My daughter wanted the black patent doc martin lyric flatform style shoes for school, but we couldn't find them in the shops in a size 5. We stumbled upon shoes international while searching online... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As the shoes I ordered were not available I telephone the helpline, the lady I spoke to offered me an alternative colour, which I excepted. Also the half sizes make all the difference as I have an inb... See more
Shoes International have always been most helpful with any queries and promptly respond to ensure customer satisfaction. Have searched all over but Shoes International still maintain best value fo... See more
I've bought several pairs of Waldlaufer shoes from Shoes International. All have been at a good price, packaged well and delivered very quickly. Will definitely buy from this company again. Also if... See more
Company details
Contact info
24 Westgate, HX1 1DJ, Halifax, United Kingdom
- 01422 353831
- sales@shoesinternational.co.uk
- www.shoesinternational.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and communication
Item as described, be patient for the delivery. You will be happy with your order and the price paid
Excellent
I have always found Shoes International an exceptional company to deal with. My last purchase arrived very quickly and well packed and although the shoes were way too small for me (my fault for getting continental sizing wrong) - Shoes International refunded my order within two days of me posting them back. Together with correspondence keeping me informed of the tracking process. The staff at Shoes International are always very friendly and helpful and it is always a pleasure to deal with them.
Excellent service with very prompt delivery
Absolutely perfect, best place I've bought shoes online!
I must tell you a story! 8 and a half years ago I got a pair of Dr Marten 14 hole, twin zip, vintage red leather boots. From camden, £70, and they were my first boots I bought when I moved to London. I have worn them nearly every day since June 2005, they've been to deserts, festivals, cities, spain, america, ireland, EVERYWHERE :) I love them sooooooo much.
Last week I wondered why my feet were wet, noticed a crack in the sole (Soul?), and when I bent it, you can actually see inside the boot! :( I did actually cry quite a bit.
The DM store website had my boots for £140 (unaffordable, due to me being out of work a year ago my finances are very tight as I try and recover with my new job) then they sold out. I've been watching all the usual places sell out of this boot, or watch the prices go way high. I thought the last size 5's were on ebay at £110. After a very blue weekend I sat in front of google for over an hour. Your site was on perhaps the 30th or 40th search page!
£65 in the sale! The exact boot! My red! UK based! (cos i'm a little ocd about ordering from home, not abroad) I honestly thought I'd never see these again.
I cried again when they arrived this morning, in mint condition, perfect, beautifully packaged, smelling of heaven, with a lovely note from a lady called Lisa. Please give her a mighty hug from me.
I am SO happy. Your service ticks every box there is. I will be recommending you to everyone and will be keeping an eye on your site for when I have some money again for maybe a different new shoe!
THANK YOU THANK YOU THANK YOU THANK YOU MILLIONS!
Lots of love and hugs to all at your company, bless you all
Mel Dasan
great service.speedy delivery.lovely shoes.great prices.highly recommend
will use this company again have already been telling all my friends how great it is
Personal service, just how it should be.
I ordered some boots after mine were lost, Shoes International were getting some in stock so I ordered them. I was kept informed how my order was progressing and when the boots were delivered there was a hand written message on a compliment slip inside saying that they hoped everything was okay.
I actually phoned them to thank them for the personal service, it was very much appreciated.
great customer service
Contacted customer service as boots hadn't been despatched. They contacted manufacturer as order was coming from them. Manufacturer said there was a delay of about 1 week as the batch of boots i ordered hadn't been made yet. Customer service offered me a refund if i didn't want to wait for order but i decided to wait and they kept me up to date with order. The order was despatched on time.
Shoes different from photo.
Was expecting plain black shoes, but those delivered were shiny and moc croc. I did contact Shoes International who refunded £5.00 Could have returned but too much hassle. Not buying shoes on line again.

Reply from Shoes International
Cheapest Dr Marten Lyric shoes!
My daughter wanted the black patent doc martin lyric flatform style shoes for school, but we couldn't find them in the shops in a size 5. We stumbled upon shoes international while searching online where they had them in stock for £10.00 less than everywhere else.
The shoes are great, they were delivered quickly and well packaged! Fantastic service and product.
Excellent service
Thank you for your excellent service. I had to return the shoes as they were slightly too small. Our fault not yours. Had them returned and redelivered in under 10 days from start to finish.
Great all arround transaction!
Very good, fast shipping and well packed authentic quality product! Nice word from seller in the box. Without a doubt will buy again from this store!
Fast delivery to Australia. Extremely well packaged.
I found this company easy to deal with. I ordered the bag I had been looking for,and it didn't take long to arrive ,even though it had to travel half way around the world. It was so well packaged that it took me a while to unpack it,and I found it in perfect condition,very happy.
Excellent and efficient service
As someone who really likes Waldlaufer shoes, it was great to see that they were available from your website. You saved me a trip to Germany to replenish my shoe wardrobe!!! Added to this was your very efficient and friendly service and attention to detail.
The handwritten note included in the delivery was also appreciated.
Thank you all very much.
Excellent!
Whilst my particular selection of sandals were out of stock, I was given the choice of cancelling my order or waiting. When my order was delivered, I even had a personally written compliment slip thanking me for being patient with my delayed order and hoping that I would be pleased with the enclosed sandals. Couldn't ask for a better service!
All good!!
Shoes are great.. Service and correspondence was great too.. Thankyou.. I'm a happy customer
Fantastic service, fast updates and shoes arrived well packaged.
Was disappointed that the shoes I wanted not in stock. But given option of cancelling order or waiting. Got an update when shoes finally in (2 months later) and then sent and arrived slightly earlier than expected. Service excellent.
The only thing I would say is that I lost a lot on the currency exchange rate over that time and it would have been great to match the price I originally had paid- it showed Aust rate for the pounds. Could have got the shoes cheaper elsewhere over this period.
VERY GOOD SERVICE
EXCELLENT SERVICE COULDN'T BELIEVE HOW QUICK OUR ORDER WAS DELIVERED. IN PERFECT CONDITION.
Top service
The doc martens i wanted were not in stock, which i was informed of straight away. I was told they would be with me in 5-7 days, and 5 days later they arrived promptly and well packaged. Not only is the customer service excellent but so is the price point. The shoes i bought were not in a sale but i saved £18 compared to high street prices! This site is the one i will search first for new shoes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







