silsoe prestige motors ltd Reviews 

90
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If there were a 0-star option on Google, that’s what this dealership would be getting. Without a doubt, this has been the worst experience I’ve ever had with a car dealer. From the moment the car... See more

Rated 5 out of 5 stars

I Purchased a used BMW X5M 2017. Awesome management from the team and the car itself looks, feels and sounds like it came off the shelf TODAY. Very reasonable price, excellent service (considerin... See more

Rated 3 out of 5 stars

Beautiful cars and lovely staff unfortunately a vehicle I purchased I had to return. Riz is fantastic and helped me out every time keeping me updated on what the next step is and what was going on wit... See more

Rated 5 out of 5 stars

Tim and company were great from the initial contact, I registered an interest in an Audi RS3 they had posted on Autotrader looking for more information and the same day we had a call to discuss, pictu... See more

Company details

  1. Car Dealer

Written by the company

OPEN 7 DAYS A WEEK FROM 9:30 TO 6PM MON TO SATURDAY, SUNDAYS FROM 11 TILL 4PM WE ARE LOCATED IN SILSOE JUST OF THE A6 ON GRAVENHURST ROAD IN SILSOE BEDFORDSHIRE MK454QR, PLEASE USE SILSOE PRESTIGE MOTORS IN YOUR MAPS TO GET AN ACCURATE LOCATION OF THE GARAGE, EASILY ACCESSIBLE FROM THE A1 AND THE M1. HERE AT SILSOE PRESTIGE WE CARE FOR OUR CUSTOMERS AND PROVIDE YOU WITH AN EXCELLENT SERVICE, WE GO THE EXTRA MILE WITH EVERY CAR WE SELL AND EVERY CUSTOMER WE TALK TO. ALL DEALER FACILITIES AVAILABLE, FINANCE AVAILABLE, WARRANTY AVAILABLE WITH ALL OUR CARS UNLESS STATED, THE SPECIFICATION LIST ON VEHICLES IS PULLED OUT FROM A THRID PARTY, PLEASE CONFIRM WITH A MEMBER OF THE SALES TEAM FOR ACCURATE INFORMATION, HPI CLEAR, PART EXCHANGE AVAILABLE, WE ALSO BUY CARS ON TRADE PRICE PLEASE CALL US TO DISCUSS. FOR OUR FULL RANGE PLEASE VISIT www.silsoeprestigemotors.co.uk DELIVERY COLLECTION AVAILABLE NATIONWIDE FOR ANY INQUIRIES PLEASE CALL TEXT OR WHATSAPP OUR SALES TEAM ON 07552247999


Contact info

3.1

Average

TrustScore 3 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(90)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended, Alfa Stelvio Quad purchase

I purchased a very nice Alfa Stelvio Quad from Silsoe and picked up this week. My experience has been nothing but positive and I would defiantly recommend them to others. I mainly delt with Riz who was one of the nicest car salesmen I have ever worked with. I went and looked at the car in the rain and they offered to move it inside for me, they detailed they were having the wheels refurbished and the car serviced and check by Alfa in the coming week.

I went ahead with the purchase and put a deposit down on the car. I tried the finance company listed on their website but the rates were terrible so I used the same broker I normally use. Silsoe worked with the finance company and we got it all sorted in a week. I was very happy that it all went so smooth and the broker even commented that the dealer was very accommodating to there requests.

Been driving around very happy and with a massive grin. Highly recommend

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Riz

Excellent service from Riz! No pressure from him at all, looked at the car went for a drive and fell in love with it!! Rate him 10/10!! Thank you so much!!! He’s the guy to ask for!!!

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service no pressure !

Excellent service, no pressure at all and very knowledgeable. Was very efficient, turned up, looked at the car, drove the car, went home with the car. Good trade in price on my old car too!! Even called me too check i got home okay.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent costumer service and very helpful they got a good collection of cars if you looking for your dream car i recommend you to give them a visit 👍🏽

April 13, 2025
Unprompted review
Rated 3 out of 5 stars

Riz is the guy you want!

Beautiful cars and lovely staff unfortunately a vehicle I purchased I had to return. Riz is fantastic and helped me out every time keeping me updated on what the next step is and what was going on with the vehicle etc Him and two others Adam and someone else made it quick and easy to reject the vehicle with all the competence expected. I appreciate them and think they’re really lovely guys. I look forward to seeing what other stock they get in!

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy👎❌ Bought a Porsche panemara…

Do Not Buy👎 Bought a Porsche panemara they mentioned no problems with it & sold it off as near enough brand new. 2 weeks after DPF light kept showing up. Then All engine warning lights started acting up. Took it back to Them & The dealer ship said he Fixed it. Got it again still lots of Problems. Not Worth the Time Or the Money. Kept ending phone. Returned it & Saw it Relisted Don’t give this Shitty Dealership the money 👎❌

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

COWBOYS!!! RUN!!!

ht a white ford Kuga from here in October 24, wow I have never in my life delt with such cowboys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The car was purchased via HP on around 30th sep 2024- I was delivered the car on the Tuesday 1st October, after being lied to saying in the original advert the car had been serviced but i had to wait 4 days because it actually hadn't!! first lie over, on receipt of the car i noticed a strange whooshing sound was coming from the rear of vehicle after a few days
On Monday 7th October 2024 i dropped the car back to the dealership as they were investigating the noise.

On Friday 11th October 2024 i collected the car and was told it was fixed, t was the fan belt tensioner-roller that was making the sound. and that it was all fixed.

However upon driving the car i found the sound was still there and got worse. I then took it to RGR ford in Cranfield, it was then booked in for a thorough investigation.

The car was then booked in for the investigation at ford RGR on the 25th October and a test drive

It was suspected it was the all wheel drive unit that was making the noise. I let the dealership know and they agreed to fix the car. HUGE ISSUE!!!! WOW!!!

I dropped the vehicle to the dealership on the Saturday 1st November for repairs.
On the sat the 30th of November 2024 they had the car a WHOLE mouth, at no point was i provided a courtesy car and was still paying the finance BTW!!!

Upon getting the car back i decided to take it to ford again as i then did not trust them to have fixed it correctly

I asked for a report to be done on the whole car. this was done on the 20/12/2024 It was found that the car had a significant oil leak and this was then reported back to the dealership AGAIN!!

The car went back to the dealership on Friday 31st jan 25, for the oil leak from driveshaft to be sorted. I got car back on sat 15th jan 25. HOWEVER the car is still leaking oil I have all the evidence and pictures reports etc and WhatsApp messeages.as of todays date 11/03/25 The dealership are refusing to fix and i can let the broker know several times and the lender. broker is car finance 24/7 broker is specialist motor finance. both are aware of issue's. car is still not repaired from il leak and missing parts including a parcel shelf and a engine guard which they did not replace as both were saturated in oil. Complaints lodged many times

To top off there amazing lack of customer service the very first time i took the car back I was intimidated and I was shouted at by the aggressive managing director who told me what do i expect i bought a £5000 car and wheel spined off in his fancy BMW kicking dust all over his prestige cars!!!!

After all this i still have a oil leak and a damaged vehicle which i was sold just 5 short months ago. Now gone to local MP and the trading standards and motor ombudsman!!

Run a mile from this company and keep running........!!!! cuz my car doesn't go that far without a problem.!!!

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Would not touch! Liars!

Told lies on many aspects of the car like full bmw service history (it wasn’t they had it serviced by an independent garage whilst the car was in there care) Theyre either lying about the AA approval or the technicians blind as it was passed by AA with a snapped rear spring and discs that were so worn they were taking visible chunks out of the pads! They changed the wheels when the car was in there care (did have the original bmw wheels then they put fake battered comp wheels on with budget tyres and no TPMS) (I know this from getting in contact with previous owner) They turned lights off the dash temporarily on test drive…turned on about 5 mins into my journey home. How they’re still trading is beyond me.

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Told the car wanted for nothing, parts were on order and would send when they came in. No parts ever arrived, not even ordered. Only two front bolts holding dricers seat in, boot/rear seats covered in glass from a previous smashed rear glass. No service book, after care none existent. Would strongly recommend avoiding.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Clowns selling cars with faults

Clowns selling cars with faults, lying about things such as number of keys, service history, only provided with a photocopy of a v5 that wasn't even for this car. Lied saying they would send all the details to the DVLA and two months later I still don't have a new V5 though in my name so must have lied about that too.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy

Bought a car and paid deposit within minutes. Was picking up the car 4 days later and this dealer just sold the car to someone else as couldn’t be bothered to wait 4 days from my first call to them.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience at Silsoe…

I had a great experience at Silsoe Prestige when I bought my car. Adam was fantastic throughout the process. He offered me an exceptionally good price for my part exchange, which I really appreciated. The finance process was quick and efficient, making everything so much easier for me.

Adam was professional and friendly, ensuring I felt comfortable every step of the way. I’m very happy with my new car and the overall service I received. I highly recommend Silsoe Prestige to anyone looking for a seamless car buying experience!

October 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look