Just received my 20in x 40in print from Simlab and couldnt be more impressed, This is an absolute gem of a company, Speedy turnaround, well packed print, colours and contrast which match my sent dig... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've used Simlab a couple of times now while trying to finding a printer for my drone images and I have to say I can’t fault them. The choice of papers is great and the quality is really good. Als... See more
SIM LAB are brilliant in customer service, print quality and turnaround time. I’ve used SIM LAB on and off over the years, and was originally introduced to them through my sister, a wedding photo... See more
Extremely speedy turnaround…. Excellent prints received by next day. Only problem for me is that if there are one or two late orders the postal charges are the same as for a larger order and because... See more
Company details
Written by the company
If you’re looking for photo printing, giclée fine art prints or other photo merchandise, SIMLAB offers professional quality printing with unbeatable turnaround times.
Contact info
Unit 8, The IO Centre, Hearley Way, AL10 9EW, Hatfield, United Kingdom
- 01707273747
- info@simlab.co.uk
- www.simlab.co.uk
4.6
Excellent
5K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Good customer service, helpful. Great prints and really fast delivery. Will definitely be using again.
June 26, 2023
Reply from SIMLAB
Hi Richard,
We are delighted to hear that you are happy with our customer service, great prints and fast delivery. We really look forward to working with you again soon and please let us know if you need any help or guidance.
Kindest Regards
The SIM Team
Reply from SIMLAB
Hi Damon,
It's great to hear that you are happy with our service, quick delivery and quality prints. Thank you for taking the time to leave us your 5 star review, we really appreciate it!!
Kindest Regards
The SIM Team
First time
This was my first time using simlab but I was expecting high quality service and wasn't disappointed as most of my camera club uses simlab...
June 25, 2023
Reply from SIMLAB
Hi James,
Thank you for choosing SIMLAB and we are thrilled that you were so happy with your first order. Our team are available for help and guidance and don't forget that we offer various print and photo product options. We look forward to working with you again soon.
Kindest Regards
The SIM Team
Fast delivery and beautifully printed
June 25, 2023
Reply from SIMLAB
Hi Roxanne,
We are thrilled to hear that you are happy with your beautiful prints and our fast delivery service. Thank you for your 5 star review, we appreciate it!!
Kindest Regards
The SIM Team
First class printing service
Absolutely excellent service - images uploaded one day, processed the next and delivered the day after.
Superb quality and service.
June 28, 2023
Unprompted review
Reply from SIMLAB
Hi,
Thank you for taking the time to leave us your 5 star review. We are thrilled to hear that you love our superb quality and service. Looking forward to working with you again soon.
Kindest Regards
The Sim Team
A little pricey but otherwise…
A little pricey but otherwise excellent. Ordered 4pm one day, delivered 9.30 am the next!
Good quality prints too.
June 22, 2023
Unprompted review
Reply from SIMLAB
Hi Dee,
Thank you for leaving us your 5 star review. We are thrilled to hear that you are happy with our excellent service and print quality. We work hard to ensure that our print pricing remains competitive and we are sorry to hear that our pricing did not meet your expectations. We are unable to see any communication from you and would love to hear from you. If you would like to chat further, please feel free to get in touch on 01707 273747 or pop across an email to info@simlab.co.uk.
Kindest Regards
The SIM Team
Reply from SIMLAB
Hello Olga,
Thank you for leaving us a review and we are sorry to hear that your order didn't match your expectations. We have looked for any emails or reports of an issue relating to the canvas within your order but we cannot find any correspondence from you. It would certainly help us to know the problem at hand so we can ensure this is addressed for you by the SIMLAB team. If you'd like to get in touch with us directly on info@simlab.co.uk with details of the issue, we would be happy to investigate this further for you.
We look forward to hearing from you soon.
The SIMLAB Team
All round good experience
Easy process, good quality print, sizing slightly on the large side.
June 1, 2023
Reply from SIMLAB
Hello,
We really appreciate your 5 star review and are happy to hear that you find our ordering an easy process with good quality prints. Please do let us know if you have any queries relating to our products as we are always happy to help.
Kindest Regards
The SIM Team
Reply from SIMLAB
Hi Charlie,
Thank you so much for your lovely review. It is always a pleasure to work with you and we really appreciate your kind words.
Kindest Regards
The SIM Team
Very quick turnaround and very pleased…
Very quick turnaround and very pleased with our print.it’s the second time we’ve used their service and would highly recommend.
June 1, 2023
Reply from SIMLAB
Hi Diane,
We are thrilled that you are loving our service and high quality printing. Thank you for choosing us to look after your images and for your kind words of recommendation. Looking forward to working with you again soon.
Kindest Regards
The SIM Team
Reply from SIMLAB
Hi Jim,
Thank you for your review. We are pleased that you are happy with our service and can see that you were liaising with our team for this order regarding preparation of your files. We have lots of information for preparing your files via our webpage: https://www.simlab.co.uk/preparing-your-files. If there is anything we can do to make your experience 5 stars then please let me know as we would be happy to help.
Regards
The SIM Team
Reply from SIMLAB
Hi Elizabeth,
Thank you for choosing SIMLAB and for leaving us a 5 star review. We really appreciate it!!
Kindest Regards
The SIM Team
Great service and high quality products
May 31, 2023
Reply from SIMLAB
Hi Chantal,
Thank you for leaving us a 5 star review. We are delighted to hear that you love our great service and high quality products. Looking forward to working with you again soon.
Kindest Regards
The SIM Team
Fast, reliable and high quality
Simlab were recommended by a colleague in our camera club. I have been very impressed with the orders I have placed. Living close by means I can generally collect the same day. The high quality means that the prints are suitable for competition entries.
May 24, 2023
Reply from SIMLAB
Hello,
We really appreciate you taking the time to leave us your review. It's great to hear that you are impressed with your high quality print orders and fast turnaround. We offer various papers ranging from photographic to fine art. Please let us know if you need any guidance or assistance as we will be happy to help.
Kindest Regards
The SIM Team
Great large format prints
Quick service. Easy to use website. Great large format prints produced.
Recommended 👍
May 23, 2023
Reply from SIMLAB
Hi Steve,
Thank you so much for your kind recommendation and your 5 star review. We are happy to hear that you love our quick service, easy ordering system and of course, high quality large format prints. We are always here to help so please let us know if you need any help or guidance.
Kindest Regards
The SIM Team
Fantastic quality and service!
I ordered my 90 photos on Bank holiday Monday and received an email the following day to say they were ready for collection! The quality was as always really good and the value is second to none. Thanks again Simlab. Peter F
May 31, 2023
Reply from SIMLAB
Hi there,
Thank you for taking the time to leave us your 5 star review. We are delighted to hear about your experience as we pride ourselves on offering a high quality of prints together with a fast, reliable service. We look forward to working with you again soon.
Regards
The SIM Team
Reply from SIMLAB
Hi Clare,
Thank you so much for sharing your experience with the community. We really appreciate you leaving us 5 stars and your kind words. We look forward to working with you soon.
Regards
The SIM Team
Ordered my prints on line over the bank…
Ordered my prints on line over the bank holiday weekend, prints processed next working day and delivered on second working day, great service!
May 30, 2023
Reply from SIMLAB
Hi David,
Thank you for your feedback on our recent order experience with us here at SIM. We are happy to hear that you loved our service and look forward to working with you again soon.
Kindest Regards
The SIM Team
Great Service
Quality, speedy service. They are my go to for all my photographs to be printed.
May 22, 2023
Reply from SIMLAB
Hi Deborah,
We are delighted to hear that we are your first choice for printing. Thank yo for leaving us your 5 star review and sharing your feedback with the larger community.
Have a great rest of the week.
The SIM Team
Reply from SIMLAB
Hi Zoe, we are delighted to hear that you love our fast, efficient service and high quality prints. Please do let us know if you ever need any guidance or assistance as we are always happy to help.
Regards
The SIM Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.