The quality of the blankets I've ordered (4 so far) has been excellent - the pillows not so much. Trying to return them was a disaster. I'll stick to purchasing only blankets going forward.
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Review summary
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Reviews shaping this summary
Overall I had a great experience. Shipping was a little delayed but when I inquired I received a response instantly, and Angelo continued to update me throughout the shipping process, even checking in... See more
Company replied
I ordered a piece from Moderny from the internet. I failed to give the correct mailing address as it was a gift, not coming to me. With minimal hassles, Monica took care to change the address. When th... See more
Company replied
I ordered the Colourful Women figures. They are vivid, beautifully crafted & ultra-modern. They are very striking when displayed. They took some weeks to come as they are individually hand painted how... See more
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Company details
Written by the company
We are your trusted source for all modern home decor items!
Contact info
United States
- hello@moderny.co
- www.shopmoderny.com
4.0
Great
455 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
I ordered a piece from Moderny from the internet. I failed to give the correct mailing address as it was a gift, not coming to me. With minimal hassles, Monica took care to change the address. When the item arrived it was not what I had ordered. Again, with minimal hassles Monica sent out the piece I wanted originally. No questions asked, just excellent customer service. I highly recommend using Moderny!!!
August 28, 2025
Unprompted review
Reply from Moderny
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Monica was able to quickly assist you with updating the mailing address and ensuring your gift reached the right place. It’s always our goal to make the process as smooth and hassle-free as possible, and we’re so glad we could make things easier for you.
We’re also very happy that Monica promptly resolved the mix-up with your order and got the correct piece sent out without delay. Your recommendation means the world to us, and we’re truly grateful for your kind words and support. We look forward to serving you again and providing the same excellent experience in the future!
Poor quality
Received some multi purpose hangers and they are really bad quality. I left a review which hasn't shown up on the product. All the reviews are 4 o'r 5 stars so I'm confident these are not legitimate as the product is clearly not worth the price. Avoid this website
September 23, 2025
Unprompted review
Reply from Moderny
We’re truly sorry to hear about your disappointment with the multi-purpose hangers and that they did not meet your expectations. We take all feedback very seriously, as it helps us improve both our products and customer experience. Reviews may take some time to be processed and appear on the website, but please know that we value every customer’s input, whether positive or critical.
To help us address your concerns further, we kindly ask that you reach out to our customer service team via email. They will be able to review your order details directly and assist you with the next steps. Your experience matters greatly to us, and we appreciate you taking the time to share your feedback.
Angelo's communication
Good morning,my experience had been truly amazing, from the moment I alerted Mloderny the urgency of my abstract woman needing to be delivered before we went away the communication was amazing from Angelo! To the point the parcel was redirected to a place of my of my choosing, as it turned out I received it before I left, their follow up for this was outstanding. Thank you
September 17, 2025
Unprompted review
Reply from Moderny
Thank you so much for sharing your experience with us! We’re delighted to hear that Angelo was able to assist you so efficiently and ensure your abstract woman artwork arrived in time before your trip. It’s wonderful to know that the communication and extra care in redirecting your parcel made the process smooth and stress-free.
Your kind words about our follow-up truly mean a lot. We always strive to go the extra mile for our customers, and it’s rewarding to know that this effort made a difference for you. Thank you again for your trust and support. We’re so pleased you’re happy with your experience, and we look forward to assisting you again in the future!
I received my products from the Moderny…
I received my products from the Moderny and I must say that they are of excellent quality and faithful copies of their photos.
September 21, 2025
Unprompted review
Reply from Moderny
We’re so happy to hear that your products from Moderny arrived and that you’re pleased with the excellent quality! It’s wonderful to know that the items matched their photos and met your expectations perfectly. Ensuring that what you see is exactly what you receive is very important to us, and your feedback means a lot.
Thank you for taking the time to share your experience with us. We truly value your support and are thrilled that you’re satisfied with your purchase. We look forward to serving you again and bringing you more pieces you’ll love just as much!
Love the products offered.
Love the products offered.
The prices are good too.
August 4, 2025
Unprompted review
Reply from Moderny
Thank you so much for your kind words and for sharing your positive experience with us! We’re delighted to hear that you’re enjoying the products we offer. It means a lot to know that our selection has met your expectations, and we’re always striving to bring unique and high-quality items that our customers truly love.
We’re also happy to hear that you find our pricing to be fair and competitive. Providing great value is very important to us, and your feedback reassures us that we’re on the right track. We truly appreciate your support and look forward to serving you again soon!
The pillowcases are beautiful and look…
The pillowcases are beautiful and look lovely on our white couch…..initially my Husband wasn’t pleased but I changed his mind….great small company that responded immediately when I thought I had to return…do NOT hesitate to purchase here!
August 28, 2025
Unprompted review
Reply from Moderny
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that the pillowcases look beautiful on your white couch and that you were able to change your husband’s mind once he saw how lovely they look in your home. It makes us so happy to know that our products are not only meeting expectations but also adding charm and comfort to your living space.
We also greatly appreciate your kind words about our service. Our team takes pride in responding quickly and ensuring that every customer feels supported, whether it’s with a question or a potential return. Hearing that you had such a positive experience means a lot to us. Thank you again for your trust and recommendation — we’re thrilled to have you as a valued customer!
Good practical product
Good practical product. No trouble with the delivery. Thank you!
August 13, 2025
Unprompted review
Reply from Moderny
Thank you so much for your kind feedback! We’re delighted to hear that you found the product practical and that everything met your expectations. It’s always our goal to ensure both the quality of our items and a smooth delivery experience, so knowing this went well for you means a lot to us.
We truly appreciate you taking the time to share your experience and for choosing our store. Your satisfaction is our priority, and we look forward to serving you again in the future with the same level of care and reliability.
Reply from Moderny
Thank you so much for your feedback — we're glad to hear everything went well! It’s always great to know that your experience with us met expectations, and we truly appreciate you taking the time to share that.
If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We're here to help and look forward to assisting you again soon.
I ordered the Multi-Functional Pants…
I ordered the Multi-Functional Pants Rack × 3 and recommend AVOIDING this. They have all literally broken to pieces, flimsy and beyond repair, I had to throw them all away. After complaining about this to customer service I was advised that nothing could be done as I was beyond the 30 day policy, other than a 30% discount on future purchases. Bearing in mind that the items also took weeks to arrive. I won’t be using the discount, as I won’t be ordering anything else from this company.
June 24, 2025
Unprompted review
Reply from Moderny
Thank you for your feedback, and we’re truly sorry to hear about your experience with the Multi-Functional Pants Rack. We understand how frustrating it must be to receive items that did not meet your expectations, especially after a long wait. Please know that product quality and customer satisfaction are very important to us, and we take your concerns seriously.
While our team initially responded based on our 30-day policy, we appreciate you taking the time to share your experience in detail. We’d like the opportunity to look into this further and pass your feedback along to the relevant department. Kindly reach out to us via email at Hello@moderny.co so we can gather more information and assist you accordingly.
Great selection of whimsical and practical products.
Great selection of a variety of fun artistic products - some very practical and functional and then some are just whimsical and clever. I thought the new tariffs with China (product shipped from) would really slow down the delivery time but it was about the same, 10-14 days. I know this seems like a long time compared to some big brand U.S companies but you can check the status online. Everything is packaged well and I've never had anything damaged in the 3 orders I've placed.
May 23, 2025
Unprompted review
Reply from Moderny
Thank you so much for your thoughtful feedback! We're thrilled to hear that you’re enjoying the variety in our product selection and that our careful packaging has ensured your items arrive in perfect condition. It’s always rewarding to know that our mix of practical and whimsical designs is appreciated by our customers.
We also appreciate your note on shipping. While delivery times can vary due to international factors, we're glad to hear your orders have consistently arrived within the expected timeframe. Your continued support means a lot to us, and we’re always here if you need anything.
Consistently beautiful blankets
The quality of the blankets I've ordered (4 so far) has been excellent - the pillows not so much. Trying to return them was a disaster. I'll stick to purchasing only blankets going forward.
June 17, 2025
Unprompted review
Reply from Moderny
Thank you for your feedback and for being a valued customer. We’re thrilled to hear that you’ve been pleased with the quality of our blankets. It’s wonderful to know they met your expectations. At the same time, we’re truly sorry that the pillows didn’t meet the same standard and that your return experience fell short. That’s not the level of service we aim to provide, and we apologize for any frustration this caused.
Your comments have been shared with our product and support teams to help us improve both the quality of our pillow offerings and the efficiency of our return process. We appreciate your continued trust in our blankets and hope to have the opportunity to restore your confidence in our other products in the future. If there’s anything further we can do to assist, please don’t hesitate to reach out.
I'd been looking for black tableware…Very Very Satisfied
I'd been looking for black tableware for some time when Moderny came into one of my feeds. I bought a sample place setting to test them out. When they arrived I was blown away by how gorgeous they are. I'll be ordering 5 more sets very soon.
May 20, 2025
Unprompted review
Reply from Moderny
Thank you so much for sharing your experience! We're thrilled that Moderny caught your eye and even more delighted that the sample place setting exceeded your expectations. It's always exciting to hear when our products make a strong first impression, and we're so glad the black tableware turned out to be exactly what you were looking for.
Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We can’t wait to get the rest of your sets to you, and we’re confident they’ll look stunning on your table. If there's anything we can do to assist with your next order or ensure everything is just right, please don't hesitate to reach out.
Lovely colourful cushion cover
Lovely colourful cushion cover
Kept in touch with me re delivery
May 7, 2025
Unprompted review
Reply from Moderny
Thank you for your lovely feedback! We're so glad to hear that you’re happy with the colorful cushion cover. It’s always a joy to know our products brighten up your space. Your satisfaction means a lot to us, and we’re thrilled that the design met your expectations.
We also appreciate your kind words about our communication. Keeping you informed every step of the way is part of the service we strive to provide, and we’re glad you felt supported throughout the delivery process. If there’s anything more we can do for you, we’re just a message away!
Firework solar lights are fabulous
Firework solar lights are fabulous. I have reordered them because they are so good and work so well in my garden.
May 21, 2025
Unprompted review
Reply from Moderny
Thank you so much for your kind words! We're absolutely delighted to hear that you're enjoying the firework solar lights and that they’ve made such a great impression in your garden. It’s always wonderful to know when a product not only meets but exceeds expectations and even better when it inspires a reorder!
Your continued support means a lot to us, and we’re thrilled the lights are adding such a lovely touch to your outdoor space. If there’s ever anything more we can do for you or if you need help choosing additional items, please don’t hesitate to get in touch. Enjoy your beautifully lit garden!
Reply from Moderny
Thank you so much for your kind words! We're thrilled to hear that you were happy with the service, product quality, pricing, and delivery time. Providing a seamless and satisfying experience is exactly what we strive for, so your feedback means a lot to us.
We truly appreciate your support and are glad we could meet your expectations across the board. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!
The whole experience from start to…
The whole experience from start to finish
May 6, 2025
Unprompted review
Reply from Moderny
Thank you for your feedback! We're so pleased to hear that your entire experience—from start to finish—was a positive one. We aim to make every step of the process smooth, enjoyable, and stress-free, so it’s great to know we delivered on that promise.
Your satisfaction is our top priority, and it’s always rewarding to hear when we've succeeded. If there's ever anything you need or if we can assist you further in the future, we’re just a message away!
COMMUNICATION WITH THIS COMPANY IS…
COMMUNICATION WITH THIS COMPANY IS EXCELLENT
April 24, 2025
Unprompted review
Reply from Moderny
Thank you for your kind words! We're thrilled to hear that you've found our communication to be excellent. Providing clear, timely, and professional support is a core part of our commitment to customer satisfaction, and it's great to know that it made a positive impact on your experience.
We truly value your feedback and are always here to assist with any questions or needs you may have. Please don’t hesitate to reach. We’re always happy to help!
Fantastic customer service
I have had an excellent experience of shopping with Moderny. I ordered a small ornament as a gift for my parents, and although the item initially got lost in transit, the customer service i have received has been nothing short of fantastic.
I would highly recommend Moderny and their products.
Thankyou.
April 22, 2025
Unprompted review
Reply from Moderny
Thank you for sharing your experience with us! We're sorry to hear that your order was initially lost in transit, but we’re pleased to know that our customer service team was able to provide you with the support you needed. Ensuring a smooth and positive experience, even when challenges arise, is a priority for us, and we're grateful for your understanding.
Your recommendation means a great deal to us, and we appreciate your trust in both our products and service. We’re thrilled that the ornament made the perfect gift for your parents, and we look forward to serving you again in the future. Thank you for choosing Moderny!
Beautiful selections
Beautiful selections. Item was received promptly & looked exactly as pictured. Frequent updates from staff & offers to assist.
April 8, 2025
Unprompted review
Reply from Moderny
Thank you for your thoughtful feedback! We're delighted to hear that you were pleased with our selection and that the item arrived promptly and matched the product description. We take great care in ensuring our customers receive exactly what they expect.
We’re also glad to know that the frequent updates and offers of assistance were helpful during your shopping experience. Keeping our customers informed and supported is a top priority for us. We truly appreciate your trust in us and look forward to serving you again in the future.
My first experience was not a happy one…
My first experience was not a happy one because the wait took too long. Didn't know where it was coming from. But, when it did arrive, I was very happy. My second experience, I knew the expectations and it brought me pure joy with my merchandise. I will buy again.
April 17, 2025
Unprompted review
Reply from Moderny
Thank you for taking the time to share your experience with us. We sincerely apologize for the delays you encountered during your first order and understand how important timely delivery is. We appreciate your patience, and we're pleased to hear that once your item arrived, it met your expectations.
We're delighted that your second experience was much more enjoyable and that the product brought you joy. Your continued support means a great deal to us, and we look forward to providing you with an even better experience in the future. Thank you for choosing us, and we look forward to serving you again!
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