Silver Mushroom Ltd Reviews 462

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I had been told that there was a 1 - 2 week lead-time, but I'm yet to receive any updates despite chasing, even though the two weeks have now passed!

Rated 5 out of 5 stars

Good looking website and found exactly what we were looking for. Easy to order and item arrived quickly.

Rated 5 out of 5 stars

I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... See more

Company replied

Rated 5 out of 5 stars

Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... See more

Company details

  1. Home Goods Store

Written by the company

Family run business selling premium quality kitchen and home wares online.


Contact info

4.0

Great

TrustScore 4 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(462)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. Their products are quality and look gorgeous. Pati in Customer Service has recently gone above and beyond to help me out with a replacement lid which I needed after my husband accidentally chipped the new one I had. Thank you so much Pati and Silver Mushroom for your outstanding service! ♥️

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, query dealt with straight away and lots of info sent. I’d ordered the Mason Cash “Into The Meadow” set of bowls and they arrived extremely well packaged.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Consistentley good service

I have used this company before, i knew exactly what i wanted to re-order & it was in stock. Item well packaged, updated regularly re order & expected delivery.
Excellent service

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Don’t usually do reviews but felt I…

Don’t usually do reviews but felt I should on this occasion. My partner has just unwrapped the stool which I ordered from your website. Very happy with the results. Thanks again for your help. Will definitely use your company again 👍🏻

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company & service

Brilliant company & service - delighted with my purchases from Silver Mushroom, the bedding is top quality and the accessories are unique and really finish off my newly decorated room! The free gifted room scent spray smells great and is a really nice touch.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

A floor lamp

My order was for a floor lamp when it came it was so well packed I knew it would be perfect and it was, since then I have got the matching table lamp and both are so well made and are simple but stylish; like every thing on Silver mushroom.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful items

Beautiful items , lovely quality and unusual products . My order arrived well wrapped and swiftly. I would definitely recommend. 👍

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

I recently bought a set of Mason Cash mixing bowls from Silver Mushroom, my first experience buying from this company.
Delivery was very quick, which I was delighted by, unfortunately one of the bowls was smashed in transit.
I contacted customer services and spoke with a lovely lady called Patrycja who organised a replacement for me on the spot. This arrived less than 48 hours later.
I cannot stress enough how impressed I was with my experience of Silver Mushroom.

August 9, 2024
Unprompted review

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