DO NOT STAY WITH THIS COMPANY. We stayed in Amsterdam in January 2019. There were rats in the apartment. Customer services did nothing to assist us and when we complained on our return home we were ca... See more
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BEWARE! This company is a scam. They list properties on Air BnB take the money and NEVER PAY THE Owners.
Please do Not use this unscrupulous company. If like us you unwittingly book through them under booking.com. We did not realise that they passed our booking on to this company. We did the 'right' thin... See more
This company have absolutely no integrity. They were unable to fulfil our group booking because their country would not allow us to enter due to Covid. They have refused us a refund for our stay for w... See more
Company details
Contact info
Herengracht 451, 1017 BS, Amsterdam, Netherlands
- +31205231020
- reservations@shortstaygroup.com
- www.shortstayreservations.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good but more honesty about the flat would have helped
1. The location was great, lovely cool area, easy to get to anywhere in the city.
2. The staff was pleasant and helpful.
3. My main problem was that the rooms seemed bigger and more spacious in the pictures. The living room was so small it did'nt even have chairs. The bedroom was too small for the cot, so was also in the tiny living room. It made things very uncomfortable for us.
On top of that an impossible steep flight of stairs. Aswell i asked if the balcony is prive, and it was'nt, and to get to it i had to move the bed and squeeze through a tight apot.
And i did consult by email before ordering. The truth would have helped me choose a bigger flat , ground floor, and a much better stay for us.
Also the flat was reasonably clean, not more.
I had a wonderful stay in Paris
I had a wonderful stay in Paris. Short stay apt. museum makes you feel at home. It has almost everything you nerd (i missed a washing machine). Close to metro, railstation, park, cafes, restaurants. ALL the staff From the office até Very kind and helpfull. I strongly recommend the placenta, and certainly will book again, as many time as I shall go to Paris.
Central, spacious with a fab terrace!
Easy check in, nice, spacious apartment for the five of us in the upmarket and central area of Eixemple in Barcelona! Loved the top floor terrace! Thank you for a lovely stay!

Reply from Short Stay Reservations
good value for money
good value for money. room en interior fits the purpose. including a car park and very close to the Metro which is convenient. Host very accurate and helpful
Top floor is cute, but thats about it
Top floor is cute, but thats about it. Bottom floor is not very great. It smells like a musty basement, any time you use any sort of water you can hear the pipes LOUDLY. Entire place was barely clean, cob webs everywhere. And the bathroom door kept breaking. No upkeep.
On top of this, we had a power outage which, granted, happened to the entire neighborhood. But somehow everyone else had theirs fixed day 1 and we did not get any help until Day 3.
Would not stay here again.

Reply from Short Stay Reservations
Marvellous
A really great stay. I will definitely be back again soon.
Overall wonderful experience.
Elysa greeted me on my arrival - she was really lovely and very helpful.
See you again soon.
Bed bugs
Bed bugs. Need I say more? Now I have to be paranoid whether I brought them back with me for months.

Reply from Short Stay Reservations
Quite neighborhood
Quite neighborhood, up standing apartment,
I loved that it was clise to everything the city has to offer.
Excellent apartment and well connected…
Excellent apartment and well connected to city center .
I really enjoyed the apartment
I really enjoyed the apartment. The bed was very comfortable, it was very quiet. Kitchen was perfectly equipped, but I brought my instant coffee from home. Location was very convenient; next to Gare d'Austerlitz. I will recommend the short stay apartments again. The only thing I would change is that I would have liked being able to check into the apartment earlier, without paying for the previous night. And it is a little inconvenient to pick up the key in the office. The office personnel were very nice.
Great staff Great apartment
Great staff Great apartment, and GREAT LOCATION.
Furniture is on acceptable level snd could be better.
Appartment well located in an…
Appartment well located in an historical building. Confortable bedrooms facing the rear of the building with garden making it quiet. The living room and kitchen facing the street but are not too rumorous thanks to the windows.
The appartment floor and walls are recent. However the woodwork and doors need to be renovated. We had mice in our place and informed short stay who placed traps under the kitcheb cabinet. The dishwasher was out-of-order and was not replaced during our stay. Overall do not expect high level if standard as for the furniture and kitchen. Everything is low cost which is disappointing when you spend 1800 euros a week.

Reply from Short Stay Reservations
I am interested in compensation or you…Because I was afraid to go back to the apartment and it was not pleasant to be there even after we had to clean it when we entered
I am interested in compensation or you will receive a letter from a lawyer!
The apartment was really dirty and unclean and we had to clean the apartment when we entered.
In addition there were about three mice in the apartment.

Reply from Short Stay Reservations
Excellent self catering accommodation…
Excellent self catering accommodation in a true old Amsterdam environment. My family of four spent over a week visiting friends and relatives. It was convenient to have the tram, a supermarket and some nice food places closeby. Would stay there again.
Comfortable stay
Nice quite neighborhood. Apartment had all the amenities for the family stay. We had an iPad that allowed us to communicate with staff and info about local areas.
Access very easy as the year before.
Yes, we will be back for sure!!!
I think it would be a good idea to make payment more direct and easier.
I would really never send you my credit card number and safety code but I would use my credit card for secured online payment if this was available.
You could also offer the bank transfer possibility right away. This would avoid mail exchanges.

Reply from Short Stay Reservations
We were very disappointed.
We were very disappointed.
The apartment was absolutely not clean. In the toilet was mold on the wall. The towel radiator in the bathroom was full of mold.
It would also be animals (insects) in the bath.
The sofa bed was broken and not suitable for sleeping. We had only 3 blankets for 4 people.
The beds were so soft that you could not sleep. If you wanted to get up, you rolled down.
You could not open the windows.
In the other apartments and in the corridors consumed some people drugs. You could smell it very much in our apartment. We could not let in any fresh air. That is unacceptable for me and my 3 children.
The apartment was not pictured as on the internet.
The best were the women in the office. They were very nice and willing to help.

Reply from Short Stay Reservations
I was a litte upset compare what I got…
I was a litte upset compare what I got generally , the personél is’always
Hepfull but sincethe last Time nothing done to shelter the window I Musy live all the day long with thé double certain and the light on
You havé to sayto peuple to né quiet and not ma King noise till 2or3 oclock in amorning , and that’s Many Times
You havé to Find something to avoir that’s
And You must contrôle the télévisions some programs don’t work
I would like to jeep the quality I got before

Reply from Short Stay Reservations
Fantastic
Fantastic. The cleaners always did an excellent job and the apartment itself was more than adequate
Great appartment
Great appartment, very quiet neigbourood and good food shopping area. Very close to Eiffel Tower and two underground lines (6 and 10).
I would have put 5 stars but the room air was extremely dry due to the ventilation of the building (that is fairly noisy too).
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