Shopmium Reviews 

770
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I am very disappointed. They deducted £4 from my balance due to “inactivity”, yet they don’t even allow you to withdraw your money unless you have at least £10. How am I supposed to stay active when... See more

Rated 1 out of 5 stars

In common with many others, I have found many of the offers are not applicable to me and a lot of items are not stocked in the Morrisons store where I do my main shop. Last week there were 2 offers I... See more

Rated 5 out of 5 stars

Love the variety of items available on the app, they are also readily available from various supermarkets both in-store and online. Easy to submit cashback - just take photo of receipt and scan barcod... See more

Company replied

Rated 5 out of 5 stars

Love this app, it makes shopping fun to try new things and also get money back on regular items. Bonus gift for birthdays gives that extra bit of special attention as a gold member. Have introduced ma... See more

Company replied

Company details

  1. Cashback Provider

Written by the company

Shopmium is a free cashback app that helps you save money on your groceries. You can find exclusive offers on food, drinks, beauty, household items and more. You just need to buy the eligible products, send a picture of your receipt, scan the product(s) barcode(s), and wait for your cashback to be credited to your account. It's that simple!


Contact info

3.4

Average

TrustScore 3.5 out of 5

770 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(770)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy refunds

Speedy refunds
Good communication from Shopmium. Only problem is that even though I have large stores of all major supermarkets close to where i live, the items are rarely stocked.

June 13, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks Karan :) We're working with the brands to improve store visibility!

Rated 3 out of 5 stars

Very easy cash back

Very easy to use and get cash back very quickly with little effort. Takes seconds.

Only trouble is living in Cornwall, there are many offers where goods not available so you miss out on offers. Expect that is due to producer testing out new products in larger city areas. Live somewhere with more people and it’s 5*!

June 6, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot John! We're working with the brands to improve visibility of offer locations - stay tuned :)

Rated 4 out of 5 stars

Great way to try new foods or receive…

Great way to try new foods or receive discount on things you already like. Better if you live near a larger supermarket. Purchases are reviewed quickly and rewards paid.

June 12, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks JB!

Rated 3 out of 5 stars

I like Shopmium but it’s very hard to…

I like Shopmium but it’s very hard to find some of the products when you ask in thr shop like sainsburys they say we don’t stock that product anymore and it’s on a few different items It gets to hard work to try and locate them to try

June 8, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Hi Pauline! Thanks so much for the review. We're working hard with brands to improve offer visibility as we know how frustrating it can be to not find a product in the shops.

Rated 3 out of 5 stars

Be cautious of the T&Cs

Great way of allowing me to try products I may not normally try without paying full price for them. The process of claiming the cash back is straight forward and the process time is very quick.

My grievance with the app is that some of the T&Cs on the products are very difficult to follow i.e. occasionally you can purchase may flavours/scents of a product where as other times, you are limited just to one. Once you have purchased the product, it is a little late if you are unable to claim the cashback as I have unfortunately found out.

The app could be made better by being more interactive when using it in store i.e. being able to keep items in a basket so that all that needs to be scanned is the receipt at the end of the shop.

June 7, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot for the detailed feedback Zoe. I've passed this feedback on to the relevant teams.
The Shopmium Team

Rated 5 out of 5 stars

Good experience

Shopmium offers are good enough. After the surge of inflation, almost all cashback apps have decreased the number of completely free products. Now, most of the products are half priced or third off. Their support service is prompt. Sometimes, they respond me on the same day. On my birthday, they gave me free box of celebrations worth £4. That was very appealing to me that they care for their customers.

June 6, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so much Madeeha - happy to hear you're enjoying the app :)

Rated 5 out of 5 stars

birthday treat….

easy to use - great way to save money and to try different things - freebie to join - reward for referrals and a birthday present - winning!!…

May 13, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks a lot for being a loyal gold user Anne!

Rated 4 out of 5 stars

Easy to use app

Easy to use app. Good offers most of the time with a good variety. Efficient payment process.

June 2, 2023
Unprompted review
Shopmium logo

Reply from Shopmium

Thanks so much!

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