Sign Windows Limited Reviews 63

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A big Thank you to Mark thank you again for taking another order of us. We have been using Sign Windows for over 25 years for our home and property folio. We have used them many times and on each oc... See more

Rated 5 out of 5 stars

We wanted to use a local company rather than a national and our family had used Sign some 20 years ago. The salesman was informative and sent a very comprehensive quote which we accepted The inst... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Really good communication from the whole team from first enquiry to completion. Very good value quote, good quality fittings and good minor building works... See more

Rated 5 out of 5 stars

First time using Sign Windows and they have excellent service. Windows done by a man with integrity are also excellent ! Thanks to Mark and his team my old windows are now replaced with new double gla... See more

Company details

  1. Door Shop
  2. Manufacturer

Written by the company

Since 1981, we have helped thousands of home owners improve their properties by installing our hand finished, high quality window, door and conservatory products. All full guaranteed and installed by our own master installers, we offer a wide choice of colour, style and type to suit all homes. Please feel free to visit our 8000 sqf factory premises and showroom on the Saffron Lane in Leicester where you're assured of a warm welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Sraightforward and helpful company to deal with; no tedious old school sales pitch. Unbeatable price for 2 doors, installed ahead of schedule. Very satisfied with the result. Would recommend to anyone looking for windows and doors in Leicester

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Mark from Sign windows

Mark from Sign windows has provided great customer service - being helpful in designing our composite door, providing efficient responses and leaving us feeling faithful that we have got our moneys worth!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend …

I decided as I live local to have Sign Windows to quote and supply me

I had Sign Windows to quote me for Golden Oak upvc windows.
Mark came to see myself and my husband and was very helpful informative and breath of fresh air compared with other companies I had quote us.
I wouldn't hesitate in recommending Sign Windows. The products are second none and the people who I dealt with were very helpful.

December 6, 2024
Rated 5 out of 5 stars

Personable, stress free service

I had front windows fitted on my property and decided to keep it local. Mark came to my home with second to none personable customer service, I have had a lot of work done on my home by other companies recently where I have felt like a number or a just another job over the phone. It was refreshing to have Mark visit my home and listen tentatively to what I needed and my requirements without a hard sell. The fitters that came to do the job were friendly and extremely polite! They cleaned up, hoovered, and my home felt like I had no workmen come in and out when they finished the job or at the end of the day. Receptionists Kate and Bell are lovely and never made me feel uncomfortable no matter how many queries I had. All the staff are approachable and the finish on the windows is excellent!! Absolutely zero complaints they made the whole process from start to finish stress free and the quality of their work is very high. I am really, really happy and will go back when I need to do the windows at the back of my house in the future.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company,

Absolutely fantastic company,,
From start to finish, Roy initially came to my neighbour and ended up popping over to mine for a quotation, emails and phone calls for all updates, Shirley in the office is fantastic ringing to make sure all work was to satisfaction and I was happy,
Workmen who installed the windows were polite, clean and tidy,
Would certainly recommend them, and will be using them again in the future

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Last week we had our porch door and window fitted very pleased with the fitting service and what a great job was done.door looks wonderful.
Would highly recommend sign windows

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Booked and confirmed appointment for…

Booked and confirmed appointment for 18:30 yesterday 16th October and NO one arrives - No call No Txt Nothing couldn't even be bothered to show up, Rearranged the evening to accommodate and nothing so so rude. Had your chance.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Really professional installer

We received a very reasonable quote for 14 blown windows replaced.the fitter was excellent, tidy and swift and extra helpful in suggesting cleaning ideas of the plastic, would recommend them as it all went smoothly and he just worked around us.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I had extention to porch and a new roof. The roof has leaked since fit in 2019. At first they came out a few times. Now the leaks are a lot worse. They now wont answer emails. I have emailed 5 times and sent letter track and trace still nothing. I am now in process of taking matter further. Buyer beware. Customer service non existnant. This complainstarted end of 2019 escalated 2024 as leaks progressed,

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

non existent after sales customer service......

We had a composite door installed March 2023 (manufactured by Entrance Composite Door Solutions).The quality is appalling, leaks, warped, doesn't close properly and allows a significant draught through. Totally unfit for purpose.
Customer service is as you would expect until they have your money, then you are on your own. After sales customer service is non-existent. Dan is totally unreliable, he never returns calls, ignores emails and ignores recorded delivery letters , even when he signs for them. If by some fluke you do get to speak to him he agrees a course of action e.g. a site visit, and then he doesn't show up.
Katie and Annabel are just as unreliable, never return calls.
The ten year guarantee is not worth the paper it is written on. Consumer legal statutory rights are blatantly disregarded.
Should you be thinking about doing business with Sign we urge you in the strongest possible terms to reconsider!!

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

New Windows

We had sign windows fit new front windows and two at back the team were very professional job done in a day no mess wouldn’t know they had been,Best price given by Dean. Would use again.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I've had so many awful experiences with trades this year including another window co. vanishing with my deposit so I was really anxious finding a replacement company. After original salesman tried to help he recommended Sign Windows, after checking them out I went for it. Best price by far, kept informed throughout and the windows were fitted yesterday. Adam and Rich were fantastic and managed whole house in a day, was expecting some damage to internal decor inside after previous house was done but nothing, all cleaned up outside. Waking up this morning without condensation dripping down old windows was such a relief! A truly genuine family firm. Can't fault them and highly recommend Sign Windows. Thank you all!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic job again.

We had very large bi-fold doors fitted last year at our home, plus a new back door and windows and they did a fantastic job. Yesterday they fitted 2 sliding sash windows to our rental property which is in a conservation area. We were worried that they wouldn't look authentic but they are brilliant, you wouldn't know they weren't original. Very competitively priced. Absolutely delighted again and the fitters are lovely too.

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

From initial contact to installation…

From initial contact to installation Sign Windows have been a pleasure to work with. We had all our windows replaced along with the installation of a bay window and grey cladding. Chris spent a lot of time with us going through what we wanted and nothing was too much trouble for Neil and the installation team. The end product is absolutely great. The house looks so much more modern now.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent work from all at Sign Windows…

Excellent work from all at Sign Windows from placing the order for five windows to completion of the job - especially in these difficult days.
Work was completed in a day - we had expected two - but the guys got on with the job without any fuss and explained what they had done once they had finished.
We would highly recommend Sign Windows.
Paul and Tracy Jones

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a composite door in March

Ordered a composite door in March, booked in to finally fit it last Friday (11th December), nobody turned up. Was given poor excuses and rebooked for this Thursday (17th December). They turned up with the door and frame - frame was 20cm too small. Asked for my deposit to be refunded, was told someone would call me back, still no call back yet. Very poor service from start to finish.

December 18, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look