ShopTo Reviews 

97,403
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 2,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant prices and the remarkably smooth purchasing process available for ordering both physical games and digital codes. Consumers also really love the exceptionally fast delivery service, noting that items frequently arrive right on time or even ahead of schedule without any trouble. However, some people mentioned experiencing frustrating delays with pre-orders arriving well after the official release date of the purchased products. A few other people also felt quite dissatisfied when dealing with occasional issues involving incorrect items delivered or digital codes that completely failed to work.

What people talk about most

Product

Clients share positive opinions on product quality and digital codes. Consumers frequently praise the fast... See more

Price

Customers consistently note positive experiences with price, highlighting that the rates are frequently the... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting fast shipping and reliable... See more

Service

Reviewers mention positive feedback about service, highlighting great prices, quick delivery, and reliable... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences vary significantly. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought everything from digital game codes through to games consoles from ShopTo and always found them to be an excellent retailer. Clear easy to use website, good prices and fast delivery. Happily rec... See more

Rated 5 out of 5 stars

Got a Gamepass ultimate 3 month top up from shopto for a decent price. I have bought playstation credit codes before and they have been available within a minute or so from purchasing but the code for... See more

Rated 5 out of 5 stars

For some reason, Nintendo eShop gift cards are rarely less dear than PlayStation, for example. Thankfully with ShopTo membership, especially on the silver or gold tier, an eShop gift card is availa... See more

Rated 5 out of 5 stars

I’ve been using this site for years for both physical games and digital codes. Always the best prices and the best customer service. Physical games arrive very quickly. Any problems are sorted politel... See more



Company details

  1. Gaming service Provider
  2. Video Game Store

Written by the company

ShopTo - The Online Video Games and console Superstore. We specialise in, Playstation, Nintendo, Microsoft, Steam Keys, Digital games, Gift Cards, consoles and accessories.

ShopTo Details

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97K reviews

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4.4

All reviews

(97,403)

2,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is great and all

Everything is great and all, great service,price,service but would be happy if they would give more coupons but from that i very enjoy buying things from here!!

July 15, 2026
Rated 5 out of 5 stars

Great User Experience + Great Prices

I’ve used Shopto.net on a number of occasions. Whether that be buying games or buying consoles.
The experience is seamless on the website.
The prices already feel lower than most places but when you add in the silver and gold member discounts as well it makes Shopto even more appealing

July 27, 2026
Rated 2 out of 5 stars

I used to use them a lot previously but…

I used to use them a lot previously but this time I made a mistake to trust them again. I bought a digital code had to wait a day to contact them because I didn’t receive it. They tell me A DIGITAL CODE is out of stock even though their website sells you the game and says in stock but still how can a code be out of stock. Asked for a refund immediately they said they have yet no confirmation email, my credit card provider has confirmed they haven’t processed the refund even though they said they have yet were very quickly to move the purchase off my account when I asked to be refunded. Without proof of purchase I would have been scammed. Fully disputing this but won’t use them again now in future.

July 30, 2026
Unprompted review
ShopTo logo

Reply from ShopTo

Hello

We are sorry to read that, on this occasion you were disappointed & inconvenienced regarding placement of an order for a digital item/code, the issue was external to our site & thus was not something we had control of directly

In accordance with the conversation you had, with a member of our team, via our website livechat contact channel, the digital item you had ordered, was, out of stock, hence why no code was able to be provided via your Shopto account

We do not store/hold codes locally, they are provided, via automated external servers so, in the event that an item goes out of stock with the supplier or publisher of the item you have ordered, there may be a delay in being able to receive your code:if the item is no longer available, we will remove the item from our site, so as to avoid inconveniencing customers, so we can only apologize that, on this occasion, the supplier had not informed us, before you placed your order, that the digital item was out of stock, so they could not provide a code to ourselves, thus you could not receive the item via your Shopto account

As the code was not able to be provided, we have, as stated to you via that conversation, cancelled the order & processed a refund, depending on the specific payment method used when placing your order, the timescale for you being able to see the refund on your original payment method will vary, this timescale is not controlled by ourselves & we have no control over the time it will take, once we have processed the refund on our side, for example, some payment methods can take between 2 & 5 days for a refund to be visible on your side

Your suggestion of a scam is disingenuous, we do not operate any scams & have been trading for more than 20 years & having used us for previous orders, you know that, should you need to contact us, or have an issue, we will respond appropriately, to advise & assist you:we provided an order confirmation email when you placed your order, so there will never be any confusion or issue in the event of a digital item/code not being available, our team has, as stated, processed your return, immediately upon request

If you need additional assistance please contact us, via our website livechat channel, or, if you prefer, you can 'phone the office & speak to a member of the team

Rated 5 out of 5 stars

Great digital prices

Always great prices on digital items and always a quick delivery on those digital items, ordered many times, never once had even the slightest of issues. Would 100% recommend

July 25, 2026
Rated 5 out of 5 stars

Always a seamless experience

Have used shopto for years, never had issues. Seamless experiences from purchase to product delivery, even refund was smooth.
Just simple straightforward transactions any time.

July 24, 2026
Rated 5 out of 5 stars

Fantastic

I often purchase digital gift cards from here and have never ran into an issue. Codes are available within minutes and prices are some of the best around.

June 29, 2026

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