Both Chris and Michael (Edinburgh Duo) from Sidey were very accomodating with our circumstances, worked very hard, and tidied up after the work was done. Great guys, very cheerful, great chatter, exc... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had the pleasure of Sidey attending our property today to install new windows. From the 1st contact with Paul and Gavin to the end result was so pleasant and easy. The fitting team couldn't ha... See more
Company replied
Arrived on time and fitted 3 windows in just under 4 hours. Used plenty of dust sheets to protect our relatively new carpets and cleaned up behind them. A job well done and at a reasonable price
Company replied
The team were absolutely fantastic from start to finish. The two young lads were very respectful of the property, cleaned up well after all the work was done and also very careful, caring, polite an... See more
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Company details
About Sidey
Written by the company
Established in 1932, Sidey are Scotland’s leading manufacturer, supplier and installer of quality windows, doors, composite fire doors & living spaces. Our products achieve energy efficiency, security, durability, and whole-life sustainability.
Serving Homeowner, Trade, New Build & Social Housing sectors for over 90 years, Sidey has gained an unrivalled reputation.
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Contact info
19 Feus Road, Perth, PH1 2AS, perth, United Kingdom
- 01738572106
- www.sidey.co.uk
4.6
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent product
Excellent product, excellent communication, friendly staff, any problems swiftly resolved
May 14, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
The wooden window sill in the bid…
The wooden window sill in the bid bathroom was not replaced and spoils a good job
I expected better from Sidey
March 27, 2025
Reply from Sidey
Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retaiinfo@sidey.co.uk to discuss the matter further.
Good from start to finish
Good from start to finish. Excellent communication throughout the whole process. From designing the door to coming back and replacing a slightly marked hinge, everything was done with a touch of professionalism.
March 26, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Only took 90 minutes to install door-no…
Only took 90 minutes to install door-no fuss, no mess
April 4, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Excellent service
Excellent service. Door fitted after a wee delay due to the door not being 100% perfect. New door ordered and fitted and the lads that did it were all lovely. It looks amazing. Would definitely recommend
April 3, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
When I contacted them about removing…
When I contacted them about removing the upstairs patio window for a roofer to do his work. It was really difficult to get a reply and finally a reply said they would not do it, rather disappointing.
April 28, 2025
Reply from Sidey
Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retaiinfo@sidey.co.uk to discuss the matter further.
Efficient and courteous service for…
Efficient and courteous service for good value products
March 20, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Seamless experience
It was a seamless experience from start to finish. I was never in any doubt about next steps. The fitters turned up on the allotted date, and the house was left as tidy as when they arrived.
Excellent experience and the installation is extremely well done.
March 3, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Recent installation went very smoothly…
Recent installation went very smoothly and one or two minor issues identified on completion were rectified the following week
April 2, 2025
Reply from Sidey
Thank you so much for your review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Helpful staff
Helpful staff, good job done. Overcame all challenges. Highly recommended.
January 16, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Al done as plan
All good people to deal with and installed on time and by polite competent fitters
February 20, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Front door
Sidey has provided a great product and excellent after care. We were happy with the personnel in every department from sales to fitting.
February 3, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Very poor after sales service
Very poor after sales service. Dry verge blew off my roof. Sidey claim storm damage not covered by guarantee. The verge that stayed on the roof were screwed on, the verge that blew of the roof had not been screwed on. After several weeks of regular calls asking to speak to a senior manager also an email with photos I have had no response. Beginning to think they have stopped trading. Could not recommend this company.
See their response, they can’t even get their email address correct.
February 14, 2025
Unprompted review
Reply from Sidey
Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retaiinfo@sidey.co.uk to discuss the matter further.
Replacement windows
The guys arrived on time, were always pleasant & cleaned up any mess.
January 20, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Good service
Good service. Polite staff. Revisited punctually to resolve an issue with the work.
February 3, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Polite friendly installer
Polite friendly installer, a real professional. Simply great.
February 5, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
Love our new door and the guy who…
Love our new door and the guy who fitted it did a great job.Good company to deal with.
February 10, 2025
Reply from Sidey
Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.
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