I’ve just purchased for the first time, but definitely not the last! I had to make a change to the order almost immediately (my mistake), and I received a prompt and friendly confirmation of the chan... See more
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See what reviewers are saying
I’ve been shopping at impressions for a couple of years, and it’s by far my favorite go-to online shopping store. I frequently order items several times a week! It’s reasonably priced, and as a short... See more
Horrible product and experience. I ordered a beautiful blouse "The Paparazzi Top in Champagne" for $46 as a Christmas gift. I was so embarrassed when my gift was opened and displayed. It looked like a... See more
I don’t know how anyone could give this boutique less than 5 stars—I would give them more if I could! Quality of clothing: amazing. Sales: frequent and substantial. Customer service: fantastic. Shippi... See more
Company details
Information provided by various external sources
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe. Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience. If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Contact info
2002 Ford Avenue, 72764, Springdale, United States
- 479-301-2292
- hello@shopimpressions.com
- www.shopimpressions.com
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Replied to 100% of negative reviews
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I have ordered from this boutique…
I have ordered from this boutique multiple times and always have had excellent and prompt shipping and delivery times with items as expected and good experiences with customer service!
Amazing Boutique
Great Boutique!
I received my order packaged as a present!
So excited!
I love my new beatiful and unique boots!
Hot recommend!
Lead and Cadmium Warnings on Jewelry: Cheaply made/overpriced
Even though I loved the bag that I received (beaded clutch), all of the jewelry I ordered was cheaply made, and even on sale the price can not be justified. What really bothers me is that all the jewelry had a warning for lead and cadmium, all made in china. These things were not written on website and I can't use any of if nor can I return it since it is final sale. I will never buy anything here again and Do Not recommend this online store.

Reply from Impressions Online Boutique
Absolutely LOVE this boutique
Absolutely LOVE this boutique! Discovered it recently via online blog and I’m so happy to have found it! It has all my favorite styles that I can’t seem to find in stores. Quality of the items I’ve ordered are always amazing and the customer service is awesome as well! Highly recommend. My new go-to online boutique from now on. It is THE one!
This is by far my favorite online…
This is by far my favorite online boutique. They have the cutest stuff and their customer service is outstanding! Make sure you don’t leave things in your cart too long because they sell out fast. Love this boutique!
Wonderful!
I ordered a dress for my best friend's gender reveal party. She is asking that everyone wear either pink or blue to guess the gender. Being the only one who will actually know what the gender is, I was wanting to wear both colors. I ordered the Tropical Times Tie Dye babydoll dress in Pink and it is PERFECT :) I'm so excited and can't wait to wear it for her party. Y'all shipped it moments after I ordered, it arrived so fast, and the quality is amazing. This was my first time ordering from y'all and I will definitely be ordering again. Thanks so much!
first time ordering
It was my first time ordering from this boutique, the shipping was incredibly fast! The quality of the products were great!! I bought a few items to wear at a winery resort in Georgia for my bachelorette weekend and I couldn't be happier with the service provided.
Amazing Customer Service Department!
Impression has quickly become one of my favorite online boutiques! To start the sales are amazing! Clothes and shoes are so cute and always fit perfectly. To top it off, the customer service is absolutely lovely to work with! Recently my package was messed up by USPS during transit, USPS took responsibility for this, but 5 of my items were missing. I emailed Impressions about what happened and that same day they shipped the missing items they had in stock and emailed me a gift card credit for the two items they were out of (was given option of refund). I worked with the same rep, Dana, the entire time and she was very prompt with her replies! I’ve had horror story experiences with online boutiques, but this place is the exact opposite!
Favorite online boutique....
This is one of my most favorite online boutiques! Their customer service is great and so are their clothes. They are constantly updating their selection. Every item of clothing I’ve purchased has been of great quality. Highly recommend!
One of my favorite stores
One of my favorite stores! After buying a house just over a year ago now, I’ve been super tight with my money. I thought I’d treat myself to Impressions boutique as they always have great quality clothing! Also their customer service is just as great! Dana was super helpful and responded so quickly! Can’t wait to keep getting my wardrobe from them!
The BEST customer service!
I've been ordering from Impressions Boutique for several years now. Not only do I love their clothes and prices, but their customer service team is incredible!! They are very easy to communicate with and resolve any issues quickly and kindly! My favorite online store by far!!
The BEST customer service!
I found a dress on another boutique website I shop at regularly and knew I had to have it for a photo shoot I have coming up. It was sold out!!! I searched everywhere for it and finally found it on Impressions! I ordered it and emailed them to ask if it would get to me in time. I have never had another company respond faster, be so polite, and so incredibly helpful. This is the Chick-fil-a of online boutiques!!! Will definitely order from them again!
I shop regularly at Impressions and…
I shop regularly at Impressions and love it! I recently received a defective shirt and I emailed them to let them know. They responded right away and sent me a return label so I could send back the defective one. They are also sending me a new shirt! They have great customer service! Thank you Impressions for taking care of your customers!!
Very Satisfied with Quality and Style
I have been placing orders over the last year and have been very satisfied with the quality of the items I have received. The one time I sent an item back they immediately sent me a return label and the refund was promptly handled. I also like the fact that all the detail on sizing for each item is available.
I've ordered several items from…
I've ordered several items from Impressions and have always had a great experience with them even with returns. They provide great customer service to their customers. I highly recommend them!
I discovered Impressions a few weeks…
I discovered Impressions a few weeks ago and just placed my 4th order.. Very happy with all the items I have purchased... I would highly recommend...
This online boutique is my absolute…
This online boutique is my absolute favorite! They always have just what I am looking for at great prices! They have lightening fast shipping. And their customer service is impeccable! I shop here frequently and will continue doing so! I love these ladies and their lovely boutique!
I bought a summer dress
I bought a summer dress, it looked very pretty on the website however the fabric is too thin and unfortunately Im not even going to be able to wear it since is already torn.
The price wasn't too bad but the quality of the dress is too bad.
I won't recommend to but on this website unless you have enough money to pay for something you might wear once.

Reply from Impressions Online Boutique
I generally tend to be very skeptical…
I generally tend to be very skeptical about ordering boots online. However, I gave it a shot and was I ever PLEASED. They are the most comfortable boots I’ve ever had. Big thumbs up 👍🏼
Quality in Products & Service
I’ve been ordering from this company since I was in college, I’m not 28, and I absolutely love everything about them. From their great quality clothes to their amazing customer service I would recommend this shop to anyone. I’ve multiple times asked for sizing clarification based on my body type and they’ve always responded promptly. Additionally during COVID I recently didn’t receive a package, it still says “in transit” from USPS. While this is a problem of the postal service and not boutique itself without question they sent me new items. Thanks for everything you do!
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