Shoes International Reviews 

733
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter wanted the black patent doc martin lyric flatform style shoes for school, but we couldn't find them in the shops in a size 5. We stumbled upon shoes international while searching online... See more

Rated 4 out of 5 stars

As the shoes I ordered were not available I telephone the helpline, the lady I spoke to offered me an alternative colour, which I excepted. Also the half sizes make all the difference as I have an inb... See more

Rated 5 out of 5 stars

Shoes International have always been most helpful with any queries and promptly respond to ensure customer satisfaction. Have searched all over but Shoes International still maintain best value fo... See more

Rated 5 out of 5 stars

I've bought several pairs of Waldlaufer shoes from Shoes International. All have been at a good price, packaged well and delivered very quickly. Will definitely buy from this company again. Also if... See more

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4.8

Excellent

TrustScore 5 out of 5

733 reviews

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4.8

All reviews

(733)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service.

I found them very good. Had delay on shoes they informed me all the way, and damn it! my Dr Martins were too tight and had to return. They refunded straight away. YES good eggs al round!

September 26, 2013
Unprompted review
Rated 5 out of 5 stars

All Round Customer Care and Service Excellent!!

I was ordering on behalf of my 87 year old Aunt. Unfortunately the first pair we ordered were just a little bit tight. Immediately they were returned and received I had an email to let me know this. The second pair we ordered were despatched immediately and they fitted perfectly. I cannot fault the service and updates I received with regards to my order from beginning to end.I now have one very happy Aunt. Thank you very much for the excellent service. I will certainly recommend your company to family and friends.

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

Great communications!

My order was delayed but Shoes International kept me fully informed. My order arrived well packaged. Couldn't ask for a better service.

September 24, 2013
Unprompted review
Rated 4 out of 5 stars

Got what I ordered with no fuss.

My order was out of stock but the company kept me informed at all stages and with the option to terninate my order at any time. Once they had the shoes, they dispatched them quickly and they were well worth the wait.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Happy with the brand name Romika, cheaper than other websites and fast delivery

September 23, 2013
Unprompted review
Rated 5 out of 5 stars

No hassle refund

Bought the boots I wanted from Shoes International. Delivered quickly, well wrapped and cheaper from the brand website directly!

Unfortunately, they were too tight on the legs and because I couldn't guarantee they'd stretch I sent them back which cost me £11 special delivery. My refund was dealt with immediately.

My only constructive feedback would be please state the dimension of the footwear it might prevent a few returns. I would buy from Shoes International again but I think I would ask for the dimensions before placing an order.

September 22, 2013
Unprompted review
Shoes International logo

Reply from Shoes International

Hi Claire

Many thanks for your kind comments and constructive feedback.

Please do not hesitate to ask us for sizing advice before your next purchase.

Unfortunately practicalities dictate that it would be impossible to list the dimensions of all the stock we sell - but we have experienced advisors who can help ensure we send you the correct size.

Kind Regards

Mike Small
Shoes International

Rated 5 out of 5 stars

especially brilliant service!

Ordered boots, faabulous fast service unfortunately boots didn't fit, phoned for info and advice.received said info /advice returned boots refunded quickly. Would recommend for sure

September 20, 2013
Unprompted review
Rated 5 out of 5 stars

Particularly helpful and excellent service

I had a few queries on a pair of boots and really wanted to make sure they were going to be a good fit and meet my expectations. I got a very quick response on all queries and found the overall service and delivery of 'Shoes International' to be excellent. Also, by far the cheapest on the boots I ordered and I really shopped around.

September 20, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

I ordered some Mephisto sandals from Shoes International there website said they were in stock but an email informed me that they had to be ordered in. I was given the chance to cancel but decided to stay with them as the price quoted was the best I had found. They kept you informed all the way through and although was told it would probably be October before they arrived they came early September which was a bonus.
I would certainly order from them again.

September 19, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

the shoes I ordered came quickly, were well packaged, cheaper than I had seen elsewhere, and were perfect. I would definately use this website again.

September 19, 2013
Unprompted review

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