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Shinjiru Offshore Hosting Reviews 

255
•
TrustScore 3 out of 5

3.2

Web Hosting Company
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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and prompt responses received. Many appreciate the quick and helpful support, often resolving issues rapidly through live chat or ticket systems. Reviewers consistently mention the reliability and instant assistance provided. However, some customers noted significant issues with service reliability and website performance, including prolonged downtime and slow processes. People also reported difficulties accessing their accounts and a decline in response times. A few encountered unhelpful support interactions, and concerns were raised about resource usage or problematic content on hosted domains.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the excellent... See more

Service

Users describe ambiguous interactions with service, with some customers praising the highly secure hosting... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and prompt... See more

Website

Customers consistently note negative experiences with website functionality, with many reporting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've never had an Issue with Shinjuru and always found them to be polite and helpful. I would have gone to 5 stars but lately they've dropped off a little on their responses on Microsoft Teams. They u... See more

Company replied

Rated 4 out of 5 stars

Never had any issues with them and they've always responded pretty quickly to my messages. I've never used anyone else so I can't really compare them. Saying that, this is the first time I've waited 1... See more

Rated 5 out of 5 stars

I had a server issue with a dedicated server. I got on live support with a very friendly person named Feeqz. My issue was fixed in minutes. I have never had quicker support and I have 4 servers wit... See more

Rated 5 out of 5 stars

Shinjiru always helped me in live chat and fix my hosting issues. Always recommend this hosting.

Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!

Contact info

3.2

Average

TrustScore 3 out of 5

255 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.2

All reviews

(255)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Top Products & Affordable Prices

I started using their services recently, and they have the most helpful support. They will help you with anything you need and fix all your issues, if there are any. Top products and affordable prices! Will use for long term definitely.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great crypto friendly hosting service

Great service all round from the domain turn around time to the customer support who are superb and very helpful. When i need hosting Shinjiru comes to mind straight away always also the fact that they are crypto friendly makes it even better.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

DONT LOOK ANY FURTHER

Best web hosting provider I have ever had hands down. As an admin it’s really nice to have Support staff that I can actually talk to about things.

Having somebody that is always available to help, and actually takes the time to help trouble shoot things, makes a world of difference. Not once have I had a problem they couldn’t help me solve.

Hosting is incredibly secure, everything they sell, comes exactly the way they describe it and more.

Never been disappointed, you guys have earned a lifetime customer!

- Webmaster, Admin, System Security Software Developer, and Data Analyst

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service

My experience with Shinjiru has been great because of their amazing support service. Their staff is quite knowledgeable and very helpful in solving any issues that may arise. Their service has much more value than they ask for.

April 5, 2021
Unprompted review

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