Mike at customer services was great and replacements were arranged and received safe and sound. Items are great quality. Would order from them again with hesitation. Thank you.

August 26, 2025
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Reply from shellonearth.co.uk

Great to hear - thank you!

Rated 5 out of 5 stars

First class!

All I can say is that...both the product and service is 1st class. Just love the Crushed Whelk Shells, look fantastic and saves my Aeoniums from rotting which is a good thing as they are so expensive to buy x

August 1, 2025
Unprompted review
shellonearth.co.uk logo

Reply from shellonearth.co.uk

Lovely to hear - thanks for the review!

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