Bottoms Lab Reviews 1,038

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Complete scam. The Email provided is not valid so cannot even ask for a refund or return. The quality is cheap cotton not worth more than $10. Looks like it was made in a sweatshop with 0 care.... See more

Rated 5 out of 5 stars

I ordered two pairs of the 30" Momentum long pants. Fit Advisor suggested I order size large but I knew 32-33" would be too loose so I ordered the medium. When the pants arrived, I found them still l... See more

Company replied

Rated 5 out of 5 stars

Super comfortable and stylish pants. I love them and wear a pair of 32" Momentum long pants every single day. I recently had an issue with two seams which suddenly came undone after a period of heavy... See more

Company replied

Rated 5 out of 5 stars

I purchased a pair of chino pants last week but noticed the stitching came off slightly. I contacted the Bottoms Lab team and was promptly assisted by Zoey, who was of great help and provided a pair o... See more

Company replied

Company details

Information provided by various external sources

Bottoms Lab is an independent brand founded by a pair of brothers residing in Melbourne. All our apparels are engineered and designed by the best.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 4 out of 5 stars

Comfy but snug

The material is nice and comfortable but the size was a bit snug. Need to go up a size.

March 19, 2022
Unprompted review
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Reply from Bottoms Lab

Good day X-man,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, and awesome fitting pants that genuinely feel like they'll last a long time. Will be grabbing more for the summer!

March 10, 2022
Unprompted review
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Reply from Bottoms Lab

Hello Brad,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Great Company

Great products, amazing service, fast processing. Will be back for sure!

March 8, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello Sly,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

5 star service

Thanks heaps to all the staff at Bottoms lab, helping me to get the right pants that perfectly fit, especially to Zoey, she is very patient and helpful and it’s really nice to deal with her. I picked up the wrong size in my first order and she helped me to exchanged to the right size. Also, I have to mention, the delivery is really fast, absolutely beyond my expectation - when I requested for an exchange, they just posted me another order on the same day without even checking the returned ones. Highly recommend. Thanks again.

March 7, 2022
Unprompted review
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Reply from Bottoms Lab

Hello Xin,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

AWESOME SHORTS

Initially ordered one duo pack and they are fantastic. Have now purchased the other duo pack so I’ll have four pairs in different colours…..

March 3, 2022
Unprompted review
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Reply from Bottoms Lab

Hello Adam,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Highly Recommended

Excellent product. Super fast delivery. Will definitely use again. Highly recommended.

March 3, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello Anthony,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Great service

Great service, Shorts arrived in timely fashion, the only thing I have is I was after the light blue colour, but there not available

February 25, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day Chris,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

The pants are of really good quality…

The pants are of really good quality bot need attention to button hole size as every time you undo zip the button fulls out

February 25, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day Rob,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Easy simple order process.

Easy simple order process.
Good quality pants.

February 24, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello K.L,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Great fitting Momentum shorts

Great fitting Momentum shorts. Only worn once but every aspect is good. Can't understand why the Chino shorts are mainly polyester & not cotton. I only wear cotton or wool.

February 23, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day John,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Amazing products

Amazing products! Really comfortable!

February 23, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello David,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

More please!

Delighted with the service and the product. My only complaint: I wish these shorts came in more colours so I could buy more of them.

February 20, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day John,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Delivery was fast and the fitting of…

Delivery was fast and the fitting of the pants were excellent this time.

Will definitely buy again!

February 19, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day Siao,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Hybrid shorts 3 pack

Great pair of shorts, really cool comfortable and lightweight, I was very impressed with the quality of both materials and workmanship, I would buy again and recommend a friend, thanks bottoms lab.👍🏻

February 19, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hi Lee,

Thank you for the generous rating and for reviewing Bottoms Lab!
We’re pleased that we were able to provide you with exceptional service/products that are worth your every penny.

The next time you shop with us, do not hesitate to ask one of our team members how you can get great discounts should we have any special deals or personalized 10% discount for dropping us a review.

Once again, appreciate the time spent reviewing our product and services!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Only wish I was able to package my…

Only wish I was able to package my Choice of colours. Had to buy them separately. Ended up spending more to do so.

February 18, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day Dino,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 4 out of 5 stars

The blue legging was pretty tight

The blue legging was pretty tight, it says the wrist was between 33-34, but it feels like I’m wearing 32 max

February 15, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Good day Abdullah,

First of all, thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead.

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Customer service has been outstanding

Customer service has been outstanding! I ordered pants in the wrong size was able to get an exchange processed in no time. They couldn’t have been more helpful. Oh, and the pants were great too! Will definitely be coming back!

February 14, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hi Tim,

Thank you for the generous rating and for reviewing Bottoms Lab!
We’re pleased that we were able to provide you with exceptional service/products that are worth your every penny.

The next time you shop with us, do not hesitate to ask one of our team members how you can get great discounts should we have any special deals or personalized 10% discount for dropping us a review.

Once again, appreciate the time spent reviewing our product and services!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Stylish, yet rugged.

Love the new pairs of pants I received very modern and has a durable finish to it. Good job!!!

February 13, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello Quinn,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Worth the Wait!

I live in Puerto Vallarta Mexico and I am always on the lookout for comfortable, attractive and breathable shorts. When I saw the ad for Bottoms Lab, I immediately went to their website and was really impressed with all the items.
I was so excited about receiving my shorts that I set them out to wear immediately the next day to my art gallery job with a nice polo shirt and cool tennis shoes. The look here is always very casual. They looked, fit and felt great. I got compliments on them all day long. I highly recommend their product and will be placing another order very soon!

February 12, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hi Frankie,

Thank you for the generous rating and for reviewing Bottoms Lab!
We’re pleased that we were able to provide you with exceptional service/products that are worth your every penny.

The next time you shop with us, do not hesitate to ask one of our team members how you can get great discounts should we have any special deals or personalized 10% discount for dropping us a review.

Once again, appreciate the time spent reviewing our product and services!

Best,
Bottoms Lab Team

Rated 5 out of 5 stars

Very nice product

February 10, 2022
Unprompted review
Bottoms Lab logo

Reply from Bottoms Lab

Hello Steve,

Thank you for taking the time to drop us a review.

It has been a pleasure serving you throughout your shopping experience with us! We're glad that our products (and services) are up to your expectation - we do hope we will continue to do so in the long run.

We hope you'll come and shop with us again soon. Until then, take care and stay safe!

Best,
Bottoms Lab Team

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