Shopmium Reviews 

770
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I am very disappointed. They deducted £4 from my balance due to “inactivity”, yet they don’t even allow you to withdraw your money unless you have at least £10. How am I supposed to stay active when... See more

Rated 1 out of 5 stars

In common with many others, I have found many of the offers are not applicable to me and a lot of items are not stocked in the Morrisons store where I do my main shop. Last week there were 2 offers I... See more

Rated 5 out of 5 stars

Love the variety of items available on the app, they are also readily available from various supermarkets both in-store and online. Easy to submit cashback - just take photo of receipt and scan barcod... See more

Company replied

Rated 5 out of 5 stars

Love this app, it makes shopping fun to try new things and also get money back on regular items. Bonus gift for birthdays gives that extra bit of special attention as a gold member. Have introduced ma... See more

Company replied

Company details

  1. Cashback Provider

Written by the company

Shopmium is a free cashback app that helps you save money on your groceries. You can find exclusive offers on food, drinks, beauty, household items and more. You just need to buy the eligible products, send a picture of your receipt, scan the product(s) barcode(s), and wait for your cashback to be credited to your account. It's that simple!


Contact info

3.4

Average

TrustScore 3.5 out of 5

770 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(770)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

To be honest your customer service is…

To be honest your customer service is bloody awful, I have sent emails I have commented on your Instagram and NOTHING FROM ANYONE! However I do love the app, it's amazing! I have made such a good amount of cashback and it's on all the products that I used.

It's your service that lets you down!

May 8, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Hi there! So sorry to hear you haven't received a message back. Please send a message to us on Instagram so that we can check in on this internally.
The Shopmium Team

Rated 5 out of 5 stars

Well worth looking at

Been using shopmium for a while now and not had any problems, great app and like the added incentives of birthday or anniversary gifts.

June 4, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so much for being a loyal Gold user!!

Rated 5 out of 5 stars

Love using Shopmium

Love using Shopmium, gives you a chance to try new things at a reduced price, or sometimes free.
I don't usually have to wait too long to get paid either, what's not to like!

June 2, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot Debra!

Rated 4 out of 5 stars

It’s ok

It’s ok but I can very often not get the items I’m looking for or the items my shop sell and are the only items of that they have do not qualify. When I do get items it’s very quick and easy to request my refund. Just so sad I can’t get the items i would like to try and nit sold

June 3, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks Yvonne! We're working with our partners to improve visibility of what stores stock the offers.

Rated 5 out of 5 stars

I love trying new products

I love trying new products and if there's a big discount to try it,or sometimes free, count me in❤️

June 3, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks for the review Jennifer!

Rated 5 out of 5 stars

Reliable and fast cashback

Reliable and fast cashback
I always try new staff via this web, trustful and always have something new for me to try

June 3, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so much :)

Rated 4 out of 5 stars

A great app for trying new products

A great app for trying new products. You purchase first, scan the barcode and send a copy of your receipt for discounts and in some cases free products of the month. I have rated 4 stars as it can be difficult to find the products for that month and most offers apply to the big chain supermarkets like Asda, Sainsbury, Tesco, Co op and Waitrose

May 31, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks Elaine! We're working with our partners on improving the visibility of products in stores :)

Rated 5 out of 5 stars

Shopmium app.

Great app for saving Money in this cost of living crisis.
Just a pity not all stores stock the items that are on offer, but I suppose you can’t have everything.

June 3, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot Ken!

Rated 4 out of 5 stars

A great cashback app with quick payouts, but mostly niche products.

Shopmium has a great cashback service where you buy products that they list on their app, scan the barcode, upload the receipt and usually receive the cashback (cashback offered is dependent on the offer) within a few days.

A barcode checker is provided with each item in the app to ensure that you buy the correct item during your shop.

The app is straightforward, with categories of each supermarket, and a list of offers for products which they provide cashback redemptions. Clicking on the product displays the level of cashback which they would provide to you. If you see a great cashback offer, and sometimes they offer freebies, you simply go to the supermarket, scan the barcode to check if it's the correct item, purchase it, then when you redeem the offer simply scan the barcode of the product and upload a photo of your receipt. There is a menu option to check the status of your redemption and Shopmium usually pay out to your bank or PayPal within a few working days.

Shopmium also includes a referral system for free £3 credit to you and a freebie for your referral, and for the dedicated users they offer a Gold membership. Gold membership offers unique offers and freebies, but they are not regularly offered, and most of the time they have short deadlines (the recent Maggi mix freebie was only available for a day, after which it reverted to a "buy x amount get increased discount" offer). To get into the Gold membership you need ten offer redemptions, and to stay in Gold you need to redeem an offer every 30 days. With the amount of great offers available on Shopmium this is easier than it looks.

The reason for four stars is because offers are usually for niche products, some of which in my experience I have not been able to find in major supermarkets like Asda. If they had more common products they would easily get the deserved five stars from me. Their system is far better than the likes of Greenjinn and Checkoutsmart.

If you have a Sainsbury's or Tesco near to you, this is a must-use app, there are a wealth of offers on the app for you. If you have a Morrisons or Asda near to you, this app is a great benefit but you wouldn't get as much benefit compared to the Sainsbury's and Tesco shoppers.

June 1, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot Hassan! Your feedback has been passed on to the relevant teams, and we appreciate the detailed review

Rated 5 out of 5 stars

Love this app recommend

Love this app, it makes shopping fun to try new things and also get money back on regular items. Bonus gift for birthdays gives that extra bit of special attention as a gold member. Have introduced many friends to this app and they enjoy saving money and trying items to. Money is usually returned within a few days.

June 1, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so my for sharing your love of Shopmium!

Rated 5 out of 5 stars

Great App!

Good opportunity to try new products at a low price. Money paid promptly.

May 29, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so much!

Rated 4 out of 5 stars

Usually very easy to use but this week…

Usually very easy to use but this week I was told about an offer and when I was in the shop to purchase it,it had disappeared from the app!

May 30, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Hi there Chris! Sorry this happened to you - please reach out to contact.uk@shopmium.com for help in the future

Rated 5 out of 5 stars

Great app

I love the app it gives me lots of new and favourite products to try

June 1, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks Yusuf!

Rated 5 out of 5 stars

A great app

A great app, lots of different offers - something to suit everyone. It is great being able to try products that I wouldn’t have if I had to pay full price. The money is in the bank really quickly, no having to wait until a set amount has been achieved.

May 31, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot Teresa! Happy to hear you love the app

Rated 4 out of 5 stars

I have been a member since Oct 2021 and…

I have been a member since Oct 2021 and redeemed without effort £297 of freebies, been introduced to products that I would otherwise not have been likely to purchase or try and all for free

May 30, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks Gij and congrats for being a user for so long!

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