ShorelineOBX Rentals Reviews 

280
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give it a zero but that isn’t an option I paid 4000$ for a week at a cottage listed under oceanfront.The house is nice but there is no ocean anywhere that is accessible for many miles there is... See more

Rated 1 out of 5 stars

The worst ever company to deal with. They double booked the house we rented months earlier and promptly cancelled our reservation 6 weeks before our vacation. The owner, Ken, his wife, Laura lied re... See more

Rated 1 out of 5 stars

We had a daily insurgence of ants all over the counters in the kitchen, the couches and chair cushions were stained and dirty, the air vents and curtains looked like they hadn't been cleaned in years.... See more

Company replied

Rated 1 out of 5 stars

I wrote a review already. Our experience with Shoreline OBX rentals itself was great. Our experience with the house itself was not so great, The house itself had the perfect space for our family... See more

Company replied

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1.1

Bad

TrustScore 1 out of 5

280 reviews

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1.1

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(280)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service...friendly…

Excellent customer service...friendly and extremely helpful with my reservation!

July 18, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thanks Andrea! It was our pleasure :) Hope you had a wonderful stay!

Rated 5 out of 5 stars

This home was beautiful

This home was beautiful, spacious and clean. It was pretty well stocked as well. We had such a great week there

July 17, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

So glad to hear that Amie! We hope you will come back to enjoy this lovely home again soon!

Rated 4 out of 5 stars

Great value -Shoreline OBX Ha-Sea-Enda

The rental agency was wonderful to deal with and we thought the house was a reasonable value with its ameneties, location and space. We only wished the kitchen drawers and cabinets were a little more taken care of with some updated ware. We loved the variety of things to do though between the beach, pool, wonderful hot tub, basketball, volleyball, game room and just hanging out. Also, it lent itself nicely to catching the sunrise or sunset, going on walks, going shopping or going on excursions nearby!

July 17, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

So glad you had a great stay Kyle, thanks for sharing your experience at Ha-Sea-Enda! We look forward to hosting you all again!

Rated 5 out of 5 stars

We had a great experience with…Shoreline OBX

We had a great experience with Shoreline OBX! Every time we called, they were very responsive and extremely helpful! The staff was very tentative to our needs at all times! We would definitely recommend using this company and we will most likely be using them again in the future!

July 17, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thanks for sharing Paige, it was our pleasure and we hope that you do join us again! We'd love to have you back!

Rated 2 out of 5 stars

Home needs some TLC

Home needs some TLC. The pools pump was not working for the majority of the week. Very limited outdoor seating. The gas grill had no gas so we had to purchase it.
We loved the beach gear that was included in the rental of the home.

July 17, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Hi Nicole, Thanks for taking a few minutes to leave a review. We hope you and your family had a wonderful vacation! I see we sent the pool vendor out as soon as an issue was reported, and in the event a grill runs out of gas and you replace it, we simply ask for a copy of the receipt and we will gladly reimburse you. Glad you all enjoyed the beach gear, and hope you had a fun stay!

Sincerely,
ShorelineOBX

Rated 4 out of 5 stars

Great location in town

Great location in town, super close to the ocean. Clean condo, very comfortable mattress. Fully stocked kitchen. Wonderful stay!

July 17, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thanks for sharing Janet! So glad you enjoyed your stay, hope to see you again soon!

Rated 5 out of 5 stars

Nirvana

Great experience with house and agents. Would definitely use both again! Thanks for an awesome week

July 16, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thank you!!! We hope you will join us again!

Rated 4 out of 5 stars

One small suggestion, email entry codes please :)

Everyone was absolutely wonderful to deal with so I have no complaints there! One suggestion to make things just a bit more convenient. I wish we could just be emailed or texted the key codes at time
of our check in instead of having to stop off at the facility. With traffic at high peak weeks, this adds quite a bit of time and frustration.
Thanks so much!

July 16, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

We will certainly take that into consideration. Thanks for sharing Stacey! Hope you had a wonderful time.

Rated 5 out of 5 stars

First time we ever rented the same…

First time we ever rented the same house two years in a row from the same rental company!! Why, because I found the perfect house that accommodated all of my families needs through Shoreline OBX Rentals. It was immaculate, beautiful and just perfect for my family. Huge shout out to all the Shoreline OBX staff, they are so pleasant and helpful to talk with and are there for you nobody what the question or request is. Thanks for providing great service!!

July 16, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

It was our pleasure Lisa, and we hope you will return again for a 3rd year in a row :)
Great house, so glad you enjoyed!

Rated 5 out of 5 stars

The home was excellent!

The home was excellent! Well maintained and just as advertised. It was perfect for the entire family!
We loved the pool, the elevator for my special needs son and the fenced in yard for our pooch. The location to the beach was also very nice and we didn’t even have much trouble finding a parking space. We would definitely consider to come back to this home in the future!

July 16, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thanks for taking the time to leave a review Lisa! So glad you enjoyed this lovely home and we would love to have you join us again for a fun filled family vacation here in the OBX!

Rated 5 out of 5 stars

Our family had a great experience with…

Our family had a great experience with Shoreline reality. There were some issues with the pool. The office worked very quickly to get it resolved.

July 16, 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for sharing Melissa, we strive to make every experience a great one! It was truly our pleasure!

Rated 5 out of 5 stars

We had a great experience in Corolla, NC!

We had a great experience with Shoreline OBX. The property was as advertised, and the prompt and courteous staff was a pleasure to work with.

July 16, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thanks Barry, we enjoyed having you and hope you will come back for many years to come!

Rated 3 out of 5 stars

WIFi never worked....

WIFi never worked..... House was okay, our family rented for 2 weeks together. The cleaning in between weeks was not that great. Back yard is nothing but sand so the dogs could not play out there (the main reason we got a fenced in yard).

July 10, 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Hi Candy,

As per our check in sheet, we ask that all guests contact our office immediately with any issues such as internet, cleaning, etc., so we can assist. Please know we are here and happy to help! We are sorry the yard didn't work out as planned for your dogs..... We hope you enjoyed your stay and will come back and join us again next year in this or another pet friendly home!

Sincerely,
ShorelineOBX

Rated 4 out of 5 stars

A nice accommodating house for 12 of us…

A nice accommodating house for 12 of us and close enough to beach and shopping. The cleaning crew was a bit behind, and could have been better, but we assume that has been taken care of. We would stay there again!

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Shoreline OBX was very professional in…

Shoreline OBX was very professional in our dealings. The house we rented,"70 Steps," was well maintained and clean when we arrived. It worked well for our family gathering, 3 sons & their families. Pool good for 4 & 5 yo, however, would be small for older children. However, large community pool is good, available nearby. There was building going on one lot over which produced noise, trucks,bobcats, cement mixers, etc during the day. There is a vacant lot right next door...when will building begin on that lot?
Workers came to switch out one of our house's A/C units midweek. We were given no notice that they would be shutting down our unit for a time. The A/C unit had been running well...we don't know why it was swapped out.
Overall, we loved the well-equipped house, close access to the beach. Great area to bike & walk.Thank you.

July 10, 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Hi Helga,
Thanks so much for leaving a review. Glad you loved the house and location! Sorry to hear about the AC, we strive to keep you and every guest abreast of any repairs. As for the construction, no one likes as homes are going up whether in your neighborhood at home or at your vacation spot, but the end result is more beautiful homes to be enjoyed.

We hope you and your family return again next year!

Rated 5 out of 5 stars

Beautiful house and a great view!

The house is in a great location with a beautiful beach and ocean view from the front balcony. The layout of the house is great with the four bedrooms flanking the central living, dining, kitchen area.

The owners have done a beautiful job decorating the place in a beach theme with nice furnishings. Beds are comfy and the place is clean.

A great place to stay at OBX!

July 10, 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Hi Jeff,
So glad you and your family enjoyed your stay! Pride of ownership is evident in this home :)
We hope you will come back and stay with us again soon!

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